refreshFolderList/checkAllFolders

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acqant
Posts: 23
Joined: Tue Jan 24, 2006 10:07 pm

refreshFolderList/checkAllFolders

Postby acqant » Tue Jan 24, 2006 10:15 pm

I have a few message filters that move mail to a folder. How can I get SWA to change the unread count in the folder. It only does this for Inbox

Example:

Inbox ( 5 )
FolderA
FolderB
10 email could have been delivered in the last 10 seconds and moved to FolderA and B but the new email count never shows up for those folders.

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Wed Jan 25, 2006 6:42 pm

Hi acqant,

But when you click on the folder it indicates new messages, right? This is a known issue for us. It will be fixed someday, I just don't know when. Sorry.

Best wishes,
Don

acqant
Posts: 23
Joined: Tue Jan 24, 2006 10:07 pm

Postby acqant » Thu Jan 26, 2006 4:09 pm

That's correct. Seems to be server based filters since thunderbird does the same thing. Unless you click on the folder you can't tell if new mail has arrived and where. Well, you can tell something new has arrived via audible alerts then you have to go find it.


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