Installing Web Access

[bippy_b]

I have installed the web access as instructed. I have installed Tomcat4 and JRE 1.42_04. But when I try to access the /webmail directory I get object not found on Apache and on Tomcat4 I get connection refused! :cry: Does anyone have any ideas?
Thanks.

[ScalixSupport]

You need to make sure that the tomcat4 service has been started on your SWA server. This provides the HTTP interface on port 8080.

You can check the logs in /var/log/tomcat4.

catalina.out should give you some details if there are any problems starting tomcat in the first place.

Cheers

Dave Kelly
Senior Support Engineer

[bippy_b]

I know tomcat starts. It does have a problem stopping though. Maybe it is a permissions problem. I will look into the log. Thanks for the suggestion.

[bippy_b]

Ok, I found the WAR file and double clicked it. That seems to have installed the application to the tomcat server. I can access the web interface internally (by ip or by the local name mail.houston.pca.local), but externally (mail.proclaimamerica.net) I can't get to the web client.

My question is, in tomcat do you have to setup the application to accept the external name as well? (Like in Apache?)

Thanks.

[axsom1]

Bippy_b ... you have any luck with this?

If so, could you post your findings and what you did to fix your issues?

Thanks,
John

[bippy_b]

If I remember correctly, it was an issue with our firewall.
Once we got that configured properly there was no problem getting the client to install and come up.

Sorry I coulldn't help you more.

David Benedict

[axsom1]

David,

Could you post your workers2.properties, jk2.socket, and server.xml files?

I had everything working, now nothing works...spinning my wheels over here!

Appreciate your help,
John

[Guest]

This all was so long ago, I don't even have that system running any more.

Here are some of the links that helped me to fix the problem though.

http://sxs.iqchoice.com/internet_serving/tomcat-apache.html#6.1

http://johnturner.com/howto/apache2-tomcat4127-jk-rh9-howto.html

http://www.meritonlinesystems.com/docs/apache_tomcat_redhat.html

http://www.linuxjava.net/howto/webapp/

http://www.cardon.biz/docs/tomcat/index.html

Using these sites I was able to fix the problem I was having. I hope this helps you out.

David Benedict
Systems Administrator
ProClaim America Inc.