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[SOLVED]IMAP failure: folder "" doesn't exist

Posted: Sun May 02, 2010 9:08 am
by Thilo
Hi all,

we use Scalix 11.4.6. In SWA we sometimes have a Problem with opening attachements, an error message "IMAP failure: folder "" doesn't exist" appears on a complete empty Browser page (not as a message window).

omshowlog does not log anything when provoking that error.
Years ago another user reported that on the forum, with no answers:
http://www.scalix.com/forums/viewtopic.php?f=4&t=6368&hilit=imap+failure+folder+exist

Any hints?
Thanks
Thilo

Re: IMAP failure: folder "" doesn't exist

Posted: Mon May 03, 2010 3:26 am
by PrisonMind
Hi,

did you using odd characters like
(~!@#$%^&*()+-{}[]:";'<>,.?/
in the folder names??

Re: IMAP failure: folder "" doesn't exist

Posted: Mon May 03, 2010 10:59 am
by Thilo
not that, but the folder name contains two "german Umlaute": ä and ü.
Complete Folder Name: Rückläufe Text

I'll try to rename it

Re: IMAP failure: folder "" doesn't exist

Posted: Mon May 03, 2010 3:04 pm
by PrisonMind
hi,

did you apply the latest patch for 11.4.6? the patch was for umlaut problems.

http://downloads.scalix.com/patches/PTCT_9003.bin

Re: IMAP failure: folder "" doesn't exist

Posted: Tue May 04, 2010 6:22 pm
by Thilo
Thank you for the Link, for it's a productive system, i temporarily solved it by renaming the folder.

Thilo