Search stopped working in 11.0.3

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ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Tue May 15, 2007 9:58 am

Hi!

Can you send the result for the following command for the user in question:
omshowu -n <lastname>
Note: <lastname> is for the user in question.

Want to check if the user has a valid SIS URL.
Also check if you find some error in following log files at /var/opt/scalix/??/tomcat/logs/:
scalix-sis-indexer.log
scalix-sis-search.log

Thanks,
Subir

asd_itops
Posts: 82
Joined: Tue Feb 06, 2007 12:33 pm

Postby asd_itops » Wed May 16, 2007 6:25 pm

After my upgrade to 11.0.4 I am now starting to see these errors. I did not prior to the upgrade. The standard outputs are below:

Example:
ERROR Indexer (Indexer ) 05.16.07 15:03:22
[OM 16082] Directory is unavailable at this time. Please retry later.

Current errno value: 4
<- addRequest
<- readQueue
-> handleMatureRequests
-> weedEntry
<- weedEntry
-> sis_create
-> ul_getBySXUID
-> dr_ACISetDefaultContext
-> dr_ACIModContextFlags
<- dr_ACIModContextFlags
<- dr_ACISetDefaultContext
-> dr_ACIModContextFlags
<- dr_ACIModContextFlags
<- /build/11.0.4/src/lib/ombase/vi/vi_locks.c:352[3,16082]
<- /build/11.0.4/src/lib/ombase/vi/vi_locks.c:201[3,16082]
<- /build/11.0.4/src/lib/ombase/dr/dr_search.c:470[3,16082]


ERROR Indexer (Indexer ) 05.16.07 15:03:25
[OM 16082] Directory is unavailable at this time. Please retry later.

Current errno value: 4
-> sis_free
-> removeRequest
<- removeRequest
-> weedEntry
<- weedEntry
-> sis_create
-> ul_getBySXUID
-> dr_ACISetDefaultContext
-> dr_ACIModContextFlags
<- dr_ACIModContextFlags
<- dr_ACISetDefaultContext
-> dr_ACIModContextFlags
<- dr_ACIModContextFlags
<- /build/11.0.4/src/lib/ombase/vi/vi_locks.c:352[3,16082]
<- /build/11.0.4/src/lib/ombase/vi/vi_locks.c:201[3,16082]
<- /build/11.0.4/src/lib/ombase/dr/dr_search.c:470[3,16082]


[root@rhel-sv-mail ~]# omstat -a
PC Monitor Started NON-STOP 0
Directory Relay Server Started 05.15.07
Notification Server Started 05.15.07 0
Shared memory daemon Started NON-STOP
Notification Monitor Started NON-STOP
Session Monitor Started NON-STOP
Indexer Started NON-STOP
Stats Daemon Started NON-STOP
Container Access Monitor Started NON-STOP
Item Structure Server Started 05.15.07
Database Monitor Started 05.15.07
Licence Monitor Daemon Started NON-STOP
LDAP Daemon Started 05.15.07
Queue Manager Started NON-STOP
Item Delete Daemon Started NON-STOP
IMAP Server Daemon Started 05.15.07
SMTP Relay Started 05.15.07
Mime Browser Controller Started 05.15.07
Event Server Started 05.15.07


[root@rhel-sv-mail ~]# omstat -s
Service Router Started 05.15.07 0
Local Delivery Started 05.15.07 0
Internet Mail Gateway Started 05.15.07 0
Sendmail Interface Started 05.15.07 0
Local Client Interface Enabled 05.15.07 0
Remote Client Interface Enabled 05.15.07 93
Test Server Started 05.15.07 0
Request Server Started 05.15.07 0
Print Server Started 05.15.07 0
Directory Synchronization Started 05.15.07 0
Bulletin Board Server Started 05.15.07 0
Background Search Service Started 05.15.07 0
Dump Server Started 05.15.07 0
CDA Server Started 05.15.07 0
POP3 interface Started 05.15.07 0
Omscan Server Started 05.15.07 0
Archiver Started 05.15.07 0



