After installing Scalix 10 and updating scalix connect we get a message claiming "No license for this type of client". The message shows up while using Outlook 2000. The name and password supplied are correct because the Scalix server halts the process if the information is not valid. This is a little troubling because the upgrade seems to work, the permanent license matches up with one I downloaded last week, but no connections are allowed. Also, running any Scalix commands from the command line are responded to with a "which Scalix Server system" message. The system runs Scalix and sendmail and forwards mail to an mta located on the firewall that runs email and http (linux-based)scanning software along with a port forwarder. Everything seemed to run fine until the attempted upgrade. This is the second time that I have used my trusty DLT drive to fix sendmail and uncripple tomcat. Any suggestions would be most helpful.
Here is a chunk of the install log:
2006-02-20 07:09:43,917 INFO Initializing Scalix Installer version 10.0.0.351
2006-02-20 07:09:44,049 INFO Platform is: SUSE LINUX Enterprise Server 9 (i586) on i386 : supported.
2006-02-20 07:09:44,050 INFO Starting Scalix Installer in CLI mode
2006-02-20 07:09:44,157 INFO Current locale is and default is en_US
2006-02-20 07:09:44,547 INFO Packages installed: {'scalix-sac': ['9.4.0.52', '11029949', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-res': ['9.4.2.5', '1851948', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-server': ['9.4.2.4', '74621973', 'i586', 'linux', '1.sles9', 'SLES9', '(none)'], 'scalix-swa': ['9.4.0.52', '4524069', 'noarch', 'linux', '1', '(none)', '(none)']}
2006-02-20 07:09:45,285 INFO Obsolete packages installed: {}
2006-02-20 07:12:12,755 INFO Operation passed: OS release check SUSE LINUX Enterprise Server 9 (i586)
2006-02-20 07:12:12,756 INFO Operation passed: Memory check 1555384
2006-02-20 07:12:12,756 INFO No Disk space check performed as scalix-server is already installed
2006-02-20 07:12:12,826 INFO Tomcat was running when we started: True
2006-02-20 07:12:14,478 INFO Searching /downloads/scalix-core-intel-suse-10.0.0/software/scalix_server for relevant Scalix packages
2006-02-20 07:12:14,481 INFO File /downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-sac-10.0.0.354-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-02-20 07:12:14,482 INFO File /downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-res-10.0.0.354-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-02-20 07:12:14,482 INFO File /downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-swa-10.0.0.343-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-02-20 07:12:14,483 WARNING File /downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.suse100.i586.rpm is not for this platform
2006-02-20 07:12:14,484 WARNING File /downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.suse100.i586.rpm is not for this platform
2006-02-20 07:12:14,484 INFO File /downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.sles9.i586.rpm is a Scalix file, for this platform and valid version
2006-02-20 07:12:24,091 INFO Components selected to install: {}
2006-02-20 07:12:24,092 INFO Components to upgrade: {'scalix-sac': ['10.0.0.354', '10135520', 'noarch', 'linux', '1', '(none)', '(none)', '/downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-sac-10.0.0.354-1.noarch.rpm', '9.4.0.52'], 'scalix-res': ['10.0.0.354', '1898785', 'noarch', 'linux', '1', '(none)', '(none)', '/downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-res-10.0.0.354-1.noarch.rpm', '9.4.2.5'], 'scalix-server': ['10.0.0.175', '71254084', 'i586', 'linux', '1.sles9', 'SLES9', '(none)', '/downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.sles9.i586.rpm', '9.4.2.4'], 'scalix-swa': ['10.0.0.343', '3708837', 'noarch', 'linux', '1', '(none)', '(none)', '/downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-swa-10.0.0.343-1.noarch.rpm', '9.4.0.52']}
2006-02-20 07:12:24,093 INFO System check start
2006-02-20 07:12:24,094 INFO Operation passed: Environment check passed.
2006-02-20 07:12:24,094 INFO Operation passed: Filesystem check passed.
2006-02-20 07:12:24,155 INFO Network interface is eth0
2006-02-20 07:12:24,163 INFO Operation passed: Network check passed.
2006-02-20 07:12:24,878 INFO Trying to resolve missing dependencies: ['libical >= 0.24.RC4.20050413 is needed by scalix-server-10.0.0.175-1.sles9', 'libical.so.0 is needed by scalix-server-10.0.0.175-1.sles9']
2006-02-20 07:12:27,065 INFO Found package /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical in directory /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386
2006-02-20 07:12:29,266 INFO Found package /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical.so.0 in directory /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386
2006-02-20 07:12:29,267 WARNING Operation warning: Dependency check warning -- The following packages will be installed next to resolve conflicts:
2006-02-20 07:12:29,267 WARNING Operation warning: libical
2006-02-20 07:12:29,332 INFO Apache 2.x appears to be installed.
