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top - 08:07:28 up 6 days, 17:51, 3 users, load average: 21.25, 19.94, 18.29
Tasks: 457 total, 18 running, 439 sleeping, 0 stopped, 0 zombie
Cpu(s): 93.3%us, 4.0%sy, 0.0%ni, 0.6%id, 1.5%wa, 0.0%hi, 0.7%si, 0.0%st
Mem: 2075408k total, 2019520k used, 55888k free, 18580k buffers
Swap: 4095992k total, 1338916k used, 2757076k free, 276200k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
503 60754 15 0 23128 6868 5088 R 30.0 0.3 0:03.25 ual.remote
3407 60650 25 0 120m 118m 656 R 26.4 5.8 505:52.21 r2netcmd.bin
4224 60650 25 0 119m 117m 656 R 26.4 5.8 498:21.30 r2netcmd.bin
19196 60650 25 0 89624 85m 660 R 26.4 4.2 264:52.82 r2netcmd.bin
19576 60650 25 0 17048 14m 664 R 26.4 0.7 7:12.63 r2netcmd.bin
16057 60650 24 0 90264 86m 656 R 26.1 4.2 268:29.34 r2netcmd.bin
20798 60650 25 0 89496 85m 656 R 26.1 4.2 263:42.98 r2netcmd.bin
18040 60650 25 0 18200 15m 664 R 24.8 0.8 8:26.16 r2netcmd.bin
29147 60650 25 0 125m 123m 656 R 24.1 6.1 524:11.54 r2netcmd.bin
15637 60650 25 0 19992 17m 668 R 23.1 0.9 10:30.64 r2netcmd.bin
22388 60650 25 0 88984 84m 656 R 23.1 4.2 260:27.42 r2netcmd.bin
21062 60650 25 0 16280 13m 664 R 22.4 0.7 6:29.57 r2netcmd.bin
17604 60650 25 0 89752 85m 656 R 21.8 4.2 265:00.24 r2netcmd.bin
16524 60650 25 0 19096 16m 664 R 20.8 0.8 9:29.64 r2netcmd.bin
5654 60650 25 0 118m 116m 656 R 19.8 5.7 494:54.70 r2netcmd.bin
14788 60650 25 0 20760 18m 668 R 17.8 0.9 11:27.39 r2netcmd.bin
31532 scalix 15 0 19888 3460 760 S 1.0 0.2 1:53.30 omctmon
As you can see it is the same user. I'm sure that this has something to do with SWA, but I'm just not sure would could be causing his issue, which is an issue for everyone else that uses the server as it slows the server down. After killing these processes off, server returns to normal opperstion. So I'm really not sure what is causing the issues.
User info:
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Authentication ID: ******
Globally Unique ID: 100c0000ad983d84-01.01.861.291
User Name : ****** ****** /CN=****** ******
MailNode : kauffmantire
Internet Address : ******@kauffmantire.com
System Login : 60650
Password : set
Admin Capabilities : NO
Mailbox Admin Capabilities : NO
Language : C
Mail Account: Unlocked
Last Signon : 10.01.10 08:12:40
Receipt of mail : ENABLED
Service level : 0
Excluded from Tidyall : NO
Recovery Folder visible : NO
User Class : Full
SIS URL : sxidx://blackwidow.kauffman.com/000c0000ad983d84-01.01.861.291
The user uses Outlook 2003 with Scalix Connect, SWA with IE8 on a Windows 2003 Terminal Server, and IMAP on a blackberry. This problem only seems to happen when the user is on SWA. The user might also use SWA from his house.
I'm not sure if there is anymore information that you could use. Please let me know if there is anything that i can attempt to try to resolve the issue. It is only happening with this one users.