How do I RESOLVE Outlook 2003 crashing issue?

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joako
Posts: 308
Joined: Tue May 08, 2007 10:45 pm

How do I RESOLVE Outlook 2003 crashing issue?

Postby joako » Tue Jun 22, 2010 1:34 am

Outlook 2003 crashing on 1 PC. Crashing I mean there is a message "Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience" about approx 30 seconds after Outlook is opened.. I searched in the "knowledgebase" but there is 0 results for keywords such as crashing, outlook, connector or anything relevant.

PC running Windows XP. There are no addins installed into Outlook besides Scalix.

Already removed Outlook, Scalix, rebooted PC, installed outlook & scalix again and installed outlook 2003 SP3. Issue persists. Deleted IMAP cache of user on server.

can not locate files scalixmail.csv and/or scalixmail_crashtail.csv on the pc at all.

If I disable the smartcache the crashing stops, but it is very slow to use Scalix this way. When I delete the profile it works ok until it alerts that to exit outlook & restart to use smartcache. If you leave outlook open it continues to work, but after you exit and start over it starts to crash.
Last edited by joako on Tue Jun 22, 2010 2:27 am, edited 1 time in total.
<Signature deleted... Florian>

joako
Posts: 308
Joined: Tue May 08, 2007 10:45 pm

Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby joako » Tue Jun 22, 2010 2:02 am

Found logs:

