Search function for e-mails does not work in Outlook

Discuss the Scalix Outlook MAPI Interface
Difcom01
Posts: 17
Joined: Mon Dec 15, 2014 2:06 pm

Search function for e-mails does not work in Outlook

Postby Difcom01 » Mon Aug 21, 2017 4:26 am

Hello
With one of our computers the search function for e-mails does not work in Outlook. Just to make sure this function should work without restriction? Or?

The following is used:
Scalix 12.6
Connector 12.6
Windows 10
Outlook 2013
CentOS 7 64bit
Scalix 12.7.1
Connector 12.7.1

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Re: Search function for e-mails does not work in Outlook

Postby ScalixSupport » Wed Nov 15, 2017 8:53 am

Hello,

Please share the details as following
Windows OS version ? Architecture 32bit / 64bit ?
Outlook version 32bit / 64bit ?
Scalix Connector Version, architecture and build ?
Also please try latest scalix connector version 12.6.0.9153 build 7 http://downloads.scalix.com/scalix-GA-enterprise-win-latest.zip, if issue will still exist please create a support ticket.

Thanks !

Regards,
Scalix Support Team

Difcom01
Posts: 17
Joined: Mon Dec 15, 2014 2:06 pm

Re: Search function for e-mails does not work in Outlook

Postby Difcom01 » Wed Feb 14, 2018 3:34 pm

Hello,

thanks for the answer.

Test Computer:
Windows 10 64bit
Outlook 2013 32bit
Scalix Connector: 12.6.0.9153 build:? x86

After a few minutes it is possible that some results will be displayed. But not all of them are mostly older entries.
CentOS 7 64bit
Scalix 12.7.1
Connector 12.7.1

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Re: Search function for e-mails does not work in Outlook

Postby ScalixSupport » Thu Feb 15, 2018 6:56 am

Hello,

We are launching new connector soon with this fix, it is under testing.
Regards,
Scalix Support Team


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