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SWA Problems
Posted: Tue May 19, 2009 8:34 am
by jadkison21520
I ran a reboot yesterday. Now I have several users receiving a "password incorrect error" when attempting to login. It seems to be a random problem. I reset the password through SAC ith no positive results. I ran omshowu and everything looks fine. I ran omstat -a and -s and all necessary services have started.
Any help would be appreciated
JJ
Re: SWA Problems
Posted: Tue May 19, 2009 12:24 pm
by jsluder
Are the users by any chance locked try omshowu -m mail -l. If they are you can run ommodu -o "username" -k to unlock them.
Re: SWA Problems
Posted: Tue May 19, 2009 1:01 pm
by jadkison21520
That was the first thing I tried with no success. Looking at the omshowu results the user account is the same as the other that can be accessed.
I rebboted two days ago. Last night this account and one other became inaccessible from SWA.
Re: SWA Problems
Posted: Tue May 19, 2009 9:08 pm
by jadkison21520
Looks like backing up the mailbox, deleting the user account, recreating the user account and restoring the user mbox works for this issue.