Network error on install

[whitestone]

Hello,

I'm trying to install Scalix on a SuSE OSS 10 server. When I run the Scalix install, during the check, it gives me the following error:

Network check failed -- (97, 'Address family not supported by protocol')


I've searched the forums and KB but can't find anything to help me with this problem. I'm not even sure by looking at it where to start troubleshooting this.

[ScalixSupport]

That error usually indicates some type of IPv6 issue. Can you post your /var/log/scalix-installer.xxxxxxx.log file? Could you also post the output from ifconfig.

Thanks,
Rachel

[whitestone]

ifconfig:

eth0 Link encap:Ethernet HWaddr 00:50:04:B5:E2:76
inet addr:192.168.3.181 Bcast:192.168.3.255 Mask:255.255.255.0
inet6 addr: fe80::250:4ff:feb5:e276/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:3015697 errors:0 dropped:0 overruns:1 frame:0
TX packets:2234197 errors:0 dropped:0 overruns:0 carrier:0
collisions:20132 txqueuelen:1000
RX bytes:1634956758 (1559.2 Mb) TX bytes:828617002 (790.2 Mb)
Interrupt:11 Base address:0x4000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:116638 errors:0 dropped:0 overruns:0 frame:0
TX packets:116638 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:31057415 (29.6 Mb) TX bytes:31057415 (29.6 Mb)

LOG File (you'll see the check ran several times as I tried various changes to the network settings. nothing helped so I put the setting back to my original.)