[root@rhel-sv-mail ~]# ps ax | grep index
3443 ? S 0:25 /opt/scalix/bin/index.browse
3445 ? S 0:26 /opt/scalix/bin/index.browse
3446 ? S 0:26 /opt/scalix/bin/index.browse
3447 ? S 0:25 /opt/scalix/bin/index.browse
9165 ? S 0:14 /opt/scalix/bin/index.browse
9169 ? S 0:14 /opt/scalix/bin/index.browse
12217 ? S 0:00 /opt/scalix/bin/index.browse
12392 ? S 0:00 /opt/scalix/bin/index.browse
12826 ? S 0:00 /opt/scalix/bin/index.browse
12866 ? S 0:00 /opt/scalix/bin/index.browse
12970 ? S 0:00 /opt/scalix/bin/index.browse
13027 ? S 0:00 /opt/scalix/bin/index.browse
13134 ? S 0:00 /opt/scalix/bin/index.browse
13303 ? S 0:00 /opt/scalix/bin/index.browse
13334 ? S 0:00 /opt/scalix/bin/index.browse
13600 ? S 0:24 /opt/scalix/bin/index.browse
17605 ? S 0:24 /opt/scalix/bin/index.browse
17608 ? S 0:25 /opt/scalix/bin/index.browse
17613 ? S 0:25 /opt/scalix/bin/index.browse
22317 ? Ss 0:00 /opt/scalix/bin/indexer
22318 ? S 0:00 index.catcher
24432 pts/1 S+ 0:00 grep index
30945 ? S 0:04 /opt/scalix/bin/index.browse


[root@rhel-sv-mail ~]# ps ax | grep java
3938 ? Sl 99:14 /usr/java/jre1.5.0_06/bin/java -server -Djava.net.preferIPv4Stack=true -Xms512m -Xmx512m -Dscalix.instance=/var/opt/scalix/rl -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=/var/opt/scalix/rl/tomcat/conf/logging.properties -Djava.endorsed.dirs=/opt/scalix-tomcat/common/endorsed -classpath /usr/java/jre1.5.0_06/lib/tools.jar:/opt/scalix-tomcat/bin/bootstrap.jar:/opt/scalix-tomcat/bin/commons-logging-api.jar -Dcatalina.base=/var/opt/scalix/rl/tomcat -Dcatalina.home=/opt/scalix-tomcat -Djava.io.tmpdir=/var/opt/scalix/rl/tomcat/temp org.apache.catalina.startup.Bootstrap start


[root@rhel-sv-mail ~]# ps ax | grep post
3592 ? S 0:00 /usr/bin/postmaster -i -h rhel-sv-mail.allstardirectories.com -p 5733 -D /var/opt/scalix/rl/postgres/data -k /var/opt/scalix/rl/postgres/data
3594 ? S 0:00 postgres: stats buffer process
3595 ? S 0:00 postgres: stats collector process
8524 ? S 0:03 postgres: scalix scalix 192.168.250.4 idle
8525 ? S 0:03 postgres: scalix scalix 192.168.250.4 idle
8526 ? S 0:03 postgres: scalix scalix 192.168.250.4 idle
10599 ? S 0:03 postgres: scalix scalix 192.168.250.4 idle
13344 ? S 0:03 postgres: scalix scalix 192.168.250.4 idle


