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BIG-Problem while open the INBOX

Posted: Wed Mar 22, 2006 10:03 am
by pinguman
I have Trouble with one user who use the SWA,
when he opens his SWA it runs on an error :arrow:
Image
the other folders are OK.
when i connect with an IMAP Client (Seamonkey) everything is OK

What is the Problem, and how can i solve them??????????????????

sorry for my bad english, i'm an german

Posted: Wed Mar 22, 2006 11:19 pm
by ScalixSupport
Alles ist klar. Your English is much better than my Deutsches.

Since you are able to access the messages with an imap client, move the messages out of the inbox to a folder one at a time or several at a time until the inbox loads in swa. Add messages back to the inbox until it fails again. In this process you may find the offending message.

Regards,
Don

Problem solved

Posted: Thu Mar 23, 2006 4:27 am
by pinguman
OK it was one mail !!!!!

thanks Don for the hint , but move the messages doesn't work.
I copied all messages to a new folder, then delete all messages in the Inbox,
now i copied the messages back to the Inbox - step by step - and checked it with the SWA,

I have the Archiv-File isolated, wold it help you when i send that file, then send me an PM whith you Mail-Adress.