2006-05-17 13:26:35,055 INFO Initializing Scalix Installer version 10.0.1.24
2006-05-17 13:26:36,231 INFO Platform is: SUSE LINUX 10.0 (i586) OSS on i386 : supported.
2006-05-17 13:26:36,231 INFO Starting Scalix Installer in CLI mode
2006-05-17 13:26:36,436 INFO Current locale is and default is en_US
2006-05-17 13:26:36,855 INFO Packages installed: {}
2006-05-17 13:26:37,719 INFO Obsolete packages installed: {}
2006-05-17 13:26:54,790 INFO Operation passed: OS release check SUSE LINUX 10.0 (i586) OSS
2006-05-17 13:26:54,790 INFO Operation passed: Memory check 515780
2006-05-17 13:26:54,791 INFO Operation passed: Disk space check 22465096
2006-05-17 13:26:54,910 INFO Tomcat was running when we started: False
2006-05-17 13:26:57,470 INFO Searching /data1/scalix-core-intel-suse-10.0.1/software/scalix_server for relevant Scalix packages
2006-05-17 13:26:57,474 INFO File /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-swa-10.0.1.6-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-05-17 13:26:57,475 INFO File /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-sac-10.0.1.21-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-05-17 13:26:57,476 WARNING File /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.sles9.i586.rpm is not for this platform
2006-05-17 13:26:57,476 WARNING File /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.sles9.i586.rpm is not for this platform
2006-05-17 13:26:57,477 INFO File /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-res-10.0.1.21-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-05-17 13:26:57,478 INFO File /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.suse100.i586.rpm is a Scalix file, for this platform and valid version
2006-05-17 13:27:13,705 INFO Components selected to install: {'scalix-sac': ['10.0.1.21', '10145071', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-sac-10.0.1.21-1.noarch.rpm'], 'scalix-res': ['10.0.1.21', '1900034', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-res-10.0.1.21-1.noarch.rpm'], 'scalix-server': ['10.0.1.3', '71089483', 'i586', 'linux', '1.suse100', 'SUSE100', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.suse100.i586.rpm'], 'scalix-swa': ['10.0.1.6', '3722305', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-swa-10.0.1.6-1.noarch.rpm']}
2006-05-17 13:27:13,706 INFO Components to upgrade: {}
2006-05-17 13:27:13,706 INFO System check start
2006-05-17 13:27:13,707 INFO Operation passed: Environment check passed.
2006-05-17 13:27:13,709 INFO Operation passed: Filesystem check passed.
2006-05-17 13:27:14,481 INFO Network interface is eth0
2006-05-17 13:27:14,642 ERROR Operation failed: Network check failed -- (97, 'Address family not supported by protocol')
2006-05-17 13:27:18,905 INFO Trying to resolve missing dependencies: ['libical >= 0.24.RC4.20050413 is needed by scalix-server-10.0.1.3-1.suse100', 'lynx is needed by scalix-server-10.0.1.3-1.suse100', 'libical.so.0 is needed by scalix-server-10.0.1.3-1.suse100']
2006-05-17 13:27:21,737 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical in directory /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386
2006-05-17 13:27:24,128 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386/lynx-2.8.5-27.1.i586.rpm which provides lynx in directory /data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386
2006-05-17 13:27:26,952 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical.so.0 in directory /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386
2006-05-17 13:27:26,954 WARNING Operation warning: Dependency check warning -- The following packages will be installed next to resolve conflicts:
2006-05-17 13:27:26,954 WARNING Operation warning: libical and lynx
2006-05-17 13:27:27,188 INFO Apache 2.x appears to be installed.
2006-05-17 13:27:29,968 INFO Operation passed: Running services check passed.
2006-05-17 13:27:29,969 INFO System check end
2006-05-17 13:27:29,969 INFO System check result: 2
2006-05-17 13:28:46,942 INFO System check start
2006-05-17 13:28:46,943 INFO Operation passed: Environment check passed.
2006-05-17 13:28:46,944 INFO Operation passed: Filesystem check passed.
2006-05-17 13:28:47,450 INFO Network interface is eth0
2006-05-17 13:28:47,455 ERROR Operation failed: Network check failed -- (97, 'Address family not supported by protocol')
2006-05-17 13:28:48,257 INFO Trying to resolve missing dependencies: ['libical >= 0.24.RC4.20050413 is needed by scalix-server-10.0.1.3-1.suse100', 'lynx is needed by scalix-server-10.0.1.3-1.suse100', 'libical.so.0 is needed by scalix-server-10.0.1.3-1.suse100']
2006-05-17 13:28:51,022 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical in directory /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386
2006-05-17 13:28:53,413 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386/lynx-2.8.5-27.1.i586.rpm which provides lynx in directory /data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386
2006-05-17 13:28:56,243 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical.so.0 in directory /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386
2006-05-17 13:28:56,244 WARNING Operation warning: Dependency check warning -- The following packages will be installed next to resolve conflicts:
