ics attachment handling - is this supposed to work?

[cjwilber]

I have received a meeting request from a colleague, sent from Outlook.
SWA shows a standard email with an ics attachment, but there are no buttons i.e. no way to accept/decline the meeting. If I click on the meeting.ics attachment, I get option to save or open with default client (Outlook).
I thought that SWA was supposed to handle ics files.
This behaviour is the same on both IE6 and Firefox 1.5
Is there a configuration setting I have to make somewhere for .ics to work?

[ScalixSupport]

For the users that have problems with .ics attachments, are they standard or premium users.

Use the command:

Code: Select all

omshowu -n "User Name" | grep "^User Class"

or, in SAC, select the user and click the "Advanced" tab to see if premium or standard is checked.

Cheers

Dave

[cjwilber]

For the users that have problems with .ics attachments, are they standard or premium users.

Use the command:

Code: Select all

omshowu -n "User Name" | grep "^User Class"

or, in SAC, select the user and click the "Advanced" tab to see if premium or standard is checked.

Cheers

Dave

Dave,
They are premium users. But does this matter? I thought this was supposed to work with either. I know that only a premium user can have the outlook mapi connectivity, but that is not where my problem lies. Have I misunderstood your question?

Anyway, this installation was running in a VMWare virtual machine. I saw enough that I liked to decide to install on a dedicated machine. I'll feedback how that goes.

[ScalixSupport]

First question is if you are using Scalix 10. If not, there is no support for iCal in 9.4.

If you are using Scalix 10, this should work as expected. Did your colleague send the message from Outlook using Scalix Connect. If so, there is no need to send as iCal in that case. A regular meeting request, when sending to a SWA user on the same machine, is displayed correctly. Sending it as iCal does not display correctly. SWA doesn't handle iCal natively. The server is responsible for turning the meeting request into MAPI properties and, consequently, a format of those properties that SWA understands. As the iCal attachment didn't pass through a gateway, there is no conversion that is done. However, as I said previously, there is no need to send it as iCal if it's going to another Scalix user on the same server ( or another Scalix server if you have the transport gateway configured when using an Enterprise Edition license ).

If the message originated from Outlook via Exchange or Outlook using IMAP, the message should be detected as a meeting request provided that it goes through the incoming unix gateway.

Cheers

Dave

[cjwilber]

First question is if you are using Scalix 10. If not, there is no support for iCal in 9.4.

...

If the message originated from Outlook via Exchange or Outlook using IMAP, the message should be detected as a meeting request provided that it goes through the incoming unix gateway.

Cheers

Dave

Thanks for your help. I am using Scalix 10. After doing a fresh Centos install and then a Scalix install on top, it works fine. I wonder if some of the problems I was having were due to it running in a VM before.

[cjwilber]

First question is if you are using Scalix 10. If not, there is no support for iCal in 9.4.

...

If the message originated from Outlook via Exchange or Outlook using IMAP, the message should be detected as a meeting request provided that it goes through the incoming unix gateway.

Cheers

Dave

Thanks for your help. I am using Scalix 10. After doing a fresh Centos install and then a Scalix install on top, it works fine. I wonder if some of the problems I was having were due to it running in a VM before.

I think I know what happened. This was a meeting that was forwarded on to me from elsewher, so I think that person had just forwaded the ical file.
Path was this:
Corporate 1 to Corporate 2 meeting invite.
Corporate 2 forwards meeting invite to me.

It's frustrating that in these circumstances, the only way to see the meeting information is through an external ical viewer, which is a problem if you're on a machine that doesn't belong to you - as is fairly typical for webmail.
Are there any plans to include within SWA a way to view .ics files, and ideally send the data to the calendar if user requests it?