Outlook folders not showing in webmail

Discuss the Scalix web client

Moderators: ScalixSupport, admin

gobe1

Outlook folders not showing in webmail

Postby gobe1 » Sun Feb 01, 2009 9:32 pm

Hi, i have a user which has many folders under the inbox, but there are 4 which dont show once logged in to webmail.
The properties are all the same as the working folders and it is the same 4 folders every time.
Is there a way to fix?

Valerion
Scalix Star
Scalix Star
Posts: 2730
Joined: Thu Feb 26, 2004 7:40 am
Location: Johannesburg, South Africa
Contact:

Postby Valerion » Mon Feb 02, 2009 3:03 am

What are the folder names? Do they contain a "/"? Anything in the SWA logs?

gobe1

Postby gobe1 » Mon Feb 02, 2009 4:56 pm

No they are standard names ie work
Where do i find the SWA logs?
Thanks

Valerion
Scalix Star
Scalix Star
Posts: 2730
Joined: Thu Feb 26, 2004 7:40 am
Location: Johannesburg, South Africa
Contact:

Postby Valerion » Tue Feb 03, 2009 2:04 am

/var/opt/scalix/??/tomcat/logs

gobe1

Postby gobe1 » Tue Feb 03, 2009 3:36 pm

Hi thanks for that.
The following is the only message in the last few weeks i could find for this user:

2009-01-18 16:02:51,289 ERROR [AttachmentDownloader.handleRequest:154] ip: 121.90.105.156; username: kim; message: download_attachment: invalid message number UID=3232 in folder INBOX

Do you think this is related?
There are a few like this from the same time frame for other users also

Thanks

billb3
Scalix Star
Scalix Star
Posts: 464
Joined: Mon May 26, 2008 8:56 pm
Location: Kingston, NY
Contact:

Postby billb3 » Tue Feb 03, 2009 4:15 pm

do they appear via IMAP?

gobe1

Postby gobe1 » Wed Feb 04, 2009 3:27 pm

How can i check that? im not familiar with setting up IMAP
I am going to try removing the folders and recreate them. I will let you know if it works or not
Thanks


Return to “Scalix Web Access”



Who is online

Users browsing this forum: No registered users and 3 guests