I have a client with a Scalix 10.0.1.6 server with Webmail and the Outlook connector.
When the user uses their Outlook client they can access their email and send etc but when they try and log in via the webmail they get an authetication error. "The username or password is incorrect. Note that passwords are case sensitive. Try Again"
The user is using the correct username to log in with. I have tried the same format with a different user and this different user can log in.
I have reset the password in the Scalix Administration Console. but still I get the same error.
Everybody else on the server can log in.
(Upgrading Scalix is not an option)
Can anybody point me in the direction to solve this? Or even solve it?
Where can I find the log files which will have specific logs on what is failling.