Scalix 11.4.6 to Scalix 12.1.0

[mrezzonico]

Hi all,

I have a working installation:
SLES 10 SP2 64bit
Scalix 11.4.6

I am trying to upgrade to Scalix 12.1.0.
During the installation process I receive the following error:

Code: Select all

2014-09-02 15:50:47,103 ERROR Operation failed: Dependency check failed -- The cyrus-sasl-plain-32bit package is needed by the Scalix Server.
2014-09-02 15:50:47,115 ERROR Operation failed: Dependency check failed -- The cyrus-sasl-digestmd5-32bit package is needed by the Scalix Server.
2014-09-02 15:50:47,127 ERROR Operation failed: Dependency check failed -- The cyrus-sasl-crammd5-32bit package is needed by the Scalix Server.
2014-09-02 15:50:47,140 ERROR Operation failed: Dependency check failed -- The libglib-2_0-0-32bit package is needed by the Scalix Server.


I have verified: these libraries (32bit) are installed.
They were installed during my first installation (Scalix 11.4.6)

Code: Select all

# rpm -q --qf '%{NAME}-%{VERSION}(%{ARCH})\n' cyrus-sasl-plain
cyrus-sasl-plain-2.1.21(i586)

# rpm -q --qf '%{NAME}-%{VERSION}(%{ARCH})\n' cyrus-sasl-digestmd5
cyrus-sasl-digestmd5-2.1.21(i586)

# rpm -q --qf '%{NAME}-%{VERSION}(%{ARCH})\n' cyrus-sasl-crammd5
cyrus-sasl-crammd5-2.1.21(i586)


Perhaps the installer do not search in the correct directory ?

Any help is appreciated.

Regards.
Miche

[shortgoldy]

Hi Miche,
You should have 64 bit SASL packages as well installed on the system.

[mrezzonico]

Hi shortgoldy,

thanks for your reply.
In the meantime I have installaed a new system with SLES 11 SP3 and all is ok.

Regards.
Miche