Autoupgrade Error=2

Discuss the Scalix Outlook MAPI Interface

Moderators: ScalixSupport, admin

mhoroschun
Posts: 46
Joined: Wed Jun 14, 2006 7:45 am

Autoupgrade Error=2

Postby mhoroschun » Sun Jan 31, 2010 4:31 pm

Hi All,

Some of our users are failing to autoupgrade from 11.4.5 to 11.4.6, but others are fine.

The ones that are failing give us the following failure e-mail:

Code: Select all

2-1-2010 06:54:14 ===== Scalix Connect: AutoUpgrade Service =====
2-1-2010 06:54:14
2-1-2010 06:54:14 Current installed version 11.4.5.9045
2-1-2010 06:54:14 Configured minimum version 11.4.6.9214
2-1-2010 06:54:14 Autoupgrade version 11.4.6.9214
2-1-2010 06:54:14 mapi.cfg version 10
2-1-2010 06:54:14 mapi.cfg path C:\Documents and Settings\username\Local Settings\Application Data\Scalix\Scalix\MAPI\Profiles\Scalix 11\scalix\mapi.cfg
2-1-2010 06:54:14 Setup download path http://scalixhostname/sxupgrade/Setup.exe
2-1-2010 06:54:14 Client path C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
2-1-2010 06:54:14 Windows computer name COMPUTERNAME
2-1-2010 06:54:14 Processor Type 586 Level 6 Rev 3853
2-1-2010 06:54:14 Disk space (Free/Total Gb) 276 / 298
2-1-2010 06:54:14 Windows user name username
2-1-2010 06:54:14 Windows version 5.1.2600
2-1-2010 06:54:14
2-1-2010 06:54:58 ERROR SXService - Could not download and/or verify signature on setup.exe Path=http://scalixhostname/sxupgrade/Setup.exe Error=2
2-1-2010 06:54:58 ERROR SXService - Has Scalix Connect been added to your Trusted Root Certification Authorities?
2-1-2010 06:55:21
2-1-2010 06:55:21 *** Autoupgrade FAILED.***
2-1-2010 06:55:33 SXService - SXAutoUpgrade.exe copied.
2-1-2010 07:04:31 SXService - SXAutoUpgrade.exe copied.
2-1-2010 07:14:32
2-1-2010 07:14:32 Sent by User Full Name /mail,ipalm/cn=User Full Name
2-1-2010 07:14:32 Using profile name Scalix 11
2-1-2010 07:14:32 Configured minimum version 11.4.6.9214
2-1-2010 07:14:32 Current installed version 11.4.5.9045
2-1-2010 07:14:32
2-1-2010 07:14:32 ===== Scalix Connect: End Install Log =========


Any ideas what "Error=2" might mean?

ls-al
Scalix Star
Scalix Star
Posts: 510
Joined: Tue Jun 29, 2004 8:28 am
Location: Leipzig, Germany
Contact:

Re: Autoupgrade Error=2

Postby ls-al » Sun Jan 31, 2010 6:21 pm

Usually it is "file not found".
In this case I would check the DNS of the affected clients.


Return to “Scalix Connect for MS Outlook”



Who is online

Users browsing this forum: No registered users and 1 guest