Can't access anymore through IMAP and SWA

[alexpacio]

Hi.
I just installed Scalix 11.4.5 in a Centos 5.4 but, restoring somemails through IMAP with outlook express, it seems that I can't access to mailboxes through SWA and IMAP clients. But with Outlook connector works correctly. What can i do to diagnose the problem?
Thanks

[ltward]

SWA and IMAP both use IMAP but the Outlook Connector uses UAL.
So the first thing I would do is check to see if your IMAP daemon is running:

Code: Select all

omstat -a | grep IMAP

If it is I would try logging in via port 143 to see if that reveals any information; you can log in with your authid or your user name. If you use your user name, put it in quotes.

Code: Select all

# telnet sxlab.mydomain.net 143
Trying 192.168.0.121...
Connected to sxlab.mydomain.net (192.168.0.121).
Escape character is '^]'.
* OK Scalix IMAP server 11.4.5.13150 ready on sxlab.mydomain.net
a1 login Leslie.Ward@mydomain.net password
a1 OK LOGIN completed, now connected to sxlab.mydomain.net
a2 logout
* BYE IMAP Server logging out
a2 OK LOGOUT completed
Connection closed by foreign host.

Try logging in with an IMAP client and check your event log (omshowlog).

Try logging in with SWA and check your /var/opt/scalix/??/tomcat/logs files.

[alexpacio]

It says in swa log:

Failed to remove ACL user@domain.com
javax.mail.MessagingException: A19 NO DELETEACL failure: can't delete acl;
nested exception is:
com.sun.mail.iap.CommandFailedException: A19 NO DELETEACL failure: can't delete acl
at com.sun.mail.imap.IMAPFolder.doOptionalCommand(IMAPFolder.java:2646)
at com.sun.mail.imap.IMAPFolder.removeACL(IMAPFolder.java:2092)
at com.oddpost.server.module.Account.setDelegates(Account.java:778)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.oddpost.soap.SoapModule.invokeMethod(SoapModule.java:219)
at com.oddpost.soap.SoapRequestImpl.execute(SoapRequestImpl.java:145)
at com.oddpost.server.HttpRequestHandler.handleRequest(HttpRequestHandler.java:222)
at com.oddpost.server.SoapServlet.doPost(SoapServlet.java:44)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:70)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.oddpost.server.filter.HttpConfFilter.doFilter(HttpConfFilter.java:181)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.springframework.web.filter.AbstractRequestLoggingFilter.doFilterInternal(AbstractRequestLoggingFilter.java:133)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:703)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:895)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Unknown Source)
Caused by: com.sun.mail.iap.CommandFailedException: A19 NO DELETEACL failure: can't delete acl
at com.sun.mail.iap.Protocol.handleResult(Protocol.java:328)
at com.sun.mail.imap.protocol.IMAPProtocol.deleteACL(IMAPProtocol.java:1898)
at com.sun.mail.imap.IMAPFolder$15.doCommand(IMAPFolder.java:2096)
at com.sun.mail.imap.IMAPFolder.doProtocolCommand(IMAPFolder.java:2672)
at com.sun.mail.imap.IMAPFolder.doOptionalCommand(IMAPFolder.java:2639)
... 37 more