2006-02-20 07:12:30,974 ERROR Operation failed: Running services check failed -- A non-Scalix IMAP service is already running. You must stop it before starting Scalix server.
2006-02-20 07:12:32,569 ERROR Operation failed: Running services check failed -- A non-Scalix POP3 service is already running. You must stop it before continuing.
2006-02-20 07:12:34,118 ERROR Operation failed: Running services check failed -- A non-Scalix LDAP service is already running. You must stop it before starting Scalix server.
2006-02-20 07:12:34,149 INFO System check end
2006-02-20 07:12:34,150 INFO System check result: 2
2006-02-20 07:13:56,744 INFO System check start
2006-02-20 07:13:56,745 INFO Operation passed: Environment check passed.
2006-02-20 07:13:56,747 INFO Operation passed: Filesystem check passed.
2006-02-20 07:13:57,590 INFO Network interface is eth0
2006-02-20 07:13:57,601 INFO Operation passed: Network check passed.
2006-02-20 07:13:58,401 INFO Trying to resolve missing dependencies: ['libical >= 0.24.RC4.20050413 is needed by scalix-server-10.0.0.175-1.sles9', 'libical.so.0 is needed by scalix-server-10.0.0.175-1.sles9']
2006-02-20 07:14:01,084 INFO Found package /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical in directory /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386
2006-02-20 07:14:03,438 INFO Found package /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical.so.0 in directory /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386
2006-02-20 07:14:03,439 WARNING Operation warning: Dependency check warning -- The following packages will be installed next to resolve conflicts:
2006-02-20 07:14:03,440 WARNING Operation warning: libical
2006-02-20 07:14:03,507 INFO Apache 2.x appears to be installed.
2006-02-20 07:14:04,795 ERROR Operation failed: Running services check failed -- A non-Scalix IMAP service is already running. You must stop it before starting Scalix server.
2006-02-20 07:14:06,939 INFO System check end
2006-02-20 07:14:06,940 INFO System check result: 2
2006-02-20 07:14:13,593 INFO System check start
2006-02-20 07:14:13,594 INFO Operation passed: Environment check passed.
2006-02-20 07:14:13,594 INFO Operation passed: Filesystem check passed.
2006-02-20 07:14:13,635 INFO Network interface is eth0
2006-02-20 07:14:13,645 INFO Operation passed: Network check passed.
2006-02-20 07:14:14,366 INFO Trying to resolve missing dependencies: ['libical >= 0.24.RC4.20050413 is needed by scalix-server-10.0.0.175-1.sles9', 'libical.so.0 is needed by scalix-server-10.0.0.175-1.sles9']
2006-02-20 07:14:16,586 INFO Found package /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical in directory /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386
2006-02-20 07:14:18,854 INFO Found package /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical.so.0 in directory /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386
2006-02-20 07:14:18,855 WARNING Operation warning: Dependency check warning -- The following packages will be installed next to resolve conflicts:
2006-02-20 07:14:18,856 WARNING Operation warning: libical
2006-02-20 07:14:18,979 INFO Apache 2.x appears to be installed.
2006-02-20 07:14:22,574 INFO Operation passed: Running services check passed.