2006-05-17 13:28:56,245 WARNING Operation warning: libical and lynx
2006-05-17 13:28:56,350 INFO Apache 2.x appears to be installed.
2006-05-17 13:28:57,106 INFO Operation passed: Running services check passed.
2006-05-17 13:28:57,107 INFO System check end
2006-05-17 13:28:57,108 INFO System check result: 2
2006-05-18 09:11:21,561 INFO System check start
2006-05-18 09:11:21,561 INFO Operation passed: Environment check passed.
2006-05-18 09:11:21,562 INFO Operation passed: Filesystem check passed.
2006-05-18 09:11:22,063 INFO Network interface is eth0
2006-05-18 09:11:22,068 ERROR Operation failed: Network check failed -- (97, 'Address family not supported by protocol')
2006-05-18 09:11:26,684 INFO Trying to resolve missing dependencies: ['libical >= 0.24.RC4.20050413 is needed by scalix-server-10.0.1.3-1.suse100', 'lynx is needed by scalix-server-10.0.1.3-1.suse100', 'libical.so.0 is needed by scalix-server-10.0.1.3-1.suse100']
2006-05-18 09:11:29,599 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical in directory /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386
2006-05-18 09:11:31,996 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386/lynx-2.8.5-27.1.i586.rpm which provides lynx in directory /data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386
2006-05-18 09:11:34,818 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical.so.0 in directory /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386
2006-05-18 09:11:34,819 WARNING Operation warning: Dependency check warning -- The following packages will be installed next to resolve conflicts:
2006-05-18 09:11:34,819 WARNING Operation warning: libical and lynx
2006-05-18 09:11:34,925 INFO Apache 2.x appears to be installed.
2006-05-18 09:11:35,785 INFO Operation passed: Running services check passed.
2006-05-18 09:11:35,786 INFO System check end
2006-05-18 09:11:35,787 INFO System check result: 2
2006-05-18 09:12:40,424 INFO System check start
2006-05-18 09:12:40,425 INFO Operation passed: Environment check passed.
2006-05-18 09:12:40,426 INFO Operation passed: Filesystem check passed.
2006-05-18 09:12:40,575 INFO Network interface is eth0
2006-05-18 09:12:40,580 ERROR Operation failed: Network check failed -- (97, 'Address family not supported by protocol')
2006-05-18 09:12:41,382 INFO Trying to resolve missing dependencies: ['libical >= 0.24.RC4.20050413 is needed by scalix-server-10.0.1.3-1.suse100', 'lynx is needed by scalix-server-10.0.1.3-1.suse100', 'libical.so.0 is needed by scalix-server-10.0.1.3-1.suse100']
2006-05-18 09:12:44,154 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical in directory /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386
2006-05-18 09:12:46,840 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386/lynx-2.8.5-27.1.i586.rpm which provides lynx in directory /data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386
2006-05-18 09:12:49,673 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical.so.0 in directory /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386
2006-05-18 09:12:49,674 WARNING Operation warning: Dependency check warning -- The following packages will be installed next to resolve conflicts:
2006-05-18 09:12:49,675 WARNING Operation warning: libical and lynx
2006-05-18 09:12:49,780 INFO Apache 2.x appears to be installed.
2006-05-18 09:12:50,535 INFO Operation passed: Running services check passed.
2006-05-18 09:12:50,536 INFO System check end
2006-05-18 09:12:50,536 INFO System check result: 2
2006-05-18 10:43:57,853 INFO System check start
2006-05-18 10:43:57,854 INFO Operation passed: Environment check passed.
2006-05-18 10:43:57,854 INFO Operation passed: Filesystem check passed.
2006-05-18 10:43:58,360 INFO Network interface is eth0
2006-05-18 10:43:58,364 ERROR Operation failed: Network check failed -- (97, 'Address family not supported by protocol')
2006-05-18 10:43:59,187 INFO Trying to resolve missing dependencies: ['libical >= 0.24.RC4.20050413 is needed by scalix-server-10.0.1.3-1.suse100', 'lynx is needed by scalix-server-10.0.1.3-1.suse100', 'libical.so.0 is needed by scalix-server-10.0.1.3-1.suse100']
2006-05-18 10:44:02,080 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical in directory /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386
2006-05-18 10:44:04,940 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386/lynx-2.8.5-27.1.i586.rpm which provides lynx in directory /data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386
2006-05-18 10:44:07,900 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical.so.0 in directory /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386
2006-05-18 10:44:07,901 WARNING Operation warning: Dependency check warning -- The following packages will be installed next to resolve conflicts:
2006-05-18 10:44:07,902 WARNING Operation warning: libical and lynx
2006-05-18 10:44:08,006 INFO Apache 2.x appears to be installed.
2006-05-18 10:44:08,780 INFO Operation passed: Running services check passed.
2006-05-18 10:44:08,781 INFO System check end
2006-05-18 10:44:08,781 INFO System check result: 2

