Page 1 of 2

cannot acces on SWA SAC

Posted: Fri Jun 04, 2010 12:17 pm
by aminamin
Dear All forum members
Someone can help me to reactive my Scalix Management Console and Webmail acces.
I had problem with my server the /var was full and I have delete all files on /var/log
after email working again I get another problem and The Management Console znd SWA are now not accessible.

On the server if I do omstat -s and omstat -a all services are started

Thanks you in advance for your assistance

Re: cannot acces on SWA SAC

Posted: Sat Jun 05, 2010 10:56 am
by les
Have you rebooted the server? Always best if you do when var fills up.

Re: cannot acces on SWA SAC

Posted: Mon Jun 07, 2010 7:07 pm
by aminamin
thanks les
Yes, I have rebooted the server and it is also pending. the SAC cannot open

Re: cannot acces on SWA SAC

Posted: Mon Jun 07, 2010 7:14 pm
by les
aminamin wrote:thanks les
Yes, I have rebooted the server and it is also pending. the SAC cannot open


what do you mean by pending?

Re: cannot acces on SWA SAC

Posted: Tue Jun 08, 2010 6:02 am
by aminamin
I just wanted to say that the service is not started yet

Re: cannot acces on SWA SAC

Posted: Tue Jun 08, 2010 6:42 am
by les
aminamin wrote:I just wanted to say that the service is not started yet


what do the following show:

service scalix status

service scalix-tomcat status

service httpd status

Re: cannot acces on SWA SAC

Posted: Tue Jun 08, 2010 7:02 am
by aminamin
Can you please write me the command line for this services
because I cannot find them with omstat -a and omstat -s

Thanks

Re: cannot acces on SWA SAC

Posted: Tue Jun 08, 2010 7:03 am
by les
aminamin wrote:Can you please write me the command line for this services
because I cannot find them with omstat -a and omstat -s

Thanks


service scalix status

service scalix-tomcat status

service httpd status

Re: cannot acces on SWA SAC

Posted: Tue Jun 08, 2010 7:15 am
by aminamin
Sorry
for the command
service scalix status : all services are started and for Local Client Interface and Remote Client Interface status is enabled
service scalix-tomcat status : Instance is running
service httpd status : httpd is stopped

Best Regards

Re: cannot acces on SWA SAC

Posted: Tue Jun 08, 2010 7:36 am
by les
aminamin wrote:Sorry
for the command
service scalix status : all services are started and for Local Client Interface and Remote Client Interface status is enabled
service scalix-tomcat status : Instance is running
service httpd status : httpd is stopped

Best Regards


you need httpd to be running. Maybe its not set to start on boot.

service httpd start

chkconfig httpd on

Then see if sac/swa works.

Re: cannot acces on SWA SAC

Posted: Tue Jun 08, 2010 7:51 am
by aminamin
with service httpd start
starting httpd : (2) No such file or directory : httpd : could not open error log file
/etc/httpd/logs/error_log.
Unable to open log

But I found that the folder /var/log/httpd was missing and I do a new copy

Thank you Les very much for your assistance

Just I have another question
it is possible to recover mailboxe deleted last week ?
is yes what is the process

Re: cannot acces on SWA SAC

Posted: Tue Jun 08, 2010 7:52 am
by les
aminamin wrote:Just I have another question
it is possible to recover mailboxe deleted last week ?
is yes what is the process


What backups do you have?

Re: cannot acces on SWA SAC

Posted: Tue Jun 08, 2010 8:03 am
by aminamin
I have a Full Backup files on the same server

Re: cannot acces on SWA SAC

Posted: Tue Jun 08, 2010 8:45 am
by les
aminamin wrote:I have a Full Backup files on the same server


You cant restore individual mailboxes/messages from a full backup on the same server.

You would need to setup an identical server, restore your backup to it, then connect to it, and then you could extract individual mailboxes.

You really need to also have backups of individual mailboxes/ public folders, you can do this with "sxmboxexp". sxmboxexp files can be easily restored using sxmboximp.

Re: cannot acces on SWA SAC

Posted: Tue Jun 08, 2010 10:02 am
by aminamin
Yes Les, I have also backup fot individual mailboxes.

If I want to use sxmboximp
how I can use sxmboximp to restore this mailboxes?
Is necessary to create the same unser or not ?

greetings and Regards !