[root@rhel-sv-mail ~]# tail -n 150 /var/opt/scalix/rl/tomcat/logs/scalix-sis-search.log
at com.scalix.search.web.InternalSearchServlet.doSearch(InternalSearchServlet.java:183)
at com.scalix.search.web.InternalSearchServlet.doGet(InternalSearchServlet.java:113)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Unknown Source)
2007-05-02 20:13:51,541 ERROR [TP-Processor13] [WebUtil.errorResponse:63] Invalid search query
2007-05-03 13:03:56,949 ERROR [TP-Processor27] [WebUtil.errorResponse:63] Invalid search query
2007-05-03 13:04:11,254 ERROR [TP-Processor15] [WebUtil.errorResponse:63] Invalid search query
2007-05-04 14:42:41,064 ERROR [TP-Processor13] [WebUtil.errorResponse:63] Invalid search query
2007-05-09 11:43:42,072 ERROR [TP-Processor15] [WebUtil.errorResponse:63] Invalid search query
2007-05-11 14:08:06,890 ERROR [TP-Processor27] [WebUtil.errorResponse:63] Invalid search query
2007-05-15 09:29:02,260 ERROR [TP-Processor31] [WebUtil.errorResponse:63] Invalid search query
2007-05-15 22:19:20,743 INFO [main] [SISConfig.unload:124] SIS unloaded
2007-05-15 22:22:30,664 INFO [main] [SISConfig.init:45] Starting Scalix Search and Index Service (SIS) version 11.0.4.25
2007-05-15 22:22:30,689 INFO [main] [SISConfig.load:31] SIS initialized and ready for searching
2007-05-15 22:23:48,886 INFO [Thread-21] [SISConfig.unload:124] SIS unloaded
2007-05-15 22:27:04,805 INFO [main] [SISConfig.init:45] Starting Scalix Search and Index Service (SIS) version 11.0.4.25
2007-05-15 22:27:04,950 INFO [main] [SISConfig.load:31] SIS initialized and ready for searching
2007-05-16 10:04:16,747 FATAL [TP-Processor2] [SearchEngine.searchContent:188] Failed to parse user query
org.apache.lucene.queryParser.ParseException: Encountered "OR" at line 1, column 3.
Was expecting one of:
<NOT> ...
"+" ...
"-" ...
"(" ...
<QUOTED> ...
<TERM> ...
<PREFIXTERM> ...
<WILDTERM> ...
"[" ...
"{" ...
<NUMBER> ...

at org.apache.lucene.queryParser.QueryParser.generateParseException(QueryParser.java:1226)
at org.apache.lucene.queryParser.QueryParser.jj_consume_token(QueryParser.java:1109)
at org.apache.lucene.queryParser.QueryParser.Clause(QueryParser.java:759)
at org.apache.lucene.queryParser.QueryParser.Query(QueryParser.java:684)
at org.apache.lucene.queryParser.QueryParser.Clause(QueryParser.java:745)
at org.apache.lucene.queryParser.QueryParser.Query(QueryParser.java:684)
at org.apache.lucene.queryParser.QueryParser.Clause(QueryParser.java:745)
at org.apache.lucene.queryParser.QueryParser.Query(QueryParser.java:684)
at org.apache.lucene.queryParser.QueryParser.parse(QueryParser.java:122)
at com.scalix.search.engine.QueryUtil.createContentQuery(QueryUtil.java:54)
at com.scalix.search.engine.SearchEngine.searchContent(SearchEngine.java:186)
at com.scalix.search.engine.SearchEngine.search(SearchEngine.java:77)
at com.scalix.search.web.InternalSearchServlet.doSearch(InternalSearchServlet.java:184)
at com.scalix.search.web.InternalSearchServlet.doGet(InternalSearchServlet.java:114)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Unknown Source)
2007-05-16 13:07:44,970 FATAL [TP-Processor2] [SearchEngine.searchContent:188] Failed to parse user query
org.apache.lucene.queryParser.ParseException: Encountered "OR" at line 1, column 37.
Was expecting one of:
<NOT> ...
"+" ...
"-" ...
"(" ...
<QUOTED> ...
<TERM> ...
<PREFIXTERM> ...
<WILDTERM> ...
"[" ...
"{" ...
<NUMBER> ...

