Unable to access SAC

Discuss the Scalix web client

Moderators: ScalixSupport, admin

mveerdon
Posts: 83
Joined: Sat Oct 04, 2008 4:29 am

Unable to access SAC

Postby mveerdon » Tue Jan 20, 2009 2:09 am

I'm not able to login into SAC, even with using the correct account/password.

The error I receive is;
Could Not Login
Could not fetch configuration information
Possible problem with administration server

How can solve this issue? I'm using Scalix 11.4

mveerdon
Posts: 83
Joined: Sat Oct 04, 2008 4:29 am

Postby mveerdon » Thu Jan 22, 2009 2:33 am

Can nobody help me? :cry:

Valerion
Scalix Star
Scalix Star
Posts: 2730
Joined: Thu Feb 26, 2004 7:40 am
Location: Johannesburg, South Africa
Contact:

Postby Valerion » Thu Jan 22, 2009 6:40 am

There is many threads about this, and most of them start with "Please send us more information". So please send us what you see in the logs, and what steps you have already tried. Just going on that it's hard to say what the issue can be.

mveerdon
Posts: 83
Joined: Sat Oct 04, 2008 4:29 am

Postby mveerdon » Thu Jan 22, 2009 1:48 pm

which log files must I provided?


Return to “Scalix Web Access”



Who is online

Users browsing this forum: No registered users and 3 guests