[ScalixSupport]

Hi. Could you run the installer with the --debug flag so that we can get a bit more info, then repost your installer log?

Thanks,
Rachel

[whitestone]

Here is the log with debug turned on.

2006-05-24 10:23:18,897 INFO Initializing Scalix Installer version 10.0.1.24
2006-05-24 10:23:19,349 DEBUG OS: GNU/Linux
2006-05-24 10:23:19,350 DEBUG Release: SUSE LINUX 10.0 (i586) OSS
2006-05-24 10:23:19,350 DEBUG Architecture: i386
2006-05-24 10:23:19,351 DEBUG Total memory is 515780 kB, recommended is 524288 kB
2006-05-24 10:23:19,351 DEBUG Total available disk space: 22465240 kB, recommended is 256000 kB
2006-05-24 10:23:19,351 DEBUG System default browser: firefox
2006-05-24 10:23:19,352 INFO Platform is: SUSE LINUX 10.0 (i586) OSS on i386 : supported.
2006-05-24 10:23:19,353 INFO Starting Scalix Installer in CLI mode
2006-05-24 10:23:19,353 DEBUG Startup property dictionary {'test_mode': False, 'no_syschecks': False, 'cli': True, 'exec': './scalix-installer', 'no_root': False, 'rpm_dir': '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server', 'log_dir': '/var/log', 'start_screen_id': -1, 'debug': True, 'error_on_syscheck_fail': True, 'cwd': '/data1/scalix-core-intel-suse-10.0.1'}
2006-05-24 10:23:19,565 INFO Current locale is and default is en_US
2006-05-24 10:23:19,596 DEBUG FunctionThread calling determine_installed_packages with args (<sxdata.Data instance at 0x405d2e2c>,)
2006-05-24 10:23:19,953 INFO Packages installed: {}
2006-05-24 10:23:20,814 INFO Obsolete packages installed: {}
2006-05-24 10:23:36,716 INFO Operation passed: OS release check SUSE LINUX 10.0 (i586) OSS
2006-05-24 10:23:36,716 INFO Operation passed: Memory check 515780
2006-05-24 10:23:36,717 INFO Operation passed: Disk space check 22465228
2006-05-24 10:23:36,805 INFO Tomcat was running when we started: False
2006-05-24 10:23:36,807 DEBUG FunctionThread calling determine_packages with args (<sxdata.Data instance at 0x405d2e2c>,)
2006-05-24 10:23:40,830 INFO Searching /data1/scalix-core-intel-suse-10.0.1/software/scalix_server for relevant Scalix packages
2006-05-24 10:23:40,834 INFO File /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-swa-10.0.1.6-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-05-24 10:23:40,835 INFO File /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-sac-10.0.1.21-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-05-24 10:23:40,836 DEBUG Checking package: ['scalix-server', ['10.0.1.3', '71254363', 'i586', 'linux', '1.sles9', 'SLES9', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.sles9.i586.rpm']]
2006-05-24 10:23:40,836 WARNING File /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.sles9.i586.rpm is not for this platform
2006-05-24 10:23:40,837 WARNING File /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.sles9.i586.rpm is not for this platform
2006-05-24 10:23:40,838 INFO File /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-res-10.0.1.21-1.noarch.rpm is a Scalix file, for this platform and valid version
2006-05-24 10:23:40,838 DEBUG Checking package: ['scalix-server', ['10.0.1.3', '71089483', 'i586', 'linux', '1.suse100', 'SUSE100', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.suse100.i586.rpm']]
2006-05-24 10:23:40,839 INFO File /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.suse100.i586.rpm is a Scalix file, for this platform and valid version
2006-05-24 10:23:40,841 DEBUG Packages in dir (sorted): [['scalix-server', ['10.0.1.3', '71089483', 'i586', 'linux', '1.suse100', 'SUSE100', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.suse100.i586.rpm']], ['scalix-swa', ['10.0.1.6', '3722305', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-swa-10.0.1.6-1.noarch.rpm']], ['scalix-sac', ['10.0.1.21', '10145071', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-sac-10.0.1.21-1.noarch.rpm']], ['scalix-res', ['10.0.1.21', '1900034', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-res-10.0.1.21-1.noarch.rpm']]]
2006-05-24 10:23:40,842 DEBUG Latest packages in dir: {'scalix-sac': ['10.0.1.21', '10145071', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-sac-10.0.1.21-1.noarch.rpm'], 'scalix-res': ['10.0.1.21', '1900034', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-res-10.0.1.21-1.noarch.rpm'], 'scalix-server': ['10.0.1.3', '71089483', 'i586', 'linux', '1.suse100', 'SUSE100', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.suse100.i586.rpm'], 'scalix-swa': ['10.0.1.6', '3722305', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-swa-10.0.1.6-1.noarch.rpm']}
