ActiveSync and iPhone
Posted: Tue May 04, 2010 4:21 pm
We have a customer using ActiveSync with his iPhone with OS version 3.1.3. Initially things worked for him, however, recently his calendar has stopped syncing.
The information found in the logs shows the following:
Upon reading these forums I notice others are experiencing identical issues. I have tried some of the suggested work arounds however none of them have any effect.
I urgently need a solution. Advice please.
The information found in the logs shows the following:
Code: Select all
010-05-05 07:47:24,250 FATAL [WirelessServlet.doPost:127] SERVLET - deviceId: Appl86931XL83NR, user: ****** - Uncaught and unhandled exception was reported by the server:
java.lang.NullPointerException
at com.scalix.message.formatter.MeetingRequestFormatter.formatMessage(MeetingRequestFormatter.java:56)
at com.scalix.wireless.controller.command.SyncCommand.outputEmailMessage(SyncCommand.java:480)
at com.scalix.wireless.controller.command.SyncCommand.createWirelessOutputFormat(SyncCommand.java:318)
at com.scalix.wireless.controller.command.SyncCommand.doSync(SyncCommand.java:225)
at com.scalix.wireless.controller.command.SyncCommand.execute(SyncCommand.java:155)
at com.scalix.wireless.handlers.WirelessRequestImpl.execute(WirelessRequestImpl.java:176)
at com.scalix.wireless.HttpRequestHandler.handleRequest(HttpRequestHandler.java:138)
at com.scalix.wireless.WirelessServlet.doPost(WirelessServlet.java:113)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.springframework.web.servlet.mvc.ServletWrappingController.handleRequestInternal(ServletWrappingController.java:158)
at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153)
at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:48)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:875)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:511)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.springframework.web.filter.AbstractRequestLoggingFilter.doFilterInternal(AbstractRequestLoggingFilter.java:156)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:703)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:895)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Unknown Source)
Upon reading these forums I notice others are experiencing identical issues. I have tried some of the suggested work arounds however none of them have any effect.
I urgently need a solution. Advice please.