SWA Timeouts

[SidebandSamurai]

Hello,

I am getting the following errors with one mail account.

"Your request to the server has timed out. Keep Trying?"

in my /var/opt/scalix/gy/tomcat/logs/scalix-swa.log I see the following repeated all from the same user:

Code: Select all

2011-11-15 21:09:59,904 ERROR [HttpRequestHandler.sendResponse:294] ip: (ip unavailable); username: Jeff Gardner; message: Failed Response

Could not write SOAP response: org.apache.catalina.connector.ClientAbortException: null
   at com.oddpost.soap.SoapResponseImpl.flushAndHandleException(SoapResponseImpl.java:371)
   at com.oddpost.soap.SoapResponseImpl.send(SoapResponseImpl.java:350)
   at com.oddpost.server.HttpRequestHandler.sendResponse(HttpRequestHandler.java:292)
   at com.oddpost.server.HttpRequestHandler.handleRequest(HttpRequestHandler.java:263)
   at com.oddpost.server.SoapServlet.doPost(SoapServlet.java:44)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
   at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:70)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
   at com.oddpost.server.filter.HttpConfFilter.doFilter(HttpConfFilter.java:181)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
   ... skipping the last 18 lines as irrelevant...
Caused by: ClientAbortException:  java.net.SocketException: Broken pipe
   at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:370)
   at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432)
   at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:347)
   at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:396)
   at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:385)
   at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:89)
   at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:83)
   at com.oddpost.soap.SoapResponseImpl.serializeElementListToStream(SoapResponseImpl.java:204)
   at com.oddpost.soap.SoapResponseImpl.flush(SoapResponseImpl.java:292)
   at com.oddpost.soap.SoapResponseImpl.flushAndHandleException(SoapResponseImpl.java:359)
   ... 31 more
Caused by: java.net.SocketException: Broken pipe
   at java.net.SocketOutputStream.socketWrite0(Native Method)
   at java.net.SocketOutputStream.socketWrite(Unknown Source)
   at java.net.SocketOutputStream.write(Unknown Source)
   at org.apache.jk.common.ChannelSocket.send(ChannelSocket.java:538)
   at org.apache.jk.common.JkInputStream.doWrite(JkInputStream.java:162)
   at org.apache.coyote.Response.doWrite(Response.java:560)
   at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:365)
   ... 40 more

Any Ideas on how to solve this? Its a common problem but specific solution seems to exist. This person is going on a trip out of country and needs to have his webmail account available to him. It appears that the problem might be in his calendar. I have gotten his inbox to load at least one time. It never loads the calendar at all. the messages in his inbox is under 2,000

Thanks for the help.
Sideband Samurai

[ls-al]

We see that sometimes with IE8. The same mailbox loads fine with Firefox.