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Scalix Connect Crashing on Startup

Posted: Sun Jun 13, 2010 2:15 am
by rmo
Hi,

I just set up a brand new install of Scalix on OpenSuSE 11.0. It all went fairly smoothly, and I can access the web interface (administration and webmail), no issues at all. I installed Scalix Connect in Windows, and added a profile - again no issues (and my login was confirmed). Then I started Outlook ... and it all broke ... :-(.

Outlook (2007) won't even start - Scalix Connect hangs is up, and here is what I see in the Scalix log,

1:01:09 AM =======================================================
1:01:09 AM =======================================================
1:01:09 AM Scalix SmartCache Log
1:01:09 AM =======================================================
1:01:09 AM =======================================================
1:01:09 AM
1:01:09 AM SmartCache started 6/13/2010 1:01:09 AM for profile
1:01:09 AM 'Scalix'
1:01:09 AM
1:01:09 AM
1:01:09 AM
1:01:09 AM =======================================================
1:01:09 AM Cache Controls set to: 'Synchronize all folders'
1:01:09 AM =======================================================
1:01:09 AM
1:01:09 AM =======================================================
1:01:09 AM 'Work Offline' unticked
1:01:09 AM =======================================================
1:01:09 AM SmartCache attempting to connect to Scalix server...
1:01:09 AM Connected
1:02:13 AM Cache manager has terminated

Any ideas?

Thanks!

Re: Scalix Connect Crashing on Startup

Posted: Mon Jun 14, 2010 8:18 am
by les
Update Outlook with all available patches and service packs.

Then have a look in the trust center. it'll be a plugin conflicting with the scalix connector. Anti-virus plugins can do this, as do itunes, business contact manager, outlook connector (office live) and probably some others. Disable them one by one till you get outlook stablized.