Upgrade from 11.3 to 11.4, Webmail and SAC still on old ver?

[christian.anton]

Hi folks,

i have a strange problem.

I have a quite standard install of Scalix 11.3.1 on a CentOS 5.1 32bit OS.

Today i found out that there are problems using the webmail ui with Firefox 3.0.1 and also found in the Release Notes that this should be fixed with the actual 11.4 version of scalix.

So i decided to upgrade my (at the moment test-) installation. The upgrade went fine, everything seems to be on the actual version, but:

When i open the webmail, the login window shows me 11.3.0.97 at the bottom left corner, and the sac shows me version 11.3.0.77 at the top. Is my upgrade wrong?

I already cleaned the browser's cache, but it seems to be on the old version. The login problems with the webmail client "There was no SOAP-ENV:Body in the xml payload sent by the server." is still there.

Can anybody give me an idea what to do?

Code: Select all

[root@xmscalix scalix-install]# /etc/init.d/scalix status
*** xmscalix
PC Monitor                    Started        NON-STOP       0
Directory Relay Server        Started        18:43:33       
Notification Server           Started        18:43:33       0
Shared memory daemon          Started        NON-STOP       
Notification Monitor          Started        NON-STOP       
Session Monitor               Started        NON-STOP       
Indexer                       Started        NON-STOP       
Stats Daemon                  Started        NON-STOP       
Container Access Monitor      Started        NON-STOP       
Item Structure Server         Stopped        17:45:33       
Database Monitor              Started        18:43:33       
Licence Monitor Daemon        Started        NON-STOP       
LDAP Daemon                   Started        18:43:33       
Queue Manager                 Started        NON-STOP       
Item Delete Daemon            Started        NON-STOP       
IMAP Server Daemon            Started        18:43:33       
SMTP Relay                    Started        18:43:33       
Mime Browser Controller       Started        18:43:33       
Event Server                  Started        18:43:34       
Service Router                Started        18:43:37       0         
Local Delivery                Started        18:43:37       0         
Internet Mail Gateway         Started        18:43:37       4         
Local Client Interface        Enabled        18:43:37       0         
Remote Client Interface       Enabled        18:43:37       0         
Test Server                   Started        18:43:37       0         
Request Server                Started        18:43:37       0         
Print Server                  Started        18:43:37       0         
Bulletin Board Server         Started        18:43:37       0         
Background Search Service     Started        18:43:37       0         
CDA Server                    Started        18:43:37       0         
POP3 interface                Started        18:43:37       0         
Omscan Server                 Started        18:43:39       0         
Proxy Folder Service          Started        18:43:39       0         



When i start the installer of the 11.4.1 version with the --debug switch, i see all the installed packages with their versions on command line:

Code: Select all

DEBUG:merlin:Installed package scalix-res details:  scalix-res 11.4.1.4518-1 1144903 noarch linux 1 (none) (none)
DEBUG:merlin:Installed package scalix-libical details:  scalix-libical 0.27.20071008-1 552070 i386 linux 1 (none) (none)
DEBUG:merlin:Installed package scalix-platform details:  scalix-platform 11.4.1.2101-1 13959462 noarch linux 1 (none) (none)
DEBUG:merlin:Installed package scalix-chardet details:  scalix-chardet 1.0.20071031-1.rhel5 181036 i386 linux 1.rhel5 (none) (none)
DEBUG:merlin:Installed package scalix-tomcat details:  scalix-tomcat 5.5.25-415 4831313 noarch linux 415 (none) (none)
DEBUG:merlin:Installed package scalix-sis details:  scalix-sis 11.4.1.1051-1 2189883 noarch linux 1 (none) (none)
DEBUG:merlin:Installed package scalix-sac details:  scalix-sac 11.4.1.4518-1 9361732 noarch linux 1 (none) (none)
DEBUG:merlin:Installed package scalix-server details:  scalix-server 11.4.1.11929-1.rhel5 54176360 i386 linux 1.rhel5 RHEL5 (none)
DEBUG:merlin:Installed package scalix-tomcat-connector details:  scalix-tomcat-connector 11.4.1.905-1.rhel5 1229 noarch linux 1.rhel5 rhel5 (none)
DEBUG:merlin:Installed package scalix-iconv-extras details:  scalix-iconv-extras 1.2-1.rhel5 126324 i686 linux 1.rhel5 (none) (none)
DEBUG:merlin:Installed package scalix-swa details:  scalix-swa 11.4.1.11592-1 16486642 noarch linux 1 (none) (none)
DEBUG:merlin:Installed package scalix-postgres details:  scalix-postgres 11.4.1.2101-1 16125 noarch linux 1 (none) (none)
DEBUG:merlin:Installed package scalix-mobile details:  scalix-mobile 11.4.1.881-1 3115564 noarch linux 1 (none) (none)