" 3769 01:54:46.734",,,,,,,,,,,,,,,,,," >GetCacheMgr >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>"
" 3770 01:54:46.734",,,,,,,,,,,,,,,,,," <GetCacheMgr >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>[0 ms]"
" 3771 01:54:46.734",,,,,,,,,,,,,,,,,," ****** LUAL_ADDNOTIF ******"
" 3772 01:54:46.890",,,,,,,,,,,,,,,,,," "
" 3773 01:54:46.890",,,,,,,,,,,,,,,,,," ##########################################################################"
" 3774 01:54:46.890",,,,,,,,,,,,,,,,,," Notif registrations for session Interactive MS Session, Principal(, )"
" 3775 01:54:46.890",,,,,,,,,,,,,,,,,," ##########################################################################"
" 3776 01:54:46.890",,,,,,,,,,,,,,,,,," 1. NotifRef: 2 DRef: L0000000000000005(L0000000000000005) Events: 128"
" 3777 01:54:46.890",,,,,,,,,,,,,,,,,," 2. NotifRef: 1 DRef: USER_FOLDER(USER_FOLDER) Events: 16128"
" 3778 01:54:46.890",,,,,,,,,,,,,,,,,," "
" 3779 01:54:46.890",,,,,,,,,,,,,,,,,," "
" 3780 01:54:46.890",,,,,,,,,,,,,,,,,," "
" 3781 01:54:46.906",,,,,,,,,,,,,,,,,," <CMAPIFolder::SetSearchCriteriaInternal(S_OK)[422 ms][80% svr+net][MODITM MODITM MODITM INCFIL ADDNOTIF]"
" 3782 01:54:46.906",,,,,,,,,,,,,,,,,," <<<<<<<< STARTED the reminders service"
" 3783 01:54:46.906",,,,,,,,,,,,,,,,," This is the main WRAPPER shutdown cue given by Outlook"
" 3784 01:54:46.906",,,,,,,,,,,,,,,,,," A<CMAPIFolder::GetContentsTable(S_OK)[425 ms][80% svr+net][MODITM MODITM MODITM INCFIL ADDNOTIF]"
" 3785 01:54:46.906",,,,,,,,,,,,,,,,," ************************************************************************************************"
" 3786 01:54:46.906",,,,,,,,,,,,,,,,," ************************************************************************************************"
" 3787 01:54:46.906",,,,,,,,,,,,,,,,,," A>CMAPITable::SetColumns[04889ED8, NORMAL table for Reminders, 04870858]"
" 3788 01:54:46.906",,,,,,,,,,,,,,,,," "
" 3789 01:54:46.906",,,,,,,,,,,,,,,,,," 0 PR_INSTANCE_KEY"
" 3790 01:54:46.906",,,,,,,,,,,,,,,,,," 1 PR_ENTRYID"
" 3791 01:54:46.906",,,,,,,,,,,,,,,,,," 2 PR_SUBJECT_W"
" 3792 01:54:46.906",,,,,,,,,,,,,,,,,," 3 PR_MESSAGE_CLASS_W"
" 3793 01:54:46.906",,,,,,,,,,,,,,,,,," 4 PR_CONVERSATION_TOPIC_W"
" 3794 01:54:46.906",,,,,,,,,,,,,,,,,," 5 PR_LONGTERM_ENTRYID_FROM_TABLE/<OMSP> PR_TR_ORIGINAL_PROFILE_VERSION"
" 3795 01:54:46.906",,,,,,,,,,,,,,,,,," 6 Named (0x8066/001f)"
" 3796 01:54:46.906",,,,,,,,,,,,,,,,,," 7 Named (0x800a/000b)"
" 3797 01:54:46.906",,,,,,,,,,,,,,,,,," 8 Named (0x8010/0040)"
" 3798 01:54:46.906",,,,,,,,,,,,,,,,,," 9 Named (0x8077/0003)"
" 3799 01:54:46.906",,,,,,,,,,,,,,,,,," 10 Named (0x800f/0040)"
" 3800 01:54:46.906",,,,,,,,,,,,,,,,,," 11 Named (0x807b/0102)"
" 3801 01:54:46.906",,,,,,,,,,,,,,,,,," 12 Named (0x816d/000b)"
" 3802 01:54:46.906",,,,,,,,,,,,,,,,,," 13 Named (0x8091/000b)"
" 3803 01:54:46.906",,,,,,,,,,,,,,,,,," 14 Named (0x816f/001f)"
" 3804 01:54:46.906",,,,,,,,,,,,,,,,,," 15 Named (0x806b/0102)"
" 3805 01:54:46.906",,,,,,,,,,,,,,,,,," 16 Named (0x800d/001f)"
" 3806 01:54:46.906",,,,,,,,,,,,,,,,,," 17 Named (0x8163/000b)"
" 3807 01:54:46.906",,,,,,,,,,,,,,,,,," 18 Named (0x805b/0003)"
" 3808 01:54:46.906",,,,,,,,,,,,,,,,,," 19 Named (0x805a/001f)"
" 3809 01:54:46.906",,,,,,,,,,,,,,,,,," 20 Named (0x8059/001f)"
" 3810 01:54:46.906",,,,,,,,,,,,,,,,,," 21 Named (0x807a/000b)"
" 3811 01:54:46.906",,,,,,,,,,,,,,,,,," 22 Named (0x8058/001f)"
" 3812 01:54:46.906",,,,,,,,,,,,,,,,,," 23 Named (0x8057/001f)"
" 3813 01:54:46.906",,,,,,,,,,,,,,,,,," 24 Named (0x805f/000b)"
" 3814 01:54:46.906",,,,,,,,,,,,,,,,,," 25 Named (0x8165/001f)"
" 3815 01:54:46.906",,,,,,,,,,,,,,,,," Destruct ~CWrappedMsgStore[ 400A928 (SupObj: F144C8; Wraps:dfjk45j3ete 04879F80, PUBLIC, PRINCIPAL: ,)]"
" 3816 01:54:46.906",,,,,,,,,,,,,,,,,," A<CMAPITable::SetColumns[1 ms]"
" 3817 01:54:46.906",,,,,,,,,,,,,,,,," "
" 3818 01:54:46.906",,,,,,,,,,,,,,,,,," A>CMAPITable::SortTable[04889ED8, NORMAL table for Reminders, 04870858]"
" 3819 01:54:46.906",,,,,,,,,,,,,,,,," Releasing wrapped store..."
" 3820 01:54:46.906",,,,,,,,,,,,,,,,,," SSortOrderSet: cSorts=1, cCategories=0, cExpanded=0"
" 3821 01:54:46.906",,,,,,,,,,,,,,,,,," TABLE_SORT_ASCEND Named (0x800f/0040)"
" 3822 01:54:46.906",,,,,,,,,,,,,,,,,," A<CMAPITable::SortTable[0 ms]"
" 3823 01:54:46.906",,,,,,,,,,,,,,,,," CMsgStore::Release[dfjk45j3ete 04879F80, PUBLIC, PRINCIPAL: ,] All Wrappers have now released this store -> so destruct it"
" 3824 01:54:46.906",,,,,,,,,,,,,,,,,," A>CMAPITable::SeekRow[04889ED8, NORMAL table for Reminders, 04870858]"
" 3825 01:54:46.906",,,,,,,,,,,,,,,,," "
" 3826 01:54:46.906",,,,,,,,,,,,,,,,,," Moving 0 row(s) from BOOKMARK_BEGINNING"
" 3827 01:54:46.906",,,,,,,,,,,,,,,,," "
" 3828 01:54:46.906",,,,,,,,,,,,,,,,,," A<CMAPITable::SeekRow[0 ms]"
" 3829 01:54:46.906",,,,,,,,,,,,,,,,," "
" 3830 01:54:46.906",,,,,,,,,,,,,,,,,," A>CMAPITable::Advise[04889ED8, NORMAL table for Reminders, 04870858]"
" 3831 01:54:46.906",,,,,,,,,,,,,,,,," >>>>>>>>>>>>>> CMsgStore::Release[dfjk45j3ete 04879F80, PUBLIC, PRINCIPAL: ,] calling EmptyOpenEntryMap()"
" 3832 01:54:46.906",,,,,,,,,,,,,,,,," >CMsgStore::EmptyOpenEntryMap[dfjk45j3ete 04879F80, PUBLIC, PRINCIPAL: ,]"
" 3833 01:54:46.906",,,,,,,,,,,,,,,,,," Event Mask: |fnevTableModified|"
" 3834 01:54:46.906",,,,,,,,,,,,,,,,," >CMAPIFolder::~CMAPIFolder[IPM_ROOT, 048833A0]"
" 3835 01:54:46.906",,,,,,,,,,,,,,,,," >CMsgStore::RemoveFromOpenEntryMap[dfjk45j3ete 04879F80, PUBLIC, PRINCIPAL: ,]"
" 3836 01:54:46.906",,,,,,,,,,,,,,,,," <CMsgStore::RemoveFromOpenEntryMap[0 ms]"
" 3837 01:54:46.906",,,,,,,,,,,,,,,,," <CMAPIFolder::~CMAPIFolder[0 ms]"
" 3838 01:54:46.906",,,,,,,,,,,,,,,,," <CMsgStore::EmptyOpenEntryMap[0 ms]"
" 3839 01:54:46.906",,,,,,,,,,,,,,,,,," A<CMAPITable::Advise[0 ms]"
" 3840 01:54:46.906",,,,,,,,,,,,,,,,," <<<<<<<<<<<<<< CMsgStore::Release[dfjk45j3ete 04879F80, PUBLIC, PRINCIPAL: ,] calling EmptyOpenEntryMap()"
" 3841 01:54:46.906",,,,,,,,,,,,,,,,,," A>CMAPITable::SeekRow[04889ED8, NORMAL table for Reminders, 04870858]"
" 3842 01:54:46.906",,,,,,,,,,,,,,,,," "
" 3843 01:54:46.906",,,,,,,,,,,,,,,,,," Moving 0 row(s) from BOOKMARK_BEGINNING"
" 3844 01:54:46.906",,,,,,,,,,,,,,,,," "
" 3845 01:54:46.906",,,,,,,,,,,,,,,,,," A<CMAPITable::SeekRow[0 ms]"
" 3846 01:54:46.906",,,,,,,,,,,,,,,,," "
" 3847 01:54:46.906",,,,,,,,,,,,,,,,,," A>CMAPITable::QueryRows[04889ED8, NORMAL table for Reminders, 04870858]"
