User database error occurred

[fersher]

This issue started off as a few corrupt emails which caused error messages of Failed tp display messages for folder INBOX and a error has occurred Contact your email-admin.
Now this has cascaded out of control. We have over 20 users experiencing these issue's. Im am now getting ommodu : [OM 8028] User database error occurred when trying to change
any aspects on the user. I am not able to delete the user or anything.

I have tried reinstalling the db running all the classic commands such as omscan and omcheck but I am now lost. Any help on this issue would be much appreciated. If you need log info let me know.

[Valerion]

Do a omshowlog -e and see if there's an indication of the issue there, perhaps. Almost sounds like your SYSTEM directory is getting corrupted. Do you have enough free disk space and (for ext2/ext3) enough free inodes?

[fersher]

Didnt think about the inode possibility. I will look into that now. Thanks

[fersher]

omshowlog has a ton of the following. Not sure if this is the issue.


[VISTA -19] Error -19 in db_vista.
-> mim_parse_address
<- mim_parse_address
-> mim_parse_address
<- mim_parse_address
-> mim_parse_address
<- mim_parse_address
-> mim_parse_address
<- mim_parse_address
-> mim_parse_address
<- mim_parse_address
-> dr_CheckGuidUnique
<- dr_CheckGuidUnique
<- /build/11.4.3/src/lib/ombase/vi/vi_delent.c:75[4,-19]
<- /build/11.4.3/src/lib/ombase/vi/vi_delent.c:99[4,-19]
<- /build/11.4.3/src/lib/ombase/dr/dr_modify.c:564[4,-19]
<- /build/11.4.3/src/lib/ombase/dr/dr_modify.c:687[4,-19]

[fersher]

Sorry to keep replying but as you can tell this is a desperate situation. Inodes look ok.

Filesystem Type Inodes IUsed IFree IUse% Mounted on

ext3 54M 5.3M 48M 10% /var/opt

[fersher]

We have enough free inodes and disk space so not sure but looks like a AD issue.