2006-05-24 10:23:41,045 DEBUG Latest available version of scalix-sac : 10.0.1.21 , installed: None
2006-05-24 10:23:41,120 DEBUG Latest available version of scalix-res : 10.0.1.21 , installed: None
2006-05-24 10:23:42,385 DEBUG Latest available version of scalix-server : 10.0.1.3 , installed: None
2006-05-24 10:23:42,487 DEBUG Latest available version of scalix-swa : 10.0.1.6 , installed: None
2006-05-24 10:23:48,507 INFO Components selected to install: {'scalix-sac': ['10.0.1.21', '10145071', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-sac-10.0.1.21-1.noarch.rpm'], 'scalix-res': ['10.0.1.21', '1900034', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-res-10.0.1.21-1.noarch.rpm'], 'scalix-server': ['10.0.1.3', '71089483', 'i586', 'linux', '1.suse100', 'SUSE100', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.suse100.i586.rpm'], 'scalix-swa': ['10.0.1.6', '3722305', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-swa-10.0.1.6-1.noarch.rpm']}
2006-05-24 10:23:48,508 INFO Components to upgrade: {}
2006-05-24 10:23:48,508 INFO System check start
2006-05-24 10:23:48,509 INFO Operation passed: Environment check passed.
2006-05-24 10:23:48,510 DEBUG Server is not installed so using default scalix path
2006-05-24 10:23:48,510 DEBUG Message store checking: /var/opt/scalix/sys/version exists: False
2006-05-24 10:23:48,511 INFO Operation passed: Filesystem check passed.
2006-05-24 10:23:48,539 DEBUG This host has the following IP addresses: ['192.168.3.181']
2006-05-24 10:23:48,540 DEBUG This machine's host name 's1.blazingstone.com' and IP address '192.168.3.181' is set in DNS correctly
2006-05-24 10:23:49,059 INFO Network interface is eth0
2006-05-24 10:23:49,060 DEBUG Checking DHCP for interface eth0
2006-05-24 10:23:49,065 ERROR Operation failed: Network check failed -- (97, 'Address family not supported by protocol')
2006-05-24 10:23:49,067 DEBUG Component list for upgrade {'scalix-sac': ['10.0.1.21', '10145071', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-sac-10.0.1.21-1.noarch.rpm'], 'scalix-res': ['10.0.1.21', '1900034', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-res-10.0.1.21-1.noarch.rpm'], 'scalix-server': ['10.0.1.3', '71089483', 'i586', 'linux', '1.suse100', 'SUSE100', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.suse100.i586.rpm'], 'scalix-swa': ['10.0.1.6', '3722305', 'noarch', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-swa-10.0.1.6-1.noarch.rpm']}
2006-05-24 10:23:49,865 DEBUG Dependencies failed for RPM upgrade of /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-sac-10.0.1.21-1.noarch.rpm /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-res-10.0.1.21-1.noarch.rpm /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-server-10.0.1.3-1.suse100.i586.rpm /data1/scalix-core-intel-suse-10.0.1/software/scalix_server/scalix-swa-10.0.1.6-1.noarch.rpm : ['libical >= 0.24.RC4.20050413 is needed by scalix-server-10.0.1.3-1.suse100', 'lynx is needed by scalix-server-10.0.1.3-1.suse100', 'libical.so.0 is needed by scalix-server-10.0.1.3-1.suse100']
2006-05-24 10:23:49,866 INFO Trying to resolve missing dependencies: ['libical >= 0.24.RC4.20050413 is needed by scalix-server-10.0.1.3-1.suse100', 'lynx is needed by scalix-server-10.0.1.3-1.suse100', 'libical.so.0 is needed by scalix-server-10.0.1.3-1.suse100']
2006-05-24 10:23:50,622 DEBUG Checking package: ['jre', ['1.5.0_04', '40800358', 'i586', 'linux', 'fcs', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/jre/i386/jre-1_5_0_04-linux-i586.rpm']]
2006-05-24 10:23:51,556 DEBUG Checking package: ['jre', ['1.5.0_05', '40707066', 'x86_64', 'Linux', 'fcs', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/jre/amd64/jre-1_5_0_05-linux-amd64.rpm']]
2006-05-24 10:23:52,072 DEBUG Checking package: ['lynx', ['2.8.5', '2196967', 'i586', 'linux', '27.1', '(none)', '1', '/data1/scalix-core-intel-suse-10.0.1/third_party/lynx/src/lynx-2.8.5-27.1.src.rpm']] is a source package so ignore it.
2006-05-24 10:23:52,270 DEBUG Checking package: ['lynx', ['2.8.5', '6081712', 'i586', 'linux', '27.1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386/lynx-2.8.5-27.1.i586.rpm']]
2006-05-24 10:23:52,516 DEBUG Checking package: ['libical', ['0.24.RC4.20050413', '727362', 'i386', 'linux', '1', '(none)', '1', '/data1/scalix-core-intel-suse-10.0.1/third_party/libical/src/libical-0.24.RC4.20050413-1.src.rpm']] is a source package so ignore it.