" 3848 01:54:46.906",,,,,,,,,,,,,,,,," >>>>>>>>>>>>>> CMsgStore::Release calling CleanupAndShutdown()"
" 3849 01:54:46.906",,,,,,,,,,,,,,,,," >CMsgStore::CleanupAndShutdown[dfjk45j3ete 04879F80, PUBLIC, PRINCIPAL: ,]"
" 3850 01:54:46.906",,,,,,,,,,,,,,,,,," Querying 10 row(s)"
" 3851 01:54:46.906",,,,,,,,,,,,,,,,,," A<CMAPITable::QueryRows[0 ms]"
" 3852 01:54:46.906",,,,,,,,,,,,,,,,," ****** RUAL_DELNOTIF ******"
" 3853 01:54:46.937",,,,,,,,,,,,,,,,," "
" 3854 01:54:46.937",,,,,,,,,,,,,,,,," ********Global CMsgStore********"
" 3855 01:54:46.937",,,,,,,,,,,,,,,,," - dfjk45j3ete 01B4DB28, PERSONAL, PRINCIPAL: ,"
" 3856 01:54:46.937",,,,,,,,,,,,,,,,," "
" 3857 01:54:46.937",,,,,,,,,,,,,,,,," <CMsgStore::CleanupAndShutdown[36 ms][96% svr+net][28 bytes sent][34 bytes rcvd][DELNOTIF]"
" 3858 01:54:46.937",,,,,,,,,,,,,,,,," <<<<<<<<<<<<<< CMsgStore::Release finished CleanupAndShutdown()"
" 3859 01:54:46.937",,,,,,,,,,,,,,,,," >CMsgStore::~CMsgStore[dfjk45j3ete 04879F80, PUBLIC, PRINCIPAL: ,]"
" 3860 01:54:46.937",,,,,,,,,,,,,,,,," >StateChangeMgr::Destroy"
" 3861 01:54:46.937",,,,,,,,,,,,,,,,," >StateChangeMgr::StopWorkerThread"
" 3862 01:54:46.937",,,,,,,,,,,,,,,,," Waiting for SCMWT to stop"
" 3863 01:54:46.937",,,,,,,,,,,,,,,,,,,,,,"22 OUTLOOK 03E8:0FC8"
" 3864 01:54:46.937",,,,,,,,,,,,,,,,,,,,,," SC_MGR WORKER SHUTTING DOWN "
" 3865 01:54:46.937",,,,,,,,,,,,,,,,,,,,,," SCM worker thread terminated"
" 3866 01:54:46.937",,,,,,,,,,,,,,,,," StateChangeMgr worker thread STOPPED"
" 3867 01:54:46.937",,,,,,,,,,,,,,,,," <StateChangeMgr::StopWorkerThread[1 ms]"
" 3868 01:54:46.937",,,,,,,,,,,,,,,,," <StateChangeMgr::Destroy[1 ms]"
" 3869 01:54:46.937",,,,,,,,,,,,,,,,," <CMsgStore::~CMsgStore[1 ms]"
" 3870 01:54:46.937",,,,,,,,,,,,,,,,," Refcount on wrapped store is now 0"
" 3871 01:54:46.937",,,,,,,,,,,,,,,,," **************************"
" 3872 01:54:46.937",,,,,,,,,,,,,,,,," *Wrapped store destructed*"
" 3873 01:54:46.937",,,,,,,,,,,,,,,,," **************************"
" 3874 01:54:46.937",,,,,,,,,,,,,,,,," "
" 3875 01:54:46.937",,,,,,,,,,,,,,,,," "
" 3876 01:54:46.937",,,,,,,,,,,,,,,,," "
" 3877 01:54:46.937",,,,,,,,,,,,,,,,," >>>>>>> CWrappedMsgStore destructing - releasing Support Object F144C8"
" 3878 01:54:46.984",,,,,,,,,,,,,,,,," Emptying GOM, Notifs, Dirs"
" 3879 01:54:46.984",,,,,,,,,,,,,,,,," >OMSessionStatic::OMTerminate[PublicFolders MS Session]"
" 3880 01:54:46.984",,,,,,,,,,,,,,,,," <OMSessionStatic::OMTerminate[0 ms]"
" 3881 01:54:46.984",,,,,,,,,,,,,,,,," Releasing StateChangeManager for 028e5ee0 'PublicFolders MS Session'"
" 3882 01:54:46.984",,,,,,,,,,,,,,,,," >StateChangeMgr::DeRegisterStateChangeInterestedParty"
" 3883 01:54:46.984",,,,,,,,,,,,,,,,," >StateChangeMgr::WakeWorkerThread"
" 3884 01:54:46.984",,,,,,,,,,,,,,,,," Waiting for SCMWT to process request"
" 3885 01:54:46.984",,,,,,,,,,,,,,,,,,," SC_MGR Got SCM command "
" 3886 01:54:46.984",,,,,,,,,,,,,,,,,,," SC_MGR SCM_DEREGISTER "
" 3887 01:54:46.984",,,,,,,,,,,,,,,,,,," UNAdvised for connection point, m_dwCacheMgrStateChangeEventCookie: 4"
" 3888 01:54:46.984",,,,,,,,,,,,,,,,," StateChangeMgr worker thread processed request"
" 3889 01:54:46.984",,,,,,,,,,,,,,,,," <StateChangeMgr::WakeWorkerThread[1 ms]"
" 3890 01:54:46.984",,,,,,,,,,,,,,,,," <StateChangeMgr::DeRegisterStateChangeInterestedParty[2 ms]"
" 3891 01:54:46.984",,,,,,,,,,,,,,,,," >StateChangeMgr::Destroy"
" 3892 01:54:46.984",,,,,,,,,,,,,,,,," >StateChangeMgr::StopWorkerThread"
" 3893 01:54:46.984",,,,,,,,,,,,,,,,," Waiting for SCMWT to stop"
" 3894 01:54:46.984",,,,,,,,,,,,,,,,,,," SC_MGR WORKER SHUTTING DOWN "
" 3895 01:54:46.984",,,,,,,,,,,,,,,,,,," SCM worker thread terminated"
" 3896 01:54:46.984",,,,,,,,,,,,,,,,," StateChangeMgr worker thread STOPPED"
" 3897 01:54:46.984",,,,,,,,,,,,,,,,," <StateChangeMgr::StopWorkerThread[0 ms]"
" 3898 01:54:46.984",,,,,,,,,,,,,,,,," <StateChangeMgr::Destroy[0 ms]"
" 3899 01:54:46.984",,,,,,,,,,,,,,,,," "
" 3900 01:54:46.984",,,,,,,,,,,,,,,,," ********Global CMSLogons********"
" 3901 01:54:46.984",,,,,,,,,,,,,,,,," - 01B49D68 pairs with CMsgStore 01B4DB28"
" 3902 01:54:46.984",,,,,,,,,,,,,,,,," "
" 3903 01:54:46.984",,,,,,,,,,,,,,,,," "
" 3904 01:54:46.984",,,,,,,,,,,,,,,,," Destruct ~CWrappedMSLogon[ 2977380 (Wraps:29189EC PRINCIPAL: Quismet Fernandez-Sanchez /sclx/cn=Quismet\ \(Kissy\),sclx.netjdn.com)]"
" 3905 01:54:46.984",,,,,,,,,,,,,,,,," "
" 3906 01:54:46.984",,,,,,,,,,,,,,,,," "
" 3907 01:54:46.984",,,,,,,,,,,,,,,,," ********Global CMSLogons********"
" 3908 01:54:46.984",,,,,,,,,,,,,,,,," - 01B49D68 pairs with CMsgStore 01B4DB28"
" 3909 01:54:46.984",,,,,,,,,,,,,,,,," "
" 3910 01:54:46.984",,,,,,,,,,,,,,,,," >CMSLogon::~CMSLogon[29189EC PRINCIPAL: Quismet Fernandez-Sanchez /sclx/cn=Quismet\ \(Kissy\),sclx.netjdn.com]"
" 3911 01:54:46.984",,,,,,,,,,,,,,,,," <CMSLogon::~CMSLogon[0 ms]"
" 3912 01:54:46.984",,,,,,,,,,,,,,,,," <<<<<<< SuppObj ref count after release is 0"
" 3913 01:54:46.984",,,,,,,,,,,,,,,,," "
" 3914 01:54:46.984",,,,,,,,,,,,,,,,," ********* SuppObj F144C8 IS DEFUNCT AND MUST NOT BE USED AGAIN **************"
" 3915 01:54:46.984",,,,,,,,,,,,,,,,," "
" 3916 01:54:46.984",,,,,,,,,,,,,,,,," "
" 3917 01:54:46.984",,,,,,,,,,,,,,,,," WRAPPER DESTRUCTION COMPLETE!"
" 3918 01:54:46.984",,,,,,,,,,,,,,,,," "
" 3919 01:54:46.984",,,,,,,,,,,,,,,,," "
" 3920 01:54:46.984",,,,,,,,,,,,,,,,," "
" 3921 01:54:46.984",,,,,,,,,,,,,,,,," "
" 3922 01:54:46.984",,,,,,,,,,,,,,,,," A>CMAPITable::SeekRow[04870790, NORMAL table for Inbox, 028D7AB8]"
" 3923 01:54:46.984",,,,,,,,,,,,,,,,," Moving 0 row(s) from BOOKMARK_BEGINNING"
" 3924 01:54:46.984",,,,,,,,,,,,,,,,," A<CMAPITable::SeekRow[0 ms]"
" 3925 01:54:46.984",,,,,,,,,,,,,,,,," A>CMAPITable::QueryRows[04870790, NORMAL table for Inbox, 028D7AB8]"
" 3926 01:54:46.984",,,,,,,,,,,,,,,,," Querying 2147483647 row(s)"
" 3927 01:54:46.984",,,,,,,,,,,,,,,,," A<CMAPITable::QueryRows[0 ms]"
" 3928 01:54:46.984",,,,,,,,,,,,,,,,," A>CMAPITable::QueryRows[04870790, NORMAL table for Inbox, 028D7AB8]"
" 3929 01:54:46.984",,,,,,,,,,,,,,,,," Querying 2147483647 row(s)"
" 3930 01:54:46.984",,,,,,,,,,,,,,,,," A<CMAPITable::QueryRows[0 ms]"
" 3931 01:54:47.984",,,,,,,,,,,,,,," "
" 3932 01:54:47.984",,,,,,,,,,,,,,," -----------------------------------------GetRemoteChanges_GetActionFile"
