Dependency check failed on installation

[scalixeval]

Hi,

I am trying to install scalix 11.0.2 on a freshly installed SuSE OSS 10.1 system. When I run the installer I get the following error message. I just cannot see what I might have done wrong.

Code: Select all

-> I have read and accept the above license agreement (yes/no) [no] yes

Please choose an action from the list:
[1] Install all Scalix components (typical)
[2] Install one or more Scalix components (custom)
-> Please enter your choice [1]: 1

Performing initial system check...


=== Packages Installation ===

Searching for latest Scalix packages...

Install the following components:
  * Scalix DB
    (version 11.0.2.23-1)
  * Scalix Tomcat
    (version 5.5.16-195)
  * Scalix Messaging Services
    (version 11.0.2.23-1)
  * Scalix Management Agent
    (version 11.0.2.23-1)
  * Scalix Web Access
    (version 11.0.2.23-1)
  * Scalix Management Services
    (version 11.0.2.23-1)
  * Scalix Search and Index Service
    (version 11.0.2.23-1)
  * Scalix Mobile Client
    (version 11.0.2.23-1)

-> Do you want to continue installing the packages? (yes/no) [yes] yes

Performing system check...

* Environment check... OK
* Filesystem check... OK
* Network check... OK
* Dependency check... ERROR
* Running services check... OK

System check report:

 Environment check passed.
 Filesystem check passed.
 Network check passed.
 Dependency check failed -- The following component(s) were missing from install/upgrade selection:
                            Scalix Server and Scalix Apache/Tomcat Connector.
                            Please return to the previous screen to select the missing component(s).
 Dependency check failed -- Please resolve the following package conflicts and re-run the system checks:
                            scalix-tomcat-connector is needed by scalix-tomcat-5.5.16-195.noarch
 Running services check passed.

-> Please fix the problems and press Enter to run the system checks again or press CTRL-C to quit [Run Again]:     

[ScalixSupport]

Hi!

It seems the OS does not have the required set of softwares installed, please refer to the
link below for additional packages that are required:
http://www.scalix.com/wiki/index.php?ti ... _Selection
also refer to the Scalix 11 Installation Guide, for "Required Software for Intel or AMD Systems":
http://www.scalix.com/documents/Scalix_ ... 11.0.1.pdf

Once, the OS has all the basic softwares required, retry Scalix installation.

Thanks,
Subir

[cswihart]

Also, Check and make sure you're running the correct installer package. I have both SLES9 and SLES10 servers running Scalix and I saw this exact same behavior when I mistakenly tried to run the SLES9 install on a SLES10 system.

-Chris

[scalixeval]

Hi,

thank you both for your hints.

Actually chris was right. It really was a problem with the installer package. I picked the wrong one. At first I simply did not recognize there were so many different installer packages available for suse.
Thanks!