On one computer using webaccess it hangs

[audiotron2002]

I cannot figure this out. Maybe someone can offer some suggestions for troubleshooting.

I cannot get Scalix web access to work on one computer. I have tried both firefox and IE6. after the login screen, the window hangs and the "popup" never shows up. Yes I have disables all popup blockers and yes I have enabled cookies.

Any suggestions as to what may be causing this. Other popup windows work -- just not scalix.


COuld this be a local java issue? What other program can I install to remedy that.

It is a Windows XP machine. And its only this machine!!

[ScalixSupport]

First thing to check is if you have an error indicator in the bottom right of your browser status bar. This usually highlights a problem with Javascript.

You could try to bring up the Javascript console and see if that is logging any errors.

Cheers

Dave

[audiotron2002]

No error at the bottom. The java console has many many errors. undefined pointers unable to locate etc... etc..

I guess I can try installing java. This is weird.

[mephisto]

This is definitely not a Java issue. SWA uses JavaScript, which besides the name has nothing in common with Java.

[audiotron2002]

so can anyone suggest what i can look for on this computer? I just installed Windows defender and it looks pretty clean.


when i login the screen turns to "logging in" and no popup window is displayed. If I do not enter in a username and password, I get the same screen.

Why wont scalix work????

[burhankhalid]

Have you seen anything on the server side? Perhaps there could be some clue in the log files.