8 concurrent connections maximum?

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Philio

8 concurrent connections maximum?

Postby Philio » Thu Nov 19, 2009 11:44 pm

Hi,
I've upgraded from version 10 to 11.4.5 and I'm experiencing an issue with SWA. To make it simple I have an email account which is shared by a whole department. In the past there was no problem with 25 people having the account open on their PC's.
Since my upgrade last night some people have been getting this message,
"The username or password is incorrect. Note that passwords are case sensitive. Try again."

So I closed all their browsers and began to login 1 PC at a time to see where the limitation was, when I tried to login to the 9th PC I got the above message.
Is there a setting somewhere that I can modify to allow more than 8 open connections using the same account login?

thanks

aio
Posts: 65
Joined: Thu Jun 02, 2005 7:15 am

Re: 8 concurrent connections maximum?

Postby aio » Tue Nov 24, 2009 8:39 am

Hi,
Change MAX_SIGNON_PER_USER= to MAX_SIGNON_PER_USER=25 in general.cfg.
Regards,
Erich

Philio

Re: 8 concurrent connections maximum?

Postby Philio » Tue Nov 24, 2009 10:54 am

Thanks for the reply. I don't have that field unfortunately. This is the contents of my general.cfg file..
USRL_AUTO_GEN_SGI_2_CN=G I. S
USRL_AUTO_GEN_AUTHID=gS@
INET_AUTO_GEN_DOMAIN=*******.com
# These three tweaks allow users to signon using an alias. Only
# system-defined aliases are permitted and it the alias name is ignored
# for the purposes of message creation and so on.
# Note that changing these settings normally requires Scalix to be
# restarted.
UAL_SIGNON_ALIAS=YES
UAL_SIGNON_ALIAS_CONFIG=SYS
UAL_USE_SIGNON_ALIAS=FALSE
# The CDA service (used for "type down" in some clients) is more
# efficient if it can check the directory change log before attempting
# to update the access tables that it uses. One slow machines, it may
# also be worth uncommenting the CDA_CHECKTIME tweak to reduce the check
# interval from five minutes to an hour.
CDA_USE_CHANGE_LOG=TRUE
# CDA_CHECKTIME=60
# These tweaks limit the number and rate of IMAP connections to the
# server. The IMAP_CONNECTION_LIMIT simply restricts the total number of
# connections to the server -- note that many IMAP clients have several
# connections for each IMAP session. The IMAP_CONNRATE_LIMIT restricts
# the rate at which clients can connect to the server, in this case, at
# most ten connections per second; if clients try to connect faster
# than that, the IMAP server simply slows down the rate at which it will
# accept new connections.
IMAP_CONNECTION_LIMIT=500
IMAP_CONNRATE_LIMIT=10
# The IMAP_IDLE_TIMEOUT tweak is the maximum time an IMAP connection
# will wait for a command before terminating the connection. The default
# setting, and the minimum required setting, is thirty minutes. Some
# clients will "refresh" their connection once every thirty minutes
# exactly -- but if they are a little bit late, the server drops their
# connection. Setting a timeout of 31 minutes avoids this problem.
IMAP_IDLE_TIMEOUT=31
# This tweak arranges for Local Delivery to automatically create a
# message store for users who have been created without one.
# Users who have been added using the bulk-add mechanism used by the
# wizard will not have a message store and so setting this tweak allows
# them to receive mail before they have been signed on initially.
LD_CREATE_MESSAGE_STORE=TRUE
OMLIMIT_MIN_WARN_INTERVAL=1d
UAL_SIZE_ON_SEND=TRUE
UAL_MSTORE_SIZE_LIMIT=500000
UAL_SIZE_ON_RECEIPT=TRUE
UAL_SIZE_MSG_TO_USER=TRUE

aio
Posts: 65
Joined: Thu Jun 02, 2005 7:15 am

Re: 8 concurrent connections maximum?

Postby aio » Thu Nov 26, 2009 3:50 am

Hi
Just insert this field.
Regards,
Erich

Philio

Re: 8 concurrent connections maximum?

Postby Philio » Thu Nov 26, 2009 1:55 pm

Thanks for the feedback, I added the line in general.cfg and restarted the scalix services..still getting the "The username or password is incorrect. Note that passwords are case sensitive. Try again."
Heres how my changes reflect in the general.cfg file..
# @(#) $Id: general.cfg,v 1.3 2003/01/14 16:12:27 tonyn Exp $
#
#
# File: general.cfg - general customization file for Scalix
#
# This file is used to override hard-coded configuration settings.
# See the Scalix Technical Guide for details of the options that
# can be specified in this file.
#
# Options in this file use the syntax:
#
# <tag>=<value>
#
# You cannot enter a <value> containing an underscore character (_);
# the underscore character is used to represent a space.
#
USRL_AUTO_GEN_SGI_2_CN=G I. S
USRL_AUTO_GEN_AUTHID=gS@
INET_AUTO_GEN_DOMAIN=******.com
# These three tweaks allow users to signon using an alias. Only
# system-defined aliases are permitted and it the alias name is ignored
# for the purposes of message creation and so on.
# Note that changing these settings normally requires Scalix to be
# restarted.
UAL_SIGNON_ALIAS=YES
UAL_SIGNON_ALIAS_CONFIG=SYS
UAL_USE_SIGNON_ALIAS=FALSE
# The CDA service (used for "type down" in some clients) is more
# efficient if it can check the directory change log before attempting
# to update the access tables that it uses. One slow machines, it may
# also be worth uncommenting the CDA_CHECKTIME tweak to reduce the check
# interval from five minutes to an hour.
CDA_USE_CHANGE_LOG=TRUE
# CDA_CHECKTIME=60
# These tweaks limit the number and rate of IMAP connections to the
# server. The IMAP_CONNECTION_LIMIT simply restricts the total number of
# connections to the server -- note that many IMAP clients have several
# connections for each IMAP session. The IMAP_CONNRATE_LIMIT restricts
# the rate at which clients can connect to the server, in this case, at
# most ten connections per second; if clients try to connect faster
# than that, the IMAP server simply slows down the rate at which it will
# accept new connections.
# Added by Phil Nov26
MAX_SIGNON_PER_USER=30
IMAP_CONNECTION_LIMIT=500
IMAP_CONNRATE_LIMIT=10
# The IMAP_IDLE_TIMEOUT tweak is the maximum time an IMAP connection
# will wait for a command before terminating the connection. The default
# setting, and the minimum required setting, is thirty minutes. Some
# clients will "refresh" their connection once every thirty minutes
# exactly -- but if they are a little bit late, the server drops their
# connection. Setting a timeout of 31 minutes avoids this problem.
IMAP_IDLE_TIMEOUT=31
# This tweak arranges for Local Delivery to automatically create a
# message store for users who have been created without one.
# Users who have been added using the bulk-add mechanism used by the
# wizard will not have a message store and so setting this tweak allows
# them to receive mail before they have been signed on initially.
LD_CREATE_MESSAGE_STORE=TRUE
OMLIMIT_MIN_WARN_INTERVAL=1d
UAL_SIZE_ON_SEND=TRUE
UAL_MSTORE_SIZE_LIMIT=500000
UAL_SIZE_ON_RECEIPT=TRUE
UAL_SIZE_MSG_TO_USER=TRUE


thanks again, I appreciate your help


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