After Upgrade to 11.4.3 - Rules Wizzard not working any more

[stephan.klein]

Hi,

just upgraded to 11.4.3, everything works fine except the Rules Wizzard via SWA.

I can open the dialog, enter some parameters for the rule but saving the rule is impossible, I always get a

Code: Select all

[Mon Jan 12 12:18:57 2009] [error] [client 62.xxxxx] Premature end of script headers: ice.cgi, referer: https://webmail.xxxxx.de/Scalix/rw/xsess=7AC4257/prof=RW-GERMAN/cmd=loadframe.html


and I am logged out of the Rules Wizzard.

SELinux is not enabled on the system, neither there were any changes in the apache configuration compared to 11.4.2.

Could anyone give me a hint what changed in ice.cgi and how I can work around?

Regards
Stephan

[florian]

I just tried this (FF3.0/Mac) against my production account on a 11.4.3-GA server running on SLES10 and it works for me.

- does this happen to you with any browser? if not, what browser are you using?
- does this happen to you with any kind of rule (i used a subject-string-filter and a file-to-folder-action)? If not, please document all details of the rule where this fails for you.
- do the apache log files contain any errors? it may make sense to restart apache, should this not have happened during the upgrade?
- what OS platform is this on?

Tx,
Florian.

[stephan.klein]

Hi Florian,

thank you for your quick reply!

It happened using FF 3.05 on Windows; I just tried IE7 - here it works without any problem. The log excerpt above is generated by apache which was restarted after the upgrade. Server platform is Debian Etch.

Seems to be a problem related to FF?

Regards
Stephan

[florian]

Understanding the security implications, but can you possibly try with http instead of https? also, what format of the rules wizard URL have you used in your swa.properties?

I'm using FF 3.0.5, although on a Mac.... Note that as debian is an unsupported platform, we haven't done a whole lot of testing, so it may be some issue with the apache version and/or configuration.

Cheers,
Florian.

[stephan.klein]

Sorry, I have no possibility to switch to http instead of https, this would mean to reconfigure the firewall.

I use the standard URL,

Code: Select all

swa.settings.rulesWizardURL=/Scalix/rw


And finally - just preparing the move to OpenSuse in order to use a SBE licence

Regards
Stephan

[florian]

hi Stephan,

it seems something is wrong in context with debian; we have little ways to test this, so trying out on another platform is probably the right move.

If this is going to be your permanent installation, however, I would recommend using CentOS over OpenSuSE, the main reason for this is that CentOS is a much more stable (in terms of less-change) platform than OSS, which has new versions all the time and with Scalix we only support one of them for each Scalix version, i.e. the risk is there that Scalix software updates will have to be combined with OS updates, which is always a hassle.

This is also the reason why OpenSuSE is officially supported as a community platform only, where CentOS, same as Red Hat, is considered an enterprise platform.

Cheers,
Florian