Install failed on FC4 with Network check failed

[ricci77]

Hi,

i tried to install SCALIX 9.4.0.53 on Fedora Core 4 and received the following error:

2005-08-22 17:50:19,315 INFO Network interface is actually ppp0
2005-08-22 17:50:19,317 ERROR Operation failed: Network check failed -- Msg: Could not determine network interface configuration for ppp0

The FC4 has 2 physical NIC's eth0 and eth1, the ppp0 is the DSL interface (physical eth1). The SCALIX installer seems to have a problem with the configuration of the ppp0 device.

Is there a possibility to debug the installer ?

Regards,
ricci77

[ScalixSupport]

Hi,

i tried to install SCALIX 9.4.0.53 on Fedora Core 4 and received the following error:

2005-08-22 17:50:19,315 INFO Network interface is actually ppp0
2005-08-22 17:50:19,317 ERROR Operation failed: Network check failed -- Msg: Could not determine network interface configuration for ppp0

The FC4 has 2 physical NIC's eth0 and eth1, the ppp0 is the DSL interface (physical eth1). The SCALIX installer seems to have a problem with the configuration of the ppp0 device.

Is there a possibility to debug the installer ?

Regards,
ricci77

Hello,

yes, run --debug when you call the installer.

I recommend shutting down the ppp interface during the install.

Cheers,

Sascha.

[jgao]

I'm getting the same problem in the similar environment, for Scalix 10 on FC4:

Performing system check...

* Environment check... OK
* Filesystem check... OK
* Network check... Traceback (most recent call last):
File "build/py24/sxmerlin.py", line 901, in ?
File "build/py24/sxcli.py", line 1521, in run
File "build/py24/sxcli.py", line 101, in execute
File "build/py24/sxcli.py", line 468, in run
File "build/py24/sxcli.py", line 367, in syschecks
File "build/py24/sxsyschecks.py", line 210, in perform_net_check
File "build/py24/sxsyschecks.py", line 54, in syscheck_fail
File "build/py24/sxsyschecks.py", line 44, in __syscheck_log
AttributeError: MerlinSystemException instance has no attribute 'split'
Scalix Installer - cleaning up...
Scalix Installer - stopped.

I can't shutdown the ppp0 since I'm installing the scalix remotely through ppp0.

Is there anyway to disable the network checking in the installation?

Thanks.
Jian

[ScalixSupport]

The thread at http://www.scalix.com/community/viewtopic.php?t=1385 indicates that it may be related to your domain name.

Cheers

Dave

PS. Please don't hijack the thread if the error you are seeing is not the same as the one originally posted. It makes it difficult for us to respond correctly if we're having two different conversations in the same thread.

[jgao]

Please look at how your installation check ppp0 related settings. There's no network problem on my machine. It's running everything else perfectly. Just can't put scalix on it.

A better solution for this type of problem is to give an option to disable network checking in installer.

Thanks,
Jian

[ScalixSupport]

This do with the fact that there is no ifcfg-ppp0 file in /etc/sysconfig/network-scripts.

For the same reason as we don't expect a mail server to use a DHCP address, we expect there to be some sort of static network device as the default gateway.

Cheers

Dave

[jgao]

This do with the fact that there is no ifcfg-ppp0 file in /etc/sysconfig/network-scripts.

The PPP network file was named differently. After I changed it to ifcfg-ppp0, the installation can pass the network checking, and finished successfully.

Thanks again,
Jian