at org.apache.lucene.queryParser.QueryParser.generateParseException(QueryParser.java:1226)
at org.apache.lucene.queryParser.QueryParser.jj_consume_token(QueryParser.java:1109)
at org.apache.lucene.queryParser.QueryParser.Clause(QueryParser.java:759)
at org.apache.lucene.queryParser.QueryParser.Query(QueryParser.java:684)
at org.apache.lucene.queryParser.QueryParser.Clause(QueryParser.java:745)
at org.apache.lucene.queryParser.QueryParser.Query(QueryParser.java:712)
at org.apache.lucene.queryParser.QueryParser.Clause(QueryParser.java:745)
at org.apache.lucene.queryParser.QueryParser.Query(QueryParser.java:712)
at org.apache.lucene.queryParser.QueryParser.Clause(QueryParser.java:745)
at org.apache.lucene.queryParser.QueryParser.Query(QueryParser.java:684)
at org.apache.lucene.queryParser.QueryParser.parse(QueryParser.java:122)
at com.scalix.search.engine.QueryUtil.createContentQuery(QueryUtil.java:54)
at com.scalix.search.engine.SearchEngine.searchContent(SearchEngine.java:186)
at com.scalix.search.engine.SearchEngine.search(SearchEngine.java:77)
at com.scalix.search.web.InternalSearchServlet.doSearch(InternalSearchServlet.java:184)
at com.scalix.search.web.InternalSearchServlet.doGet(InternalSearchServlet.java:114)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Unknown Source)
2007-05-16 13:16:42,373 ERROR [TP-Processor9] [WebUtil.errorResponse:61] Failed to get searcher
java.lang.IllegalArgumentException: attempt to access a deleted document
at org.apache.lucene.index.SegmentReader.document(SegmentReader.java:282)
at org.apache.lucene.index.MultiReader.document(MultiReader.java:104)
at org.apache.lucene.search.IndexSearcher.doc(IndexSearcher.java:83)
at com.scalix.sis.web.InternalAdminServlet.doReferenceList(InternalAdminServlet.java:166)
at com.scalix.sis.web.InternalAdminServlet.doGet(InternalAdminServlet.java:116)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Unknown Source)



We have tried all the referenced items already and have not resolved the problem: restarted indexer, reconfigured indexing, rasied ulimit, ran sxmkindex, etc...etc....

The bug reference above appears to be blocked or closed... I cannot access it. I oul ask that it be reopened because it appears several people are showing this in 11.0.4.

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Thu May 17, 2007 1:41 am

Hi All!

I have reported the issue being experienced by you all in the bug # 12081. Needful steps
should be taken in order to resolve the issue.

Lets do the following and see if these help, the first two requires high CPU usage so try
at lower load time:
1. omscan all the mailboxes,
2. pre-generate MIME,
3. Check if search works for any other user, and
4. Check if users are able to login SWA-Mobile (http://scalix-server/m).

1. To run omscan for all users, you to perform the steps below:

Code: Select all

omoff -wd0 omscan 
omscan -Z     
omon omscan

You need to watch the status of the omscan process using the command:

Code: Select all

omscan -t

Wait until you get a message that says "Current server cycle not started;
service reset or delayed".

Now try to fix the mailstore related issues in active mode using the
below given command:

Code: Select all

omscan -Aavfx


2. To pre-generate MIME for all users:

Code: Select all

omtidyallu -M


perform steps 3 and 4 mentioned above and see if search works.

Keep me updated if these helped.

Thanks,
Subir

asd_itops
Posts: 82
Joined: Tue Feb 06, 2007 12:33 pm

Postby asd_itops » Thu May 17, 2007 2:58 am

I can tell you that I have already done all these things... and that I run a nightlly omscan to fix items and have run several MIME pre-generations. I can also say that load on this box is between 1 and 2.25 on average. This is not due to high CPU usage... I am averaging 75%+ idle.

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Thu May 17, 2007 6:10 am

Hi!

I have updated the bug, please give us some time and do remind me if I do not reply. I will
get the updates for you, if possible, I'll try to make this bug publicly viewable so that you all
could keep a track of it yourself.

Thanks,
Subir

eyalm
Posts: 123
Joined: Mon Feb 27, 2006 12:15 am

Postby eyalm » Thu May 17, 2007 8:49 am

Subir,
here is what I've got:

swa.properties:
swa.soap.soapRequestTimeout=60
swa.platform.url=http://scalix.int.cardonhealthcare.com/api
swa.search.maxresults=100
swa.user.locale=en_US


SIS in installed on that same machine.

sis.properties:
index.max.queue.size=200
search.max.results=200
index.language=English


index.client.whitelist and search.client.whitelist have both the same values (IP of eth0 and 127.0.0.1)

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Thu May 17, 2007 9:57 am

Hi eyalm!

What is the value that you get next to "Total messages processed: " when you run the
command "sxmkindex -r 00:00:00"?