[schmoe90]

I'd try a reboot, to make sure that everything is restarted.

[kanderson]

Flush the browser cache?

[Dunkirk]

I've got the same sort of issue. I've rebooted a couple times, and I've flushed the browser cache. Any other ideas? (I wonder if this is what's -still- giving me my "SOAP-ENV payload" error nonsense.)

[kanderson]

Can you post the results from:

rpm -qa|grep scalix

Thanks.
Kev.

[Dunkirk]

Just for those playing along at home, I tracked down the directory that Tomcat keeps it's cache in, and moved it to <instance>.bak, and restarted Tomcat. I get the same version served up. This is forcing me to conclude that I've got a stale .war file somewhere, but I've yet to track it down. I've tried moving the /opt/scalix/web directory out of the way, but the server still manages to find the applications, so I'm just not getting it.

[Dunkirk]

[root@server2 scalix]# rpm -qa|grep scalix
scalix-postgres-11.4.2.2125-1
scalix-sac-11.4.2.4620-1
scalix-platform-11.4.2.2177-1
scalix-libical-0.27.20071008-1
scalix-tomcat-connector-11.4.2.927-1.rhel5
scalix-server-11.4.2.12068-1.rhel5
scalix-swa-11.4.2.11691-1
scalix-sis-11.4.2.1077-1
scalix-iconv-extras-1.2-1.rhel5
scalix-chardet-1.0.20071031-1.rhel5
scalix-tomcat-5.5.25-917
scalix-res-11.4.2.4620-1
scalix-mobile-11.4.2.883-1

[Dunkirk]

More clues. I moved /var/opt/scalix/s2/tomcat/webapps to webapps.bak, and I now get the webmail app version 11.4.2.11691. OTOH, the whole point of this upgrade was to get FF v3 working, and it stalls and falls over on an "unresponsive" script. Specifically, it stops on 2154576465.js, which I notice isn't ANYwhere on the filesystem, from before OR after the upgrade.

I'm confused.

[Valerion]

I usually take the blunt-approach here, since it's faster than trying to fix it, and speed is good when you're billing by the hour

Anyways, normally I simply go and uninstall the entire Scalix using the installer, EXCEPT for the Scalix Server and the mailstore (or at least all the web components), including deleting the tomcat directory. Then I re-install it and usually everything works fine.

Of course, if you know what you're doing you can locate the relevant .war file and have tomcat deploy that for you, that should also do the trick.

[Dunkirk]

Just for the record, I uninstalled the scalix-swa package, then moved the following directories out of the way, which were all the possible locations that old java files might have been lying around.

/opt/scalix/web/swa
/etc/opt/scalix/web/swa
/home/scalix/s2/tomcat/work/Catalina/server2
/home/scalix/s2/webmail

Note that /var/opt/scalix, on my system, is a symlink to /home/scalix (which is on a RAID-5 volume, whereas /var is not). That's why it worked out like this.

After this, I reinstalled the scalix-swa package.

SUCCESS! It works, and works with FF3.