Public Folder unread message count is incorrect.

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kanderson

Public Folder unread message count is incorrect.

Postby kanderson » Tue Oct 23, 2007 6:11 pm

If we allow email to be directly delivered to a public folder, the public folder will not be updated to reflect new messages unless the user explicitly selects that folder.

For important inbound messages, this means the user is often unaware that they have recieved new messages.

I searched bugzilla, but I didn't see anything. However I did hit a few restricted access bugs.

Is anyone aware of an open bug for this? I know it's been discussed on the forums historically.

Client is using 11.2 with no cache against a 11.2 server.

Kev.

rudi
Posts: 289
Joined: Mon Nov 22, 2004 6:53 am

Re: Public Folder unread message count is incorrect.

Postby rudi » Tue Aug 03, 2010 3:53 am

Hello,
are there any updates on the issue? This problem still consists in version 11.4.6.

kanderson

Re: Public Folder unread message count is incorrect.

Postby kanderson » Tue Aug 03, 2010 12:29 pm

As I understand it, this is intentional behavior (If I remember the ticket/question correctly).

Scalix will not access the public folders until they are explicitly chosen. This decision was made for performance reasons.

Kev.


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