" 3933 01:54:47.984",,,,,,,,,,,,,,," 0% done (0 of 69 bytes). 0s remain"
" 3934 01:54:47.984",,,,,,,,,,,,,,," 84% done (58 of 69 bytes). 0s remain"
" 3935 01:54:47.984",,,,,,,,,,,,,,," 100% done (69 of 69 bytes). 0s remain"
" 3936 01:54:47.984",,,,,,,,,,,,,,," "
" 3937 01:54:47.984",,,,,,,,,,,,,,," -----------------------------------------GetRemoteChanges_GetDataFile"
" 3938 01:54:47.984",,,,,,,,,,,,,,," "
" 3939 01:54:47.984",,,,,,,,,,,,,,," -----------------------------------------PutRemoteChangesToLocal_DoPUTSYNC"
" 3940 01:54:47.984",,,,,,,,,,,,,,," ****** LUAL_PUTSYNC ******"
" 3941 01:54:48.000",,,,,,,,,,,,,,," "
" 3942 01:54:48.000",,,,,,,,,,,,,,," -----------------------------------------LogConflicts"
" 3943 01:54:48.000",,,,,,,,,,,,,,," "
" 3944 01:54:48.000",,,,,,,,,,,,,,," -----------------------------------------UpdateSyncTimes"
" 3945 01:54:48.015",,,,,,,,,,,,,,," "
" 3946 01:54:48.015",,,,,,,,,,,,,,," -----------------------------------------Cleanup"
" 3947 01:54:48.015",,,,,,,,,,,,,,," ****** RUAL_CFGSYNC ******"
" 3948 01:54:48.046",,,,,,,,,,,,,,," ----------------------------------------------------------------------------------------------------"
" 3949 01:54:48.046",,,,,,,,,,,,,,," ------------SYNCHRONISATION COMPLETE"
" 3950 01:54:48.046",,,,,,,,,,,,,,," ----------------------------------------------------------------------------------------------------"
" 3951 01:54:48.046",,,,,,,,,,,,,,," "
" 3952 01:54:48.046",,,,,,,,,,,,,,," "
" 3953 01:54:48.046",,,,,,,,,,,,,,," "
" 3954 01:54:48.046",,,,,,,,,,,,,,," Sync successful"
" 3955 01:54:48.046",,,,,,,,,,,," >SyncManager::QueueSyncRequest"
" 3956 01:54:48.046",,,,,,,,,,,," Added to queue: 'FullSync: Phase1(All other folders)'"
" 3957 01:54:48.046",,,,,,,,,,,," Num tasks now on queue: 1"
" 3958 01:54:48.046",,,,,,,,,,,,,,," "
" 3959 01:54:48.046",,,,,,,,,,,," <SyncManager::QueueSyncRequest[0 ms]"
" 3960 01:54:48.046",,,,,,,,,,,,,,," "
" 3961 01:54:48.046",,,,,,,,,,,,,,," >SyncManager::DequeueSyncRequest"
" 3962 01:54:48.046",,,,,,,,,,,,,,," <SyncManager::DequeueSyncRequest[0 ms]"
" 3963 01:54:48.046",,,,,,,,,,,,,,," CacheMgr balloon: Synchronizing"
" 3964 01:54:48.062",,,,,,,,,,,,,,," Removed from SyncMgr Queue: FullSync: Phase1(All other folders)"
" 3965 01:54:48.062",,,,,,,,,,,,,,," CacheMgr balloon: FullSync: Phase1(All other folders)"
" 3966 01:54:48.062",,,,,,,,,,,,,,," "
" 3967 01:54:48.062",,,,,,,,,,,,,,," ----------------------------------------------------------------------------------------------------"
" 3968 01:54:48.062",,,,,,,,,,,,,,," --------------SYNCHRONISATION STARTING"
" 3969 01:54:48.062",,,,,,,,,,,,,,," ----------------------------------------------------------------------------------------------------"
" 3970 01:54:48.062",,,,,,,,,,,,,,," "
" 3971 01:54:48.062",,,,,,,,,,,,,,," -----------------------------------------Initialize_OpenLocalBG"
" 3972 01:54:48.062",,,,,,,,,,,,,,," "
" 3973 01:54:48.062",,,,,,,,,,,,,,," -----------------------------------------Initialize_OpenRemoteBG"
" 3974 01:54:48.062",,,,,,,,,,,,,,," "
" 3975 01:54:48.062",,,,,,,,,,,,,,," -----------------------------------------GetLocalChangedItems_PutCRF"
" 3976 01:54:48.078",,,,,,,,,,,,,,," "
" 3977 01:54:48.078",,,,,,,,,,,,,,," -----------------------------------------GetLocalChangedItems_DoGETSYNC"
" 3978 01:54:48.078",,,,,,,,,,,,,,," ****** LUAL_GETSYNC ******"
" 3979 01:54:48.093",,,,,,,,,,,,,,," "
" 3980 01:54:48.093",,,,,,,,,,,,,,," -----------------------------------------GetRemoteChanges_PutCRF"
" 3981 01:54:48.093",,,,,,,,,,,,,,," "
" 3982 01:54:48.093",,,,,,,,,,,,,,," -----------------------------------------GetRemoteChanges_DoGETSYNC"
" 3983 01:54:48.093",,,,,,,,,,,,,,," ****** RUAL_GETSYNC ******"
" 3984 01:54:49.281",,,,,,,,,,,,,,," "
" 3985 01:54:49.281",,,,,,,,,,,,,,," -----------------------------------------GetRemoteChanges_GetActionFile"
" 3986 01:54:49.281",,,,,,,,,,,,,,," "
" 3987 01:54:49.281",,,,,,,,,,,,,,," -----------------------------------------GetRemoteChanges_GetDataFile"
" 3988 01:54:49.281",,,,,,,,,,,,,,," "
" 3989 01:54:49.281",,,,,,,,,,,,,,," -----------------------------------------PutRemoteChangesToLocal_DoPUTSYNC"
" 3990 01:54:49.281",,,,,,,,,,,,,,," "
" 3991 01:54:49.281",,,,,,,,,,,,,,," -----------------------------------------LogConflicts"
" 3992 01:54:49.296",,,,,,,,,,,,,,," "
" 3993 01:54:49.296",,,,,,,,,,,,,,," -----------------------------------------UpdateSyncTimes"
" 3994 01:54:49.296",,,,,,,,,,,,,,," "
" 3995 01:54:49.296",,,,,,,,,,,,,,," -----------------------------------------Cleanup"
" 3996 01:54:49.296",,,,,,,,,,,,,,," ****** RUAL_CFGSYNC ******"
" 3997 01:54:49.343",,,,,,,,,,,,,,," ----------------------------------------------------------------------------------------------------"
" 3998 01:54:49.343",,,,,,,,,,,,,,," ------------SYNCHRONISATION COMPLETE"
" 3999 01:54:49.343",,,,,,,,,,,,,,," ----------------------------------------------------------------------------------------------------"
" 4000 01:54:49.343",,,,,,,,,,,,,,," "
" 4001 01:54:49.343",,,,,,,,,,,,,,," "
" 4002 01:54:49.343",,,,,,,,,,,,,,," "
" 4003 01:54:49.343",,,,,,,,,,,,,,," Sync successful"
" 4004 01:54:49.359",,,,,,,,,,,," ****** LUAL_IDENTIFY_INVALID_FILEDATA ******"
" 4005 01:54:49.390",,,,,,,,,,,," UAL command returned error UAL_ERR_NO_MISSING_DATA"
" 4006 01:54:49.390",,,,,,,,,,,," ****** LUAL_IDENTIFY_INVALID_FILEDATA ******"
" 4007 01:54:49.390",,,,,,,,,,,," UAL command returned error UAL_ERR_NO_MISSING_DATA"
" 4008 01:54:49.390",,,,,,,,,,,," ****** LUAL_IDENTIFY_INVALID_FILEDATA ******"
" 4009 01:54:49.390",,,,,,,,,,,," UAL command returned error UAL_ERR_NO_MISSING_DATA"
" 4010 01:54:49.390",,,,,,,,,,,," ****** LUAL_IDENTIFY_INVALID_FILEDATA ******"
" 4011 01:54:49.390",,,,,,,,,,,," UAL command returned error UAL_ERR_NO_MISSING_DATA"
" 4012 01:54:49.390",,,,,,,,,,,," ****** LUAL_GET_FLDR_HIER ******"
" 4013 01:54:49.406",,,,,,,,,,,," UAL command returned error UAL_ERR_NO_MISSING_DATA"
" 4014 01:54:49.406",,,,,,,,,,,," >SyncManager::QueueSyncRequest"
" 4015 01:54:49.406",,,,,,,,,,,," Added to queue: 'FullSync: Full Local->Remote sync, Submit, FB Update'"
" 4016 01:54:49.406",,,,,,,,,,,," Num tasks now on queue: 1"
" 4017 01:54:49.406",,,,,,,,,,,,,,," "
" 4018 01:54:49.406",,,,,,,,,,,," <SyncManager::QueueSyncRequest[0 ms]"
" 4019 01:54:49.406",,,,,,,,,,,,,,," "
" 4020 01:54:49.406",,,,,,,,,,,,,,," >SyncManager::DequeueSyncRequest"
