Blackberries Stop Working
Posted: Thu Dec 02, 2010 11:31 am
Hi,
Don't know if anyone can help. Am a bit of a nOOb so please be gentle. I set up our BES and followed the instructions on the Sticky Thread and everything has been working fine for a while.
For some reason though over the last few weeks intermittently the Blackberries seem to suddenly stop getting mails and I end up having to reboot the server. Maybe an hour or two later the mails start to come through.
Should it take a couple of hours after a reboot for our BES to start to communicate with the RIM's Servers and then our Devices?
Not really got a clue about this so any help would be appreciated cos my CEO is starting to get annoyed that his Blackberry keeps stopping.
Regards
Willie
Don't know if anyone can help. Am a bit of a nOOb so please be gentle. I set up our BES and followed the instructions on the Sticky Thread and everything has been working fine for a while.
For some reason though over the last few weeks intermittently the Blackberries seem to suddenly stop getting mails and I end up having to reboot the server. Maybe an hour or two later the mails start to come through.
Should it take a couple of hours after a reboot for our BES to start to communicate with the RIM's Servers and then our Devices?
Not really got a clue about this so any help would be appreciated cos my CEO is starting to get annoyed that his Blackberry keeps stopping.
Regards
Willie