SWA - can't send or reply..

mveerdon · Postby **mveerdon** » Thu Jan 08, 2009 2:52 am

I'm using SWA and Scalix connector.

When using Scalix connector/Outlook I don't have any issues with sending/replying mails, but when using SWA I can't send any new mail or reply on incoming mails.

I get an error after sending the mail.
"Due to a failure to establish a connection, the message colud not be sent. Please try again later. A copy of the message has been placed into your Draft folder."

Can somebody help?

billb3 · Postby **billb3** » Thu Jan 08, 2009 11:48 am

First, does it happen in both IE & Firefox? If yes, then it sounds like an SMTP issue to me, webmail probably can't contact the smtp port.

Find the line "swa.email.smtpServer=" in /var/opt/scalix/***/webmail/swa.properties

Then try telnetting to it from the host that is running tomcat/webmail...

mveerdon · Postby **mveerdon** » Thu Jan 08, 2009 12:06 pm

Billb3,
it is happening with IE and firefox.

In the props file is stated "server.domain.com".

That is the same FQDN name as the server on which the props file is installed, so I can't telnet to it..!?

billb3 · Postby **billb3** » Thu Jan 08, 2009 12:10 pm

You should be able to telnet to it...if you can't, I would check /var/opt/scalix/***/s/sys/smtpd.cfg

I actually have mine set to "localhost:587", but I am using the submission port.

mveerdon · Postby **mveerdon** » Thu Jan 08, 2009 12:12 pm

I have editted the file into:
# By default it binds to port 587
[SUBMIT]
LISTEN=localhost:587
# Reject all anonymous connections
ANONYMOUS Log_Reject ALL

Do I need to reboot the service?

billb3 · Postby **billb3** » Thu Jan 08, 2009 12:18 pm

mveerdon wrote:I have editted the file into:
# By default it binds to port 587
[SUBMIT]
LISTEN=localhost:587
# Reject all anonymous connections
ANONYMOUS Log_Reject ALL

Do I need to reboot the service?

Yes, and make sure you adjust your webmail smtp settings and restart that too...

mveerdon · Postby **mveerdon** » Thu Jan 08, 2009 12:51 pm

can you help me how to restart all related services?

billb3 · Postby **billb3** » Thu Jan 08, 2009 1:04 pm

You can do omshut then omrc to restart everything. For specific services, I usually use SAC...

mveerdon · Postby **mveerdon** » Thu Jan 08, 2009 2:09 pm

after omshut and omrc commands I still get the same error

mveerdon · Postby **mveerdon** » Fri Jan 09, 2009 5:55 am

Has anyone else an idea what the solution could be?

schmoe90 · Postby **schmoe90** » Fri Jan 09, 2009 12:47 pm

On the SWA server, can you telnet localhost 587 and get a response?

mveerdon · Postby **mveerdon** » Fri Jan 09, 2009 12:51 pm

no

[root@? sysconfig]# telnet localhost 587
Trying 127.0.0.1...
telnet: connect to address 127.0.0.1: Connection refused
telnet: Unable to connect to remote host: Connection refused
[root@? sysconfig]#

schmoe90 · Postby **schmoe90** » Fri Jan 09, 2009 5:14 pm

Well, that's your problem. Now, what about FQDN on port 587?

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SWA - can't send or reply..

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