Page 1 of 1

On one computer using webaccess it hangs

Posted: Fri Mar 10, 2006 10:13 am
by audiotron2002
I cannot figure this out. Maybe someone can offer some suggestions for troubleshooting.

I cannot get Scalix web access to work on one computer. I have tried both firefox and IE6. after the login screen, the window hangs and the "popup" never shows up. Yes I have disables all popup blockers and yes I have enabled cookies.

Any suggestions as to what may be causing this. Other popup windows work -- just not scalix.


COuld this be a local java issue? What other program can I install to remedy that.

It is a Windows XP machine. And its only this machine!!

Posted: Fri Mar 10, 2006 1:03 pm
by ScalixSupport
First thing to check is if you have an error indicator in the bottom right of your browser status bar. This usually highlights a problem with Javascript.

You could try to bring up the Javascript console and see if that is logging any errors.

Cheers

Dave

Posted: Fri Mar 10, 2006 2:08 pm
by audiotron2002
No error at the bottom. The java console has many many errors. undefined pointers unable to locate etc... etc..

I guess I can try installing java. This is weird.

Posted: Fri Mar 10, 2006 2:52 pm
by mephisto
This is definitely not a Java issue. SWA uses JavaScript, which besides the name has nothing in common with Java.

Posted: Sat Mar 11, 2006 1:53 am
by audiotron2002
so can anyone suggest what i can look for on this computer? I just installed Windows defender and it looks pretty clean.


when i login the screen turns to "logging in" and no popup window is displayed. If I do not enter in a username and password, I get the same screen.

Why wont scalix work????

Posted: Tue Mar 28, 2006 8:02 am
by burhankhalid
Have you seen anything on the server side? Perhaps there could be some clue in the log files.