2006-05-24 10:23:52,649 DEBUG Checking package: ['libical', ['0.24.RC4.20050413', '1597029', 'i386', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm']]
2006-05-24 10:23:52,650 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical in directory /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386
2006-05-24 10:23:53,402 DEBUG Checking package: ['jre', ['1.5.0_04', '40800358', 'i586', 'linux', 'fcs', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/jre/i386/jre-1_5_0_04-linux-i586.rpm']]
2006-05-24 10:23:54,327 DEBUG Checking package: ['jre', ['1.5.0_05', '40707066', 'x86_64', 'Linux', 'fcs', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/jre/amd64/jre-1_5_0_05-linux-amd64.rpm']]
2006-05-24 10:23:54,842 DEBUG Checking package: ['lynx', ['2.8.5', '2196967', 'i586', 'linux', '27.1', '(none)', '1', '/data1/scalix-core-intel-suse-10.0.1/third_party/lynx/src/lynx-2.8.5-27.1.src.rpm']] is a source package so ignore it.
2006-05-24 10:23:55,038 DEBUG Checking package: ['lynx', ['2.8.5', '6081712', 'i586', 'linux', '27.1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386/lynx-2.8.5-27.1.i586.rpm']]
2006-05-24 10:23:55,039 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386/lynx-2.8.5-27.1.i586.rpm which provides lynx in directory /data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386
2006-05-24 10:23:55,791 DEBUG Checking package: ['jre', ['1.5.0_04', '40800358', 'i586', 'linux', 'fcs', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/jre/i386/jre-1_5_0_04-linux-i586.rpm']]
2006-05-24 10:23:56,721 DEBUG Checking package: ['jre', ['1.5.0_05', '40707066', 'x86_64', 'Linux', 'fcs', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/jre/amd64/jre-1_5_0_05-linux-amd64.rpm']]
2006-05-24 10:23:57,234 DEBUG Checking package: ['lynx', ['2.8.5', '2196967', 'i586', 'linux', '27.1', '(none)', '1', '/data1/scalix-core-intel-suse-10.0.1/third_party/lynx/src/lynx-2.8.5-27.1.src.rpm']] is a source package so ignore it.
2006-05-24 10:23:57,430 DEBUG Checking package: ['lynx', ['2.8.5', '6081712', 'i586', 'linux', '27.1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386/lynx-2.8.5-27.1.i586.rpm']]
2006-05-24 10:23:57,677 DEBUG Checking package: ['libical', ['0.24.RC4.20050413', '727362', 'i386', 'linux', '1', '(none)', '1', '/data1/scalix-core-intel-suse-10.0.1/third_party/libical/src/libical-0.24.RC4.20050413-1.src.rpm']] is a source package so ignore it.
2006-05-24 10:23:57,810 DEBUG Checking package: ['libical', ['0.24.RC4.20050413', '1597029', 'i386', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm']]
2006-05-24 10:23:57,872 DEBUG Package file /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm provides libical.so.0
2006-05-24 10:23:57,873 INFO Found package /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides libical.so.0 in directory /data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386
2006-05-24 10:23:57,873 DEBUG Resolved dependencies list: [['libical', ['0.24.RC4.20050413', '1597029', 'i386', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm']], ['lynx', ['2.8.5', '6081712', 'i586', 'linux', '27.1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386/lynx-2.8.5-27.1.i586.rpm']]]
2006-05-24 10:23:57,874 DEBUG Unresolved dependencies list: []
2006-05-24 10:23:57,875 WARNING Operation warning: Dependency check warning -- The following packages will be installed next to resolve conflicts:
2006-05-24 10:23:57,875 WARNING Operation warning: libical and lynx
2006-05-24 10:23:57,876 DEBUG Dependency check The following packages were found and will be installed next: [['libical', ['0.24.RC4.20050413', '1597029', 'i386', 'linux', '1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm']], ['lynx', ['2.8.5', '6081712', 'i586', 'linux', '27.1', '(none)', '(none)', '/data1/scalix-core-intel-suse-10.0.1/third_party/lynx/i386/lynx-2.8.5-27.1.i586.rpm']]]
2006-05-24 10:23:57,983 DEBUG Installed package apache2 details: apache2 2.0.54 2464016 i586 linux 10.3 SUSE LINUX 10.0 (i586) (none)
2006-05-24 10:23:57,984 INFO Apache 2.x appears to be installed.
2006-05-24 10:23:58,748 INFO Operation passed: Running services check passed.
2006-05-24 10:23:58,749 INFO System check end
2006-05-24 10:23:58,750 INFO System check result: 2
2006-05-24 10:24:07,485 INFO Ending CLI Scalix Installer - interrupted by user

