Attachments are not working since upgrade to 11

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kevinm128
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Joined: Wed Dec 07, 2005 1:37 pm
Location: St. Paul, Minnesota USA

Attachments are not working since upgrade to 11

Postby kevinm128 » Mon Jan 08, 2007 3:53 pm

If this was covered in another post I apologize, but we haven't been able to find anything covering this issue.

Since upgrading to Scalix 11 two days ago we are unable to successfully send attachments from our report server. The attachments are being incorporated into the body of the email in a corrupted form. This applies to .txt .xls .pdf etc. The attachments appear correctly if we use gmail so this appears to be an Outlook vs. Scalix 11 issue. What can we do to fix this?

Kevin

anand_joshi
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Re: Attachments are not working since upgrade to 11

Postby anand_joshi » Wed Jan 10, 2007 6:34 am

Hi,
I would like to know which version of Outlook and Outlook connector you are using and on which OS you have installed Scalix server, also please post the mail headers of that email and smtpd logs from the server.

Waiting for your reply
Thanks
Anand Joshi

kevinm128
Posts: 21
Joined: Wed Dec 07, 2005 1:37 pm
Location: St. Paul, Minnesota USA

Postby kevinm128 » Wed Jan 10, 2007 11:05 am

This has been picked up by Don as case number 4016.

ScalixSupport
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Postby ScalixSupport » Mon Jan 15, 2007 9:09 pm

The problem boiled down to the format of the header being received from the report server. It had the format of:

Content-Type: text/plain;
charset="US-ASCII"
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline

X-BrioMailMessageId:<52271410012007@host>
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary=3D"The_boundary_for_mail"

According to RFC 2822 the whitespace CRLF between the content disposition and X-Brio... line is invalid. See bug http://bugzilla.scalix.com/show_bug.cgi?id=13237 for details on why the behavior was changed.

That the report server is introducing a whitespace CRLF is perhaps a bug on their part. Bug http://bugzilla.scalix.com/show_bug.cgi?id=14370 , however, gives us a tweak to return the internet mail gateway to the old way of accepting malformed headers.

Add

Code: Select all

WHITESPACE_CRLF_IS_BREAK=FALSE


to the general.cfg and restart the internet mail gateway.

Regards,
Don


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