Problem with "system" address book

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magix_CH
Posts: 10
Joined: Mon Apr 18, 2016 10:11 am

Problem with "system" address book

Postby magix_CH » Tue Oct 24, 2017 6:20 am

Dear all,

We have a problem with Scalix and Outlook.

We have many different email addresses arriving in Inbox. But they are all shown in Outlook under the main account name. This is because there is a entry in the "SYSTEM" address book that includes all email addresses with the same name. That's very annoying because we do not want to mix the emails.

How is it possible to delete (or ignore) that address book entry ?

Thanks a lot in advance for any help or suggestion,

Denis

ScalixSupport
Scalix
Scalix
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Joined: Thu Mar 25, 2004 8:15 pm

Re: Problem with "system" address book

Postby ScalixSupport » Tue Nov 14, 2017 9:55 am

Hello Mr. Denis,

Please create a support ticket on redmine https://rm.scalix.com/ for this issue.

Regards,
Scalix Support Team

magix_CH
Posts: 10
Joined: Mon Apr 18, 2016 10:11 am

Re: Problem with "system" address book

Postby magix_CH » Mon Jul 09, 2018 9:45 am

Hello,

I tried to register on https://rm.scalix.com/account/register and I got the message "Account was successfully created. An email containing the instructions to activate your account was sent to (my email)@hsolutions.ch" but the message seems not to have been sent ?

My email starts with "dbucher@" (see the remainder above).

Thanks a lot in advance for your help...

Denis

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Re: Problem with "system" address book

Postby ScalixSupport » Tue Jul 10, 2018 4:18 am

Hello Mr. Denis

I've informed about Redmine account issue with our team, they will fix the issue soon.

Meanwhile can you please check our latest connector from http://downloads.scalix.com/upcoming/connector/ there is major bug fix available
Username: scalix password: downloadSoftware
Regards,
Scalix Support Team

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Re: Problem with "system" address book

Postby ScalixSupport » Tue Jul 10, 2018 4:38 am

Hello,

Your Redmine account has been found and activated please try to login.
Regards,
Scalix Support Team

Ruslanwah
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Postby Ruslanwah » Fri Mar 15, 2024 6:58 pm

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