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Attachments not visible
Posted: Tue May 12, 2009 3:19 am
by mrezzonico
Hi all,
in one message I have two attachments (2 pdf files).
These attachments are visible in Outlook (with Outlook connector) and I can open them.
But are not visible in SWA.
SWA: 11.4.0.11344
Can someone help me ?
Thanks. Miche
Re: Attachments not visible
Posted: Tue Jul 28, 2009 5:05 am
by mars solutions
Hello there,
we experience the same issue with a couple of customers now. They use different versions of Scalix Server.
One is 11.4.0 and the other is up to date with 11.4.4. !
Outlook -> Attachments visible and useable
SWA -> Attachments not visible
IMAP via Outlook Express i.e. -> Attachments not visible
Please see attached three screen shots.
We already did all the standard omscan, omtidy etc.pp. stuff. No errors in the server log as well.
Greets,
Sebastian
Re: Attachments not visible
Posted: Tue Jul 28, 2009 2:52 pm
by florian
can we get a copy of the sxmboxexp of the message, or even better, a version of it as captured while it was coming into the system using smtpd DEBUG_LOG, or, if that is all not possible, at least a mime.browse of it?
Given that this may need to be investigated on the actual data, it may be better to open a support ticket.
Florian