Scalix Forums

Hello!
Following enviroment:

• Scalix Server: 11.4.6.12377
• Windows Vista SP2 Clients
• Outlook 2007 SP2
• Connector 11.4.6.12377

Since this version, we have the problem that about 2-10 times a week Outlook crashes and restarts. Sometimes the mail we were trying to send is gone, sometimes its still in the outbox and can be sent after outlook is working again.
On the weekand we updated the server and clients from one of our customers. They now have to problem, that Outlook crashes everytime they try to send an email.
I think that there is some kind of bug in this version of the connector. Before the update, there was no such problem.

I hope you can help us!

Starko

Starko wrote:Hello!
Following enviroment:

• Scalix Server: 11.4.6.12377
• Windows Vista SP2 Clients
• Outlook 2007 SP2
• Connector 11.4.6.12377

Since this version, we have the problem that about 2-10 times a week Outlook crashes and restarts. Sometimes the mail we were trying to send is gone, sometimes its still in the outbox and can be sent after outlook is working again.
On the weekand we updated the server and clients from one of our customers. They now have to problem, that Outlook crashes everytime they try to send an email.
I think that there is some kind of bug in this version of the connector. Before the update, there was no such problem.

I hope you can help us!

Starko

It'll be outlook plugins being incompatible with the scalix plugin. Most likely itunes, AV plugin etc. Check what plugins you have and disable them one by one till you get some stability.

Thank you very much for your help!
Today I was able to try it and I found out the the "Microsoft EMail Search/Index" Addin was the reason for the instability..
So far, everything seems to work out fine.