2006-02-20 07:14:22,576 INFO System check end
2006-02-20 07:14:22,577 INFO System check result: 1
2006-02-20 07:14:47,381 INFO Java home directory is /usr/java/jre1.5.0_04
2006-02-20 07:14:47,382 INFO Tomcat home directory is /opt/scalix-tomcat
2006-02-20 07:14:48,929 INFO Stopped Tomcat using command /opt/scalix-tomcat/bin/shutdown.sh
2006-02-20 07:14:51,956 INFO Tomcat is stopped False
2006-02-20 07:14:52,010 INFO Install start
2006-02-20 07:14:52,738 INFO Trying to resolve missing dependencies: ['libical >= 0.24.RC4.20050413 is needed by scalix-server-10.0.0.175-1.sles9', 'libical.so.0 is needed by scalix-server-10.0.0.175-1.sles9']
2006-02-20 07:14:54,967 INFO Found package /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical in directory /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386
2006-02-20 07:14:57,214 INFO Found package /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical.so.0 in directory /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386
2006-02-20 07:14:57,245 INFO Server is not running
2006-02-20 07:14:57,259 INFO Starting installation of RPM files [('/downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm', 'libical'), ('/downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.sles9.i586.rpm', 'scalix-server'), ('/downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-swa-10.0.0.343-1.noarch.rpm', 'scalix-swa'), ('/downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-sac-10.0.0.354-1.noarch.rpm', 'scalix-sac'), ('/downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-res-10.0.0.354-1.noarch.rpm', 'scalix-res')]
2006-02-20 07:16:48,670 INFO Operation passed: Install /bin/rpm -U -v --percent /downloads/scalix-core-intel-suse-10.0.0/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm /downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-server-10.0.0.175-1.sles9.i586.rpm /downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-swa-10.0.0.343-1.noarch.rpm /downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-sac-10.0.0.354-1.noarch.rpm /downloads/scalix-core-intel-suse-10.0.0/software/scalix_server/scalix-res-10.0.0.354-1.noarch.rpm: (0) ['Preparing packages for installation...', 'libical-0.24.RC4.20050413-1', 'scalix-server-10.0.0.175-1.sles9', 'scalix-swa-10.0.0.343-1', 'Please configure Scalix Web Access (SWA) using the Scalix Installer for configuration.', 'SWA minimally requires Tomcat 4.1.29 and JDK 1.4.2+.', 'After configuring SWA you may launch SWA within Tomcat with <Tomcat_installed_dir>/bin/startup.sh.', 'To check any startup errors look at <Tomcat_installed_dir>/logs/scalix-swa_log.<date>.txt', 'scalix-sac-10.0.0.354-1', 'warning: /etc/opt/scalix/caa/scalix.res/config/scalix.departments saved as /etc/opt/scalix/caa/scalix.res/config/scalix.departments.rpmorig', 'Scalix Administration Console (SAC) successfully installed.', 'Please configure Scalix Administration Console (SAC) using', 'the Scalix Installer for configuration.', 'Have fun!', 'scalix-res-10.0.0.354-1', 'Remote Execution Service (RES) successfully installed.', 'Please configure Remote Execution Service (RES) using the', 'Scalix Installer for configuration.', 'Have fun!', 'warning: /etc/opt/scalix/webmail/partner.xml saved as /etc/opt/scalix/webmail/partner.xml.rpmsave']
2006-02-20 07:16:48,671 INFO Checking if any deprecated packages are installed.
2006-02-20 07:16:49,009 INFO Configured Apache in /etc/sysconfig/apache2
2006-02-20 07:16:49,092 INFO Apache is not running
2006-02-20 07:16:51,693 INFO Started Apache -- success
2006-02-20 07:16:51,973 INFO Setting error notification user (sxadmin) with no mailbox size limits
2006-02-20 07:16:52,168 INFO Install end
2006-02-20 07:16:52,245 WARNING Important. The server was upgraded but it is not possible to tidy up the message store at this time Please consult the installation guide for information regarding the command 'omtidyallu'
2006-02-20 07:16:52,314 INFO Server version 10.0.0.175 is a newer version that can be licensed
2006-02-20 07:16:52,316 INFO Found permanent license file: /var/opt/scalix/LicenseKeys/permanent.lic
