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Public Folder unread message count is incorrect.

Posted: Tue Oct 23, 2007 6:11 pm
by kanderson
If we allow email to be directly delivered to a public folder, the public folder will not be updated to reflect new messages unless the user explicitly selects that folder.

For important inbound messages, this means the user is often unaware that they have recieved new messages.

I searched bugzilla, but I didn't see anything. However I did hit a few restricted access bugs.

Is anyone aware of an open bug for this? I know it's been discussed on the forums historically.

Client is using 11.2 with no cache against a 11.2 server.

Kev.

Re: Public Folder unread message count is incorrect.

Posted: Tue Aug 03, 2010 3:53 am
by rudi
Hello,
are there any updates on the issue? This problem still consists in version 11.4.6.

Re: Public Folder unread message count is incorrect.

Posted: Tue Aug 03, 2010 12:29 pm
by kanderson
As I understand it, this is intentional behavior (If I remember the ticket/question correctly).

Scalix will not access the public folders until they are explicitly chosen. This decision was made for performance reasons.

Kev.