" 4021 01:54:49.406",,,,,,,,,,,," ****** LUAL_LIST ******"
" 4022 01:54:49.406",,,,,,,,,,,,,,," <SyncManager::DequeueSyncRequest[0 ms]"
" 4023 01:54:49.406",,,,,,,,,,,,,,," CacheMgr balloon: Synchronizing"
" 4024 01:54:49.406",,,,,,,,,,,,,,," Removed from SyncMgr Queue: FullSync: Full Local->Remote sync, Submit, FB Update"
" 4025 01:54:49.406",,,,,,,,,,,,,,," CacheMgr balloon: FullSync: Full Local->Remote sync, Submit, FB Update"
" 4026 01:54:49.406",,,,,,,,,,,,,,," ****** LUAL_GET_FLDR_HIER ******"
" 4027 01:54:49.421",,,,,,,,,,,," UAL command returned error UAL_ERR_NO_LIST_ITEMS"
" 4028 01:54:49.421",,,,,,,,,,,,,,," *** Command took 11 ms"
" 4029 01:54:49.421",,,,,,,,,,,,,,," "
" 4030 01:54:49.421",,,,,,,,,,,,,,," ----------------------------------------------------------------------------------------------------"
" 4031 01:54:49.421",,,,,,,,,,,,,,," --------------SYNCHRONISATION STARTING"
" 4032 01:54:49.421",,,,,,,,,,,,,,," ----------------------------------------------------------------------------------------------------"
" 4033 01:54:49.421",,,,,,,,,,,,,,," "
" 4034 01:54:49.421",,,,,,,,,,,,,,," -----------------------------------------Initialize_OpenLocalBG"
" 4035 01:54:49.421",,,,,,,,,,,,,,," "
" 4036 01:54:49.421",,,,,,,,,,,,,,," -----------------------------------------Initialize_OpenRemoteBG"
" 4037 01:54:49.437",,,,,,,,,,,," MaxSeqNum: 0"
" 4038 01:54:49.437",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4039 01:54:49.437",,,,,,,,,,,," ****** RUAL_GETFIL ******"
" 4040 01:54:49.437",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4041 01:54:49.437",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4042 01:54:49.437",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4043 01:54:49.453",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4044 01:54:49.453",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4045 01:54:49.468",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4046 01:54:49.468",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4047 01:54:49.468",,,,,,,,,,,," ****** RUAL_GETFIL ******"
" 4048 01:54:49.484",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4049 01:54:49.484",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4050 01:54:49.500",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4051 01:54:49.500",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4052 01:54:49.500",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4053 01:54:49.500",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4054 01:54:49.515",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4055 01:54:49.515",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4056 01:54:49.515",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4057 01:54:49.531",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4058 01:54:49.531",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4059 01:54:49.546",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4060 01:54:49.546",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4061 01:54:49.546",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4062 01:54:49.562",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4063 01:54:49.562",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4064 01:54:49.578",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4065 01:54:49.578",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4066 01:54:49.578",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4067 01:54:49.593",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4068 01:54:49.593",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4069 01:54:49.593",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4070 01:54:49.593",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4071 01:54:49.609",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4072 01:54:49.625",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4073 01:54:49.625",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4074 01:54:49.640",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4075 01:54:49.640",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4076 01:54:49.640",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4077 01:54:49.656",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4078 01:54:49.671",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4079 01:54:49.671",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4080 01:54:49.687",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4081 01:54:49.687",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4082 01:54:49.687",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4083 01:54:49.703",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4084 01:54:49.718",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4085 01:54:49.718",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4086 01:54:49.718",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4087 01:54:49.734",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4088 01:54:49.750",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4089 01:54:49.750",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4090 01:54:49.750",,,,,,,,,,,,,,," ****** LUAL_LIST ******"
" 4091 01:54:49.765",,,,,,,,,,,,,,," "
" 4092 01:54:49.765",,,,,,,,,,,,,,," -----------------------------------------GetLocalHierarchyChanges_PutCRF"
" 4093 01:54:49.765",,,,,,,,,,,,,,," "
" 4094 01:54:49.765",,,,,,,,,,,,,,," -----------------------------------------GetLocalHierarchyChanges_DoGETSYNC"
" 4095 01:54:49.765",,,,,,,,,,,,,,," ****** LUAL_GETSYNC ******"
" 4096 01:54:49.812",,,,,,,,,,,,,,," *** Command took 47 ms"
" 4097 01:54:49.812",,,,,,,,,,,,,,," "
" 4098 01:54:49.812",,,,,,,,,,,,,,," -----------------------------------------PutLocalHierarchyChangesToRemote_XferActionFile"
" 4099 01:54:49.859",,,,,,,,,,,,,,," 0% done (0 of 3158 bytes). 0s remain"
" 4100 01:54:49.875",,,,,,,,,,,,,,," 20% done (657 of 3158 bytes). 0s remain"
" 4101 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,,"23 SXCacheMgr 0734:0968"
" 4102 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," "
" 4103 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," *************************************************************************"
" 4104 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," 'CacheMgr Local' received _NOTIF_FLAG_CHILD_ATTR from server"
