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ActiveSync with Palm phones

Posted: Fri Jul 24, 2009 12:07 pm
by tsanchez88
I have a Trial version of Scalix ActiveSync setup on a secondary server. I can sucessfully test the ActiveSync option using a Windows Mobile phone and all Emai/Contacts/Calender items sync correctly.

I can not get this working on our Palm 755p phones. The phones are setup using the IP address of the ActiveSync server using port 80 (I do not have a SSL Cert on this test server). I can see traffic going across the firewall but they seem to simply timeout. I get the following error on the PALM with Versamail:

AirSAMStateMachine.c
1913 3

scalix-wireless-activity.log
2009-07-24 10:43:26,645 INFO [LoggingMultiThreadedHttpConnectionManager.getConnectionWithTimeout:61] CONFIG - max total: 50, max per host: 50, total in use: 3 - getting connection for host http://scalix03.datapak.local:8080 (3 in use for host)
2009-07-24 10:43:26,685 INFO [WirelessServlet.doOptions:161] SERVLET - - HTTP post Request received: /wireless

Does anyone know of any changes to fix this or is it currently imcompatible. I was also looking for another ActiveSync compatible client that I might be able to load on the Palm if possible, assuming this is all an issue with Versamail.

Re: ActiveSync with Palm phones

Posted: Sat Jul 25, 2009 3:30 pm
by florian
We haven't actively tested Versamail given it's dropped market share.

You may want to set logging to DEBUG or TRACE level (for both wireless and wireless-activity), as you may see more of what the phone is trying to do when connecting.

if you're commercial customer and have a support entitlement, you may as well open a support ticket with Scalix Technical Support.

Cheers,
Florian.