Page 1 of 1
Installation Probleme
Posted: Sun Oct 30, 2016 4:15 am
by bfp-erzhausen
Hi,
I try to install scalix 12.5.2 on a fresh ubuntu 16.04.1 LTS, when I call the installer I get this error
Code: Select all
root@ubuntu:~/scalix-12.5.2-GA# ./scalix-installer
./scalix-installer: 51: ./scalix-installer: function: not found
./scalix-installer: 56: ./scalix-installer: Syntax error: "}" unexpected
in the script ist standing the following text:
Code: Select all
49
50 # delete the temp dir
51 function cleanup {
52 if [ -d "$WRKDIR" ]; then
53 my_echo "$OUR_NAME - cleaning up..."
54 rm -rf "$WRKDIR"
55 fi
56 }
57
Who knows what the error mean?
Thanks for helping
Bernd
Re: Installation Probleme
Posted: Wed Nov 02, 2016 5:05 am
by ScalixSupport
Hello Bernd,
Ubuntu 16.04.1 LTS doesn't support scalix 12.5.2.
Please use Ubuntu 13 and 14 (x86 & x86_64)
Regards,
Scalix Support Team.
Re: Installation Probleme
Posted: Fri Nov 04, 2016 6:42 am
by bfp-erzhausen
After installing a fresh new ubuntu 14.04 I have the same error, is it possible that scalix is missing one package? And when, is it possible to check that. In earlier scalix installations the installer checked the environment and gave a warning.
Regards
Bernd
Re: Installation Probleme
Posted: Fri Nov 04, 2016 11:05 am
by ScalixSupport
Hello,
You are using rhel based setup therefore causing this issue.
Please use following commands to download scalix installation script. it use for debain and ubuntu OSes.
# wget http://downloads.scalix.com/debian/current/deb_installer.sh
# chmod +x deb_installer.sh
# ./deb_installer.sh --update
Regards,
Scalix Support Team.
Re: Installation Probleme
Posted: Fri Nov 04, 2016 4:10 pm
by bfp-erzhausen
Thanks for your information, the installation works fine. But after the installation I have no access to the sac with the sxadmin, I get the error:
Code: Select all
Could not log in
could not fetch configuration information
possible problem with administration server
At webmail the login with sxadmin is OK.
The second problem is, al Cli Comands (omshowmn, omstat etc.) dosn't work
Regards
Bernd
Re: Installation Probleme
Posted: Tue Nov 08, 2016 4:01 am
by ScalixSupport
Hi,
please check FQDN entries in hosts file.
# cat /etc/hosts
Also check scalix-caa.log for error
# cat /var/opt/scalix/??/tomcat/logs/scalix-caa.log
To use scalix commands need to export
# export PATH=$PATH:/opt/scalix/bin
Regards,
Scalix Support Team
Re: Installation Probleme
Posted: Wed Nov 09, 2016 4:21 am
by bfp-erzhausen
Hi,
thanks, that's right, I have forgotten to add the Path. After addig the Path it works. And here ist a part of the log:
Code: Select all
2016-11-08 19:12:40,576 FATAL [RESTransformer.createSOAPResponseMessage:188] java.lang.NullPointerException
at com.scalix.sac.ubermgr.transformers.Login.buildResponseMessage(Login.java:106)
at com.scalix.sac.ubermgr.caa.RESTransformer.createSOAPResponseMessage(RESTransformer.java:177)
at com.scalix.caa.soap.SOAPDispatcherServlet.onMessage(SOAPDispatcherServlet.java:276)
at com.scalix.caa.soap.SAAJServlet.doPost(SAAJServlet.java:123)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:643)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:723)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at com.scalix.tomcat6.valve.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:191)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:311)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
at java.lang.Thread.run(Thread.java:745)
2016-11-08 19:12:40,577 FATAL [SOAPDispatcherServlet.onMessage:279] Response message could not be transformed: SOAP part:
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Body>
<scalix-caa:CAARequestMessage xmlns:scalix-caa="http://www.scalix.com/caa">
<ServiceType>scalix.res</ServiceType>
<Credentials id="undefined">
<Identity name="sxadmin@bexxxx.xx" passwd="********"/>
</Credentials>
<FunctionName>GetConsoleConfig</FunctionName>
<GetConsoleConfigParameters id="_Admin_"/>
</scalix-caa:CAARequestMessage>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
2016-11-08 20:41:19,488 INFO [GuidToServerCache$CleanupThread.run:39] Guid2Server cache is empty. Skipping cleanup
2016-11-08 22:11:19,490 INFO [GuidToServerCache$CleanupThread.run:39] Guid2Server cache is empty. Skipping cleanup
2016-11-08 23:41:19,490 INFO [GuidToServerCache$CleanupThread.run:39] Guid2Server cache is empty. Skipping cleanup
2016-11-09 01:11:19,491 INFO [GuidToServerCache$CleanupThread.run:39] Guid2Server cache is empty. Skipping cleanup
What could be the reason for, that I can't login as an sxadmin in the SAC?
Regards
Bernd
Re: Installation Probleme
Posted: Thu Nov 10, 2016 5:41 am
by ScalixSupport
Hi,
Have to changed Static IP after the scalix installation, issue seem changes in ip.
please provide the following info
# omshowu sxadmin
# cat /etc/network/interfaces
# ip addr show
# cat /etc/hosts
# cat /var/opt/scalix/??/caa/scalix.res/config/ubermanager.properties
ubermanager.console.authDomains=
ubermanager.notification.listener.address=192.168.1.100
# cat /var/opt/scalix/m1/sis/sis.properties
index.client.whitelist=192.168.1.100,127.0.0.1
search.client.whitelist=192.168.1.100,127.0.0.1
indexadmin.client.whitelist=192.168.1.100,127.0.0.1
# cat /var/opt/scalix/m1/s/sys/general.cfg
USRL_AUTO_GEN_SGI_2_CN=G S
USRL_AUTO_GEN_AUTHID=l@
# ping hostname.yourdoain.com -c 4
Regards,
Scalix Support Team