" 4105 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," *************************************************************************"
" 4106 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," 1 since session start"
" 4107 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," "
" 4108 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Key: 1"
" 4109 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Ref: 1 (Requested when item '' LISTed)"
" 4110 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," DRef: 0001625a07aa6cff('')"
" 4111 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," NewDRef: ('')"
" 4112 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra1 (Item): 0001625a07aa6cff('')"
" 4113 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra2 (Item's Parent): 00016031430ac175('')"
" 4114 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra3 (Source): ('')"
" 4115 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra4 (Source's Parent): ('')"
" 4116 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra5 (Folder): 00016031430ac175('')"
" 4117 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra6 (Msg): 0001625a07aa6cff('')"
" 4118 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," "
" 4119 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Object that request Notif with ref 1 no longer exists"
" 4120 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," "
" 4121 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," *************************************************************************"
" 4122 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," 'CacheMgr Local' received _NOTIF_FLAG_CHILD_ATTR from server"
" 4123 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," *************************************************************************"
" 4124 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," 2 since session start"
" 4125 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," "
" 4126 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Key: 1"
" 4127 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Ref: 1 (Requested when item '' LISTed)"
" 4128 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," DRef: 00016031430ac175('')"
" 4129 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," NewDRef: ('')"
" 4130 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra1 (Item): 00016031430ac175('')"
" 4131 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra2 (Item's Parent): 00016004f60182fc('')"
" 4132 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra3 (Source): ('')"
" 4133 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra4 (Source's Parent): ('')"
" 4134 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra5 (Folder): 00016004f60182fc('')"
" 4135 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra6 (Msg): 00016031430ac175('')"
" 4136 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," "
" 4137 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Object that request Notif with ref 1 no longer exists"
" 4138 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," "
" 4139 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," *************************************************************************"
" 4140 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," 'CacheMgr Local' received _NOTIF_FLAG_CHILD_ARRIVE from server"
" 4141 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," *************************************************************************"
" 4142 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," 3 since session start"
" 4143 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," "
" 4144 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Key: 1"
" 4145 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Ref: 1 (Requested when item '' LISTed)"
" 4146 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," DRef: L0000000000000005('')"
" 4147 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," NewDRef: ('')"
" 4148 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra1 (Item): L0000000000000005('')"
" 4149 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra2 (Item's Parent): 0001625a07aa6cff('')"
" 4150 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra3 (Source): ('')"
" 4151 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra4 (Source's Parent): ('')"
" 4152 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra5 (Folder): 0001625a07aa6cff('')"
" 4153 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Extra6 (Msg): 0001625a07aa6cff('')"
" 4154 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," "
" 4155 01:54:50.171",,,,,,,,,,,,,,,,,,,,,,," Object that request Notif with ref 1 no longer exists"
" 4156 01:54:50.500",,,,,,,,,,,,,,," 100% done (3158 of 3158 bytes). 0s remain"
" 4157 01:54:50.500",,,,,,,,,,,,,,," "
" 4158 01:54:50.500",,,,,,,,,,,,,,," -----------------------------------------PutLocalHierarchyChangesToRemote_DoPUTSYNC"
" 4159 01:54:50.500",,,,,,,,,,,,,,," ****** RUAL_PUTSYNC ******"
" 4160 01:54:51.187",,,,,,,,,,,,,,," ****** LUAL_UPDATE_SYNCED_ITEM ******"
" 4161 01:54:51.218",,,,,,,,,,,,,,," ****** LUAL_UPDATE_SYNCED_ITEM ******"
" 4162 01:54:51.437",,,,,,,,,,,,,,," *** Command took 209 ms"
" 4163 01:54:51.437",,,,,,,,,,,,,,," ****** LUAL_UPDATE_SYNCED_ITEM ******"
" 4164 01:54:51.437",,,,,,,,,,,,,,," "
" 4165 01:54:51.437",,,,,,,,,,,,,,," -----------------------------------------GetLocalChangedItems_PutCRF"
" 4166 01:54:51.468",,,,,,,,,,,,,,," "
" 4167 01:54:51.468",,,,,,,,,,,,,,," -----------------------------------------GetLocalChangedItems_DoGETSYNC"
" 4168 01:54:51.468",,,,,,,,,,,,,,," ****** LUAL_GETSYNC ******"
" 4169 01:54:51.718",,,,,,,,,,,,,,," *** Command took 241 ms"
" 4170 01:54:51.718",,,,,,,,,,,,,,," "
" 4171 01:54:51.718",,,,,,,,,,,,,,," -----------------------------------------GetLocalChanges_PutCRF"
" 4172 01:54:51.734",,,,,,,,,,,,,,," "
" 4173 01:54:51.734",,,,,,,,,,,,,,," -----------------------------------------GetLocalChanges_DoGETSYNC"
" 4174 01:54:51.734",,,,,,,,,,,,,,," ****** LUAL_GETSYNC ******"
" 4175 01:54:51.875",,,,,,,,,,,,,,," *** Command took 142 ms"
" 4176 01:54:51.875",,,,,,,,,,,,,,," "
" 4177 01:54:51.875",,,,,,,,,,,,,,," -----------------------------------------PutLocalChangesToRemote_XferActionFile"
" 4178 01:54:51.875",,,,,,,,,,,,,,," "
