Stranded Delegates

[keywestcity]

I'm having the issue where people are receiving NDR's when creating calendar entry's. Apparently this is some kind of outlook issue created after a delegate is removed but it's functionality still remains. I found this MS article on how to remove the stranded delegates when using exchange. Problem is things are different with scalix so not all the steps are the same. Was wondering if anyone has fixed this issue with scalix.

This is the MS article I'm talking about http://support.microsoft.com/kb/253557

[ls-al]

Use sxaa against the mailbox with the stale delegate.

[keywestcity]

Hey can you give me an example of how to use sxaa? I'll start looking for documentation on the command but that can be a struggle sometimes..

[ls-al]

Code: Select all

[root@server ~]# sxaa --user "John Doe"
OOF FLT OLK AANO ACTION       TITLE                            STATE     
--- --- --- ---- ----------   ------------------------------   -------- 
     Y      450  REDIRECT     Scalix redirected message        disabled 
     Y      451  REDIRECT     Scalix redirected message        enabled   
            500  FORWARD      Scalix OOA Auto Action           disabled 
  Y          501  REPLY        Scalix OOF auto-reply            disabled 
[root@server ~]# sxaa --user "John Doe" --info 451
Conditions
----------
AND (
    Item Class = "IPM.Schedule.Meeting%"
)
Action
------
REDIRECT to S=Doe/G=Jane/OU1=company/CN=Jane Doe/INTERNET-ADDR="Jane Doe" <jane.doe@company.com>
Retain intray copy


You should have a look at the redirects with numbers between 450 and 500. Use "sxaa .... --remove <number>" for the redirect that causes the error.

[keywestcity]

Thanks for the help. That worked!

For anyone who has this problem in the future here are the commands I used:

This gives you a list of the rules applied on the users account. A stranded delegate will come up as a redirect.
sxaa --user joe@keywestcity.com

if you have several redirects and are not sure which one it the broken setting you can run the info command to find out
sxaa --user joe@keywestcity.com --info 450 (the 450 is the reference number, each redirect will have a unique ref number)

Once you find the stranded delegate you can remove it with
sxaa --user joe@keywestcity.com --remove 450