2006-02-20 07:16:52,317 INFO Found permanent license file: /var/opt/scalix/LicenseKeys/permanent.lic
2006-02-20 07:17:19,302 INFO Found package jre-1_5_0_04-linux-i586.rpm in directory /downloads/scalix-core-intel-suse-10.0.0/third_party/jre/i386
2006-02-20 07:17:19,303 INFO Found package jre-1_5_0_*-linux-i586.rpm in /downloads/scalix-core-intel-suse-10.0.0/third_party/jre/i386/jre-1_5_0_04-linux-i586.rpm
2006-02-20 07:17:19,347 INFO Package 'jre' is not installed
2006-02-20 07:17:19,394 INFO Installing Java JRE: extracting rpm /downloads/scalix-core-intel-suse-10.0.0/third_party/jre/i386/jre-1_5_0_04-linux-i586.rpm
2006-02-20 07:17:19,439 INFO Starting installation of RPM files [('/downloads/scalix-core-intel-suse-10.0.0/third_party/jre/i386/jre-1_5_0_04-linux-i586.rpm', 'jre')]
2006-02-20 07:17:32,934 INFO Operation passed: Install /bin/rpm -i -v --percent /downloads/scalix-core-intel-suse-10.0.0/third_party/jre/i386/jre-1_5_0_04-linux-i586.rpm: (0) ['Preparing packages for installation...', 'jre-1.5.0_04-fcs']
2006-02-20 07:17:32,934 INFO Installing Java JRE: succeeded
2006-02-20 07:17:34,721 INFO Found package jakarta-tomcat-5.0.28.tar.gz in directory /downloads/scalix-core-intel-suse-10.0.0/third_party/tomcat
2006-02-20 07:17:34,722 INFO Found package jakarta-tomcat-5.0.*.tar.gz in /downloads/scalix-core-intel-suse-10.0.0/third_party/tomcat/jakarta-tomcat-5.0.28.tar.gz
2006-02-20 07:17:35,305 INFO Scalix Tomcat version 5.0.28 already installed
2006-02-20 07:17:37,717 INFO Stopped Tomcat using command /opt/scalix-tomcat/bin/shutdown.sh
2006-02-20 07:17:40,744 INFO Tomcat is stopped False
2006-02-20 07:17:40,744 ERROR Failed to stop Tomcat before Web Apps configuration -- please stop it manually
2006-02-20 07:17:40,745 INFO Cleaning up Tomcat working directory and cache (CATALINA_HOME= /opt/scalix-tomcat )
2006-02-20 07:17:40,746 INFO Removing Tomcat directory /opt/scalix-tomcat/webapps/caa
2006-02-20 07:17:40,756 INFO Removing Tomcat directory /opt/scalix-tomcat/work/Catalina/localhost/caa
2006-02-20 07:17:40,757 INFO Removing Tomcat directory /opt/scalix-tomcat/webapps/sac
2006-02-20 07:17:43,034 INFO Removing Tomcat directory /opt/scalix-tomcat/work/Catalina/localhost/sac
2006-02-20 07:17:43,035 INFO Removing Tomcat directory /opt/scalix-tomcat/webapps/res
2006-02-20 07:17:43,132 INFO Removing Tomcat directory /opt/scalix-tomcat/work/Catalina/localhost/res
2006-02-20 07:17:43,134 INFO Removing Tomcat directory /opt/scalix-tomcat/webapps/webmail
2006-02-20 07:17:43,483 INFO Removing Tomcat directory /opt/scalix-tomcat/work/Catalina/localhost/webmail
2006-02-20 07:17:43,485 INFO Renaming /opt/scalix-tomcat/common/endorsed/xml-apis.jar.bk back to original /opt/scalix-tomcat/common/endorsed/xml-apis.jar
2006-02-20 07:17:43,486 INFO Configuring SAC...
2006-02-20 07:17:43,719 INFO Mailnode is mail,mechtrix
2006-02-20 07:17:43,719 INFO Server's existing mailnode is mail,mechtrix
2006-02-20 07:17:44,415 INFO Configuring / upgrading SAC
2006-02-20 07:17:44,438 INFO Configuring RES...
2006-02-20 07:17:45,351 INFO Mailnode is mail,mechtrix
2006-02-20 07:17:45,352 INFO Server's existing mailnode is mail,mechtrix
2006-02-20 07:17:45,532 INFO Configuring / upgrading RES
2006-02-20 07:17:45,720 INFO Configuring SWA...
2006-02-20 07:17:45,744 INFO Modifying Tomcat's classpath script
2006-02-20 07:17:45,874 INFO Installing Tomcat service script
2006-02-20 07:17:45,877 INFO Setting CATALINA_HOME in scalix-tomcat to /opt/scalix-tomcat
2006-02-20 07:17:46,209 INFO Tomcat is already running so stopping it first
2006-02-20 07:17:47,899 INFO Stopped Tomcat using command /opt/scalix-tomcat/bin/shutdown.sh
2006-02-20 07:17:50,925 INFO Tomcat is stopped False
2006-02-20 07:17:50,926 ERROR Failed to start Tomcat after Web Apps onfiguration -- please start it manually.
2006-02-20 07:17:52,659 INFO Stopped Tomcat using command /opt/scalix-tomcat/bin/shutdown.sh
2006-02-20 07:17:55,686 INFO Tomcat is stopped False
2006-02-20 07:17:57,404 INFO Stopped Tomcat using command /opt/scalix-tomcat/bin/shutdown.sh
2006-02-20 07:18:00,431 INFO Tomcat is stopped False