" 4179 01:54:51.875",,,,,,,,,,,,,,," -----------------------------------------PutLocalChangesToRemote_XferDataFile"
" 4180 01:54:51.875",,,,,,,,,,,,,,," "
" 4181 01:54:51.875",,,,,,,,,,,,,,," -----------------------------------------PutLocalChangesToRemote_DoPUTSYNC"
" 4182 01:54:51.890",,,,,,,,,,,,,,," "
" 4183 01:54:51.890",,,,,,,,,,,,,,," -----------------------------------------LogConflicts"
" 4184 01:54:51.890",,,,,,,,,,,,,,," "
" 4185 01:54:51.890",,,,,,,,,,,,,,," -----------------------------------------UpdateSyncTimes"
" 4186 01:54:51.890",,,,,,,,,,,,,,," "
" 4187 01:54:51.890",,,,,,,,,,,,,,," -----------------------------------------DeleteLocalFBMsg"
" 4188 01:54:51.890",,,,,,,,,,,,,,," ****** RUAL_DELITM ******"
,""
,""
,""
" 4192 01:54:52.296",,,,,,,,,,,,,,," ****** LUAL_DELITM ******"
" 4193 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,,"24 OUTLOOK 03E8:0998"
" 4194 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," "
" 4195 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," *************************************************************************"
" 4196 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," 'Interactive MS Session, Principal(, )' received _NOTIF_FLAG_SEARCH from server"
" 4197 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," *************************************************************************"
" 4198 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," 1 since session start"
" 4199 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," "
" 4200 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," Key: 2"
" 4201 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," Ref: 2 (Requested when item ', 0292E2C0, Search Specification' LISTed)"
" 4202 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," DRef: ('')"
" 4203 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," NewDRef: ('')"
" 4204 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," Extra1 (Item): ('')"
" 4205 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," Extra2 (Item's Parent): ('')"
" 4206 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," Extra3 (Source): ('')"
" 4207 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," Extra4 (Source's Parent): ('')"
" 4208 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," Extra5 (Folder): ('')"
" 4209 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," Extra6 (Msg): ('')"
" 4210 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," "
" 4211 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," Item to handle notif: ', 0292E2C0, Search Specification'"
" 4212 01:54:53.171",,,,,,,,,,,,,,,,,,,,,,,," Passing to ', 0292E2C0, Search Specification'"
" 4213 01:54:55.031",,,,,,,,," A>CMsgStore::ProcessServerNotifications[dfjk45j3ete 01B4DB28, PERSONAL, PRINCIPAL: ,]"
" 4214 01:54:55.031",,,,,,,,," Search Complete notif received by Driver"
" 4215 01:54:55.046",,,,,,,,,,,,,,," "
" 4216 01:54:55.046",,,,,,,,,,,,,,," -----------------------------------------PublishFB"
" 4217 01:54:55.046",,,,,,,,,,,,,,," "
" 4218 01:54:55.046",,,,,,,,,,,,,,," -----------------------------------------Cleanup"
" 4219 01:54:55.046",,,,,,,,," >CMAPIFolder::OnReceiveServerNotif[Reminders, 04870858]"
" 4220 01:54:55.046",,,,,,,,," >CMAPIFolder::On_UAL_NOTIF_FLAG_SEARCH[Reminders, 04870858]"
" 4221 01:54:55.046",,,,,,,,," >GetCacheMgr >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>"
" 4222 01:54:55.046",,,,,,,,," <GetCacheMgr >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>[0 ms]"
" 4223 01:54:55.046",,,,,,,,," ****** LUAL_DELNOTIF ******"
" 4224 01:54:55.046",,,,,,,,," >CMAPIFolder::FillContentsTable[Reminders, 04870858]"
" 4225 01:54:55.046",,,,,,,,," >OMContainer::ListContents[028DE0F0, Reminders]"
" 4226 01:54:55.046",,,,,,,,," Listing 'Reminders' '0001625a07aa6cff'"
" 4227 01:54:55.046",,,,,,,,," >GetCacheMgr >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>"
" 4228 01:54:55.046",,,,,,,,," <GetCacheMgr >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>[0 ms]"
" 4229 01:54:55.046",,,,,,,,," ****** LUAL_LIST ******"
" 4230 01:54:55.093",,,,,," A>OmSendFileLocal"
" 4231 01:54:55.093",,,,,," A<OmSendFileLocal[1 ms]"
" 4232 01:54:55.093",,,,,,,,,,,,,,," ****** LUAL_CFGSYNC ******"
" 4233 01:54:55.187",,,,,,,,,,,,,,," ----------------------------------------------------------------------------------------------------"
" 4234 01:54:55.187",,,,,,,,,,,,,,," ------------SYNCHRONISATION COMPLETE"
" 4235 01:54:55.187",,,,,,,,,,,,,,," ----------------------------------------------------------------------------------------------------"
" 4236 01:54:55.187",,,,,,,,,,,,,,," "
" 4237 01:54:55.187",,,,,,,,,,,,,,," "
" 4238 01:54:55.187",,,,,,,,,,,,,,," "
" 4239 01:54:55.187",,,,,,,,,,,,,,," Sync successful"
" 4240 01:54:55.187",,,,,,,,,,,,,,," CacheMgr balloon: SmartCache is synchronized"
" 4241 01:54:55.375",,,,,,,,," *** Command took 315 ms"
" 4242 01:54:55.375",,,,,,,,," <OMContainer::ListContents[316 ms][93% svr+net][LIST]"
" 4243 01:54:55.375",,,,,,,,," Sending fnevObjectModified to client"
" 4244 01:54:55.375",,,,,,,,,,,,,,,,,,,,,,,,,"25 OUTLOOK 03E8:072C"
" 4245 01:54:55.375",,,,,,,,,,,,,,,,,,,,,,,,," A>CWrappedMsgStore::GetProps[ 28DFDA0 (SupObj: F12D80; Wraps:dfjk45j3ete 01B4DB28, PERSONAL, PRINCIPAL: ,)]"
" 4246 01:54:56.093",,,,,,,,," <CMAPIFolder::FillContentsTable[1036 ms][28% svr+net][LIST]"
" 4247 01:54:56.093",,,,,,,,," SEARCH: Server based search returned 172 items "
" 4248 01:54:56.093",,,,,,,,," SRestriction:"
" 4249 01:54:56.093",,,,,,,,," RES_OR"
" 4250 01:54:56.093",,,,,,,,," RES_PROPERTY EQ Named (0x800a/000b):PT_BOOLEAN = TRUE"
" 4251 01:54:56.093",,,,,,,,," RES_AND"
" 4252 01:54:56.093",,,,,,,,," RES_EXIST Named (0x800b/000b):PT_BOOLEAN"
" 4253 01:54:56.093",,,,,,,,," RES_PROPERTY EQ Named (0x800b/000b):PT_BOOLEAN = TRUE"
" 4254 01:54:56.500",,,,,,,,,,,," CLocalChgMgr::CacheCommitSync"
" 4255 01:54:56.500",,,,,,,,,,,," >SyncManager::QueueSyncRequest"
" 4256 01:54:56.500",,,,,,,,,,,," Added to queue: 'Committing SmartCache changes to Scalix server'"
" 4257 01:54:56.500",,,,,,,,,,,," Num tasks now on queue: 1"
" 4258 01:54:56.500",,,,,,,,,,,," <SyncManager::QueueSyncRequest[0 ms]"
,""
,""
,""
" 4262 01:56:02.984",,,,,,,,,,,,,,," "
" 4263 01:56:02.984",,,,,,,,,,,,,,," "
" ","*********************ABNORMAL TERMINATION*********************"
"."
"."
"."
<Signature deleted... Florian>

