Unable to login to webmail

[les.piggot]

Hi,

I've just installed a clean Suse 9.3 installation with the latest community version on scalix installed. I've used the latest 1.4.2 SDK from Sun and Tomcat from the installer package. I can sussessfully lofin in to SAC but when I try and log into the webmail I get the following log produced:

2005-10-26 12:14:41 StandardContext[/webmail]ip: 172.16.2.10; username: sxadmin@
greavessports.com; message: <SOAP-ENV:Fault><faultcode>SOAP-ENV:CLIENT.ProblemCo
nnectingToImap</faultcode><faultstring>There was a problem connecting to the mai
l server. Please try again later.</faultstring><detail><e:ProblemConnectingToIma
p xmlns:e="http://scalix.com/errors"><message>There was a problem connecting to
the mail server. Please try again later.</message><debug>user: sxadmin@greavessp
orts.com
request method(s): login
XML:
&lt;SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xsi="http://www.w3.org/1999/XMLSchema-instance" xmlns:xsd="http://www.w3.
org/1999/XMLSchema" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/enco
ding/"&gt;&lt;SOAP-ENV:Header&gt;&lt;credentials xmlns="http://scalix.com/schema
s/gofish" SOAP-ENV:mustUnderstand="1"&gt;&lt;username&gt;sxadmin@greavessports.c
om&lt;/username&gt;&lt;emailDomain&gt;mailscan.org.uk&lt;/emailDomain&gt;&lt;fug
u&gt;Ox7c6c7c3c7575656f343028292725292528292608&lt;/fugu&gt;&lt;ts&gt;0&lt;/ts&g
t;&lt;rand&gt;D33E356EAEF425DBA4EA6C6FA2DD3167&lt;/rand&gt;&lt;rand2&gt;bd0dd017
8c4791f1ae861eec6422557aee616568&lt;/rand2&gt;&lt;/credentials&gt;&lt;/SOAP-ENV:
Header&gt;&lt;SOAP-ENV:Body&gt;&lt;m:login xmlns:m="http://scalix.com/methods"/&
gt;&lt;/SOAP-ENV:Body&gt;&lt;/SOAP-ENV:Envelope&gt;</debug></e:ProblemConnecting
ToImap></detail></SOAP-ENV:Fault>

as the log file states that there is an error connectiong to imap, I tried to conect via telnet and it connects ok.

Any ideas?

cheers

Les

[les.piggot]

couln't resolve this so I re-installed Suse and Scalix and seems to have sorted itself out. removing Scalix and re-installing by itself didn't resolve this issue.

[florian]

when you tested a telnet connection to IMAP, did it say something about "Scalix" in the hello message you got from the IMAP server? Maybe you had another IMAP service process blocking the standard IMAP portr. Our Installation should take care of most of these situaitons automatically, but maybe there is one that we have missed.

Glad that you got it working.

Cheers,
Florian.