Do you have examples of the ´bad´ contact entries that need to be re-entered?
We have a couple of users whose phones work fine for other accounts but not for their own account. Testing your solutions so far:
just stopping their session
removing everything from imap-cache
- no difference
stopping all their sessions
removing everything from imap-cache
restarting scalix-tomcat
- tba
next will be to omscan
remove everything from imap-cache
restart scalix-tomcat
- tba