Thanks,
Subir

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Thu May 17, 2007 10:30 am

Hi eyalm!

We need to change the values of following:

Code: Select all

swa.search.maxresults=20000

in file swa.properties and

Code: Select all

index.max.queue.size=20000
search.max.results=20000

in file sis.properties. I have asked you to set it to 20000 assuming that the value you get
next to Total messages processed: " when you run the command "sxmkindex -r 00:00:00"
is less than 20000. Once you have edited both the files, restart scalix-tomcat service and
see if search in SWA works.

Thanks,
Subir

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Thu May 17, 2007 10:39 am

Hi!

I have created a new bug for the error, "[OM 16082] Directory is unavailable at this time.
Please retry later.", the bug filed is:
http://bugzilla.scalix.com/show_bug.cgi?id=15382

Thanks,
Subir

asd_itops
Posts: 82
Joined: Tue Feb 06, 2007 12:33 pm

Postby asd_itops » Thu May 17, 2007 12:35 pm

I noticed the new bug is marked closed as duplicate.... ummm... it isn't... it is still an issue.

eyalm
Posts: 123
Joined: Mon Feb 27, 2006 12:15 am

Postby eyalm » Sat May 19, 2007 8:01 pm

I ran sxmkindex -r 00:00:00, it started processing all users but then when it got to user 'kwille' it died.

I ran sxmkindex -r 00:00:00 kwille and it didnt process.

omshowlog -p1 shows:
SERIOUS ERROR Administration(Scalix Admin C) 05.19.07 18:58:51
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 18730
Procedure trace follows:
<- dr_ACISetDefaultContext
-> dr_ACIModContextFlags
<- dr_ACIModContextFlags
-> dr_ACICheckReadPerm
<- dr_ACICheckReadPerm
-> dr_ACIModContextFlags
<- dr_ACIModContextFlags
<- ul_getBySXUID
<- sis_create
-> sis_create
-> ul_getBySXUID
<- ul_getBySXUID
<- sis_create
-> sis_connect
<- sis_connect
-> sis_reflist


SERIOUS ERROR Administration(Scalix Admin C) 05.19.07 18:58:51
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xc6)[0xf7f99ee6]
/opt/scalix/lib/libom_er.so[0xf7f9a1e6]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0xf7f9a38f]
[0xffffe500]
/lib/tls/libc.so.6(__libc_free+0x8a)[0x79863a]
/opt/scalix/lib/libom_mdc.so(mdc_free+0x21)[0xf7f7ea91]
/opt/scalix/lib/libom_dstring.so(dstring_free+0x2b)[0xf7e14ffb]
/opt/scalix/lib/libom_sis.so(sis_reflist+0xd3)[0xf7f6b5a3]
sxmkindex[0x8049719]
sxmkindex[0x804a457]
sxmkindex[0x804ab2a]
/lib/tls/libc.so.6(__libc_start_main+0xd3)[0x74ade3]
sxmkindex[0x8049611]



I also updated swa.search.maxresults, index.max.queue.size, and search.max.results to = 10000.

My user has only 2621 messages.

Search still doesnt work.

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Mon May 21, 2007 1:37 am

Hi!

This is being handled in bug 15196 (http://bugzilla.scalix.com/show_bug.cgi?id=15196),
we are still investigating the issue.

We hope to resolve this soon.

Thanks,
Subir

eyalm
Posts: 123
Joined: Mon Feb 27, 2006 12:15 am

Postby eyalm » Tue May 29, 2007 11:53 am

Subir,
any updates on the search issue?
I tried to view bug # 12081 but I dont have access.

Thanks.

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Wed May 30, 2007 12:50 am

Hi!

As I said in my previous post this issue is being handled in bug 15196.
http://bugzilla.scalix.com/show_bug.cgi?id=15196

Thanks,
Subir

panama
Posts: 28
Joined: Fri May 11, 2007 12:40 pm

Postby panama » Tue Jun 05, 2007 12:16 pm

Hi,

Any updates on this issue?

I have Scalix 11.0.4 and I also unable to search from SWA.

Thanks.
-Panama


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