Removal of Draft messages

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SidebandSamurai
Posts: 236
Joined: Sun Jan 08, 2006 10:57 pm

Removal of Draft messages

Postby SidebandSamurai » Wed May 12, 2010 4:58 pm

Hello,

I have a user who has managed to collect a whole bunch of draft messages. How can I remove all those messages, He is not able to remove them from his outlook.

If he is connected with outlook it shows one message, and when he attempts to delete it it reports that the object can not be accessed.

but If I log in using Scalix Web Client, it shows he has 170 messages, and I can not access the drafts folder at all.

Is there a way I can clear out the drafts folder (he does not need any of those messages) from the command line on the server. It is my plan to rebuild his SmartCache files this evening.

Thanks a lot for your help.

Sincerely,

Sideband Samurai

ltward
Posts: 309
Joined: Tue Jan 15, 2008 1:54 pm
Contact:

Re: Removal of Draft messages

Postby ltward » Thu May 13, 2010 2:15 pm

omtidyu. Run it in report mode first:

Code: Select all

# omtidyu -B -u <user> -R -T f -l Drafts -a 0


If you are happy that you are only deleting what you intended to, and nothing else, run it to remove the messages:

Code: Select all

# omtidyu -B -u <user> -T f -l Drafts -a 0 -d -k

SidebandSamurai
Posts: 236
Joined: Sun Jan 08, 2006 10:57 pm

Re: Removal of Draft messages

Postby SidebandSamurai » Tue Jun 01, 2010 5:11 pm

@itword

Thanks for the suggestion, what I discovered is that there was over 108 draft messages, this revealed itself after I did email maintenance on this user. After I did the maintenance I deleted his outlook profile and re-created it which revealed the 108 draft messages. After that I deleted the messages successfully.

Sincerely,

Sideband Samurai


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