[ScalixSupport]

Can you post the output from

Code: Select all

route | grep default

Cheers

Dave

[ScalixSupport]

The final column in the output from the route command will give you the interface name. Once you have that, create a file with the following

Code: Select all

import socket

s = socket.socket(socket.AF_PACKET,socket.SOCK_RAW)
s.bind(("eth0", 9999))
mac = s.getsockname()[-1]
s.close()
print ":".join(["%02x" % ord(x) for x in mac])

where eth0 needs to be the real name of the interface.
You can then run

Code: Select all

python /path/to/file

where /path/to/file is the file you just created.

This should output something like this:

Code: Select all

[root@desktop ~]# python test.py
00:50:8d:60:f7:40

If not, please post the results.

Cheers

Dave

[ScalixSupport]

Have you rebuilt your kernel at all ?

Cheers

Dave

[whitestone]

route | grep default

default 192.168.3.1 0.0.0.0 UG 0 0 0 eth0

[whitestone]

python command:

Code: Select all

Traceback (most recent call last):
  File "scalix_sup", line 3, in ?
    s = socket.socket(socket.AF_PACKET,socket.SOCK_RAW)
  File "/usr/lib/python2.4/socket.py", line 156, in __init__
    _sock = _realsocket(family, type, proto)
socket.error: (97, 'Address family not supported by protocol')


[scalix_sup is name of the file]

I've not run into a problem with this before but the NIC is a PCMCIA card. Would that matter with Scalix? And no, I've not recompiled the kernel.

-Joseph

[ScalixSupport]

What PCMCIA card is this and what module do you have to install to get it working ?

Cheers

Dave

[whitestone]

The card is a

3Com 3C575 Megahertz 10/100 LAN Cardbus PC Card

As for any modules to get the card working: the OS was able to recognize it without any intervention on my part, so I'm not sure what it chose. I'll dig and see if I can detect what it might have used.

-Joseph

[ScalixSupport]

Can you post the output of

Code: Select all

grep -e "net-pf-10" -e "ipv6" /etc/modprobe.conf

Cheers

Dave

[whitestone]

alias sit0 ipv6
alias net-pf-10 ipv6
# install net-pf-10 /bin/true

[ScalixSupport]

Do you use ipv6 at all ?

If not, can you edit /etc/modprobe.conf and make sure that the following lines are present

Code: Select all

alias net-pf-10 off
alias ipv6 off

You will need to reboot your server.

Cheers

Dave