SWA calendar (Solved!)

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keywestcity
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Joined: Fri Nov 03, 2006 12:45 pm

SWA calendar (Solved!)

Postby keywestcity » Mon Mar 16, 2009 11:21 am

We can't enter calendar appointments via webmail. I see two other people have had the same problem , but don't see what the solution is for it. Anyone know how to fix this??
Last edited by keywestcity on Tue Apr 07, 2009 2:55 pm, edited 1 time in total.

schmoe90
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Postby schmoe90 » Mon Mar 16, 2009 2:25 pm

What happens when you try? What version? What browser?

keywestcity
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can't enter data in the text fields

Postby keywestcity » Mon Mar 16, 2009 2:43 pm

the appointment window pops up but doesn't let you type in anything

Version 11.4.2.11691
Platform Version 11.4.2.2177
Server Version 11.4.2.12068[/img]

keywestcity
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Postby keywestcity » Mon Mar 16, 2009 2:44 pm

all browsers

schmoe90
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Postby schmoe90 » Mon Mar 16, 2009 4:39 pm

And when did this start? What changed to cause this behaviour?

keywestcity
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Postby keywestcity » Tue Mar 17, 2009 8:33 am

I can't really say.

I don't use the web interface so I never noticed the problem until one of our police officers gave me a call. Only thing I can think of is we rebooted the server the other day.

schmoe90
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Postby schmoe90 » Tue Mar 17, 2009 12:30 pm

If you think the reboot changed the behaviour, check that everything that should be running is actually running.

keywestcity
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Postby keywestcity » Tue Mar 17, 2009 3:28 pm

It's been recommended that I reinstall the webclient. going to give that a shot and see where I wind up.

Marcelvs
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Postby Marcelvs » Wed Mar 18, 2009 12:27 pm

Hello ive had the same problem twice!!!!

with the first time the solution was to reinstall the intire Scalix server, and upgrade it from 11.3. to 11.4.3.
Reconfigured the whole dam thing.

after some testing and configuring on the new installation, the problem accourd again.
i was almost crying. I dit a roll-back of every possible configure action ive made, and discoverd the problem in the Public folders.

If you have a calendar added under a Public folder, and you gave it rights for groups or persons, the problem accourds by me.

So it seems like a hard traceble bug in scalix.

If you have a calendar connection with outlook, thunderbird or evolution the problem does not accour.

I hope i was helpful.

(Running on Redhat enterprise server 5.1)

Greetings marcel vs

keywestcity
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Joined: Fri Nov 03, 2006 12:45 pm

Postby keywestcity » Wed Mar 18, 2009 1:20 pm

Hey Marcelvs,

So are you saying setting permissions in public folders cause this problem? Were you able to fix it without having to reinstall?

Marcelvs
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Postby Marcelvs » Wed Mar 18, 2009 3:21 pm

keywestcity wrote:Hey Marcelvs,

So are you saying setting permissions in public folders cause this problem? Were you able to fix it without having to reinstall?


do you have added calendas under the public folders,
if the anser is Yes, delete them.

this is how i solved it the second time.

For me is it a tempory solution because i want to use the PF calendars again.

So I still hope for a good solution.

Greetings Marcelvs

keywestcity
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Joined: Fri Nov 03, 2006 12:45 pm

Postby keywestcity » Wed Mar 18, 2009 3:30 pm

Good god I can't do that! We use public folders to schedule conference rooms and all that.

I guess I'll try the reinstall and see if that fixes it. Then from now on will be aware that adding calendars to public folders does this..

m.brouwer

Postby m.brouwer » Wed Mar 18, 2009 4:56 pm

Hi keywestcity,

Don't use public folder calendars fot confrence rooms!
Use resources instead! these can be booked by user itself !

see an earlier post, we had the same issue here!

viewtopic.php?t=12521

greetings!
Mike

criptus
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Postby criptus » Thu Mar 19, 2009 12:55 am

What's the difference between Public and Resource callendar?

I had the same issue even when played with Resource callendar (over SWA only)... Both 11.4.2 and 11.4.3 versions.

Valerion
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Postby Valerion » Thu Mar 19, 2009 2:05 am

Resources have Free/Busy, while calenders do not. You can therefore schedule your meeting without having to compare multiple calenders to one another.


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