Scalix Forums

Hi NG.

I have written an Outlook 2003 Rule for moving local email into IMAP folder.
When i open SWA the moved messages don't have any header and i can't see the sender... If i use Outlook 2007 it's all ok.

Have you any ideas ?

When you say the moved messages "don't have any header" what do you mean? The subject is empty/blank/not displayed?

What version of SWA / Scalix are you using? There were some display problems in older versions but they've been fixed for quite a while now.

I'd compare the rules generated by OL 2003 and OL 2007:

omshowu -n "first last" -f | grep "User Folder"
cd /var/opt/scalix/??/s/user/.... (go to the 'g' directory where the user's folder (00000v8) resides)
tf.browse -i 000003d


I'd also use omcontain to compare a "successful" message with a "failing" message, to see if the headers are being modified during the move. Use the 'r' and 'mb' options.

Hi ltward,

thank you for your reply...
The header, subject, is not displayed on SWA.if i open moved messages SWA alerts me with a warning...

If i use IMAP Outlook i see all
I use Scalix Version 11.4.2.11691, I move all sent emails (from local folder to Imap Folder)
Why you hint me to type tf.browse ? tf.broswe can't see my rules. the rules are on client.

i think (but i am not sure) that the problem is on Unicode Support...

thanks
Stefano

Sorry, you did mention IMAP folder and I missed that. I was thinking Outlook with the Connector, which does store rules on the server.

Unicode support could be the problem.
If you disable the rule so that the message stays in your inbox, is the subject missing?
If you manually move the message to the IMAP folder, does the subject disappear?

I think the problem is on Ol2003

the header on moved messages are changed by Outlook 2003 rules.
Outlook inserts in the header a new field "Sender" when copy on IMAP Folder and the SWA doesn't display nothing.
If i manually move the message i see all.

Stefano