RSisco
Posts: 212
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Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby RSisco » Tue Jun 22, 2010 8:48 am

So your performance is actually better using smartcache? For us it is the other way around. When we were using smartcache we had all sorts of weird problems and crashes (though this was about 1.5 versions ago). If this is a desktop that is always connected to the network, does it really warrant using smartcache anyway? Maybe the appropriate solution would be to resolve the speed issues when not using smartcache instead??? Just my two cents.

Richard
I have officially quit using Scalix, but continue to visit the forums
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Scalix Server 11.4.6.13676
Scalix Connect 11.4.6.9214
SWA 11.4.6.12377
Outlook 2007
CentOS 5.3

joako
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Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby joako » Tue Jun 22, 2010 12:33 pm

Wow, typical response from this forum not to address serious issues.

It performs better with SmartCache because its not on the same LAN. Every time you open a folder it has to load all the headers, which can take 10-20 seconds.

Now, can we get back on topic and discuss how to resolve a SmartCache causes Outlook to crash issue?
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RSisco
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Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby RSisco » Tue Jun 22, 2010 1:08 pm

joako wrote:Wow, typical response from this forum not to address serious issues.

I hardly qualify as "this forum". I just happened to notice the post and had some questions/suggestions.

joako wrote:It performs better with SmartCache because its not on the same LAN. Every time you open a folder it has to load all the headers, which can take 10-20 seconds.

I guess I missed this information in the extensive post you had that included your Scalix Server and Outlook Connector versions and other pertinent info. Oh, wait...

joako wrote:Now, can we get back on topic and discuss how to resolve a SmartCache causes Outlook to crash issue?

Wow, I really didn't expect to get flamed. All I was doing was providing alternatives. Some issues are easier to deal with than others so maybe a temporary fix would have helped while trying to fix this problem.

Tell you what, I'll make a point of not reading or replying to your posts from now on.

Richard
I have officially quit using Scalix, but continue to visit the forums
-------------------------------------------------------------------------------
Scalix Server 11.4.6.13676
Scalix Connect 11.4.6.9214
SWA 11.4.6.12377
Outlook 2007
CentOS 5.3

sgreen
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Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby sgreen » Tue Jun 22, 2010 1:14 pm

@RSisco

Smart cache performance is much improved in 11.4.6 as compared to anything as old or older than say 11.4.4. I base this only on what I have seen here though, so it may not hold true for all users.

joako
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Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby joako » Tue Jun 22, 2010 1:46 pm

Outlook SP3 is version 11.8313.8324
Scalix Conect version 11.4.6.9214 (build 83)
Server vesion 11.4.6.13676

I already posted scalixmail_crashtail.csv
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billb3
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Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby billb3 » Tue Jun 22, 2010 5:21 pm

Wow, another forum post from joako with an issue they can't figure out themselves? Typical.

Keep in mind we are all volunteers. If you don't like it, don't post here.

I had a similar issue a while back. It was caused by a corrupt calendar item (or maybe contact item, don't remember). Exporting the calendar and reimporting fixed the issue. You might want to try clearing all calendar entries on the server for that user and seeing what happens (may need to recreate smartcache after clearing).

If you setup this user's account on another computer, does the same thing happen?

joako
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Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby joako » Tue Jun 22, 2010 8:23 pm

How is it possible to figure it out yourself if the Scalix documentation is so poor? How do I scan for corrupt calendar entries? Why is the Scalix software so poor a little bad data causes it to crash?
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billb3
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Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby billb3 » Tue Jun 22, 2010 9:08 pm

joako wrote:How is it possible to figure it out yourself if the Scalix documentation is so poor? How do I scan for corrupt calendar entries? Why is the Scalix software so poor a little bad data causes it to crash?

If I were you, I would make a copy of the user's calender entries using sxmboxexp. Then I would delete everything in the user's calendar via IMAP. Then I would do what I suggested in my previous post. Good luck.

joako
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Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby joako » Tue Jun 22, 2010 9:15 pm

So it is not possible to determine the issue and address it that way? Instead we need to throw darts in the dark and hope they land?
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billb3
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Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby billb3 » Tue Jun 22, 2010 9:16 pm

Have you tried it?

And I don't know. Why don't you contact support?

joako
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Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby joako » Tue Jun 22, 2010 9:28 pm

Ok well I setup the same profile on my PC, which is outlook 2003 but Windows 7 64-bit. I have a Scalix mailbox setup here with smartcache and no issues.

So it's something in the message store that is corrupt. I run omscan and it shows:

Some Name / sclx/CN=Something
Check Size : Should be 8529 instead of 8530 for item ~/user/g00003d/0000004:1.

How do I resolve this? I don't believe that removing parts of the mailbox for no particular reason is the correct solution. There must be a way to identify the failure.
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billb3
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Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby billb3 » Tue Jun 22, 2010 9:29 pm

You should be able to fix that using the -S option.

I agree, but it worked in my case. (omscan did not)

joako
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Re: How do I RESOLVE Outlook 2003 crashing issue?

Postby joako » Tue Jun 22, 2010 10:12 pm

But is that message why outlook crashes?
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