Advanced Find doesn't work

[keywestcity]

If a user does a regular "find" it works but if they try to use the "Advanced Find" it doesn't work at all. Not sure if it's an outlook issue or scalix issue. The logs on the client computer are clear. I'm not sure where to look on the scalix server to see if there is a problem. I would think the "find" option uses the same method as "Advanced Find" so it makes no sense to me why it's not working.

We are on Scalix 11.4.5
connect is 11.4.5
outlook is standard 2003

[billb3]

Same setup as you and things are working fine, so it isn't a product issue.

Can you detail exactly how you are doing the advanced find, what drop down boxes are selected, check boxes, etc...

[keywestcity]

nothing crazy. as a test i have an email with the word "password" in the subject. if I use regular find if finds the emails with password in them.

If i click on options advanced find (ctrl shift f) the advanced find window comes up. I type "password" in the search for the word(s) box and click find now. the little magnifying glass rotates for a bit and then no results pop up. This is happening with all 300 of my users and the thing is it use to work. So I'm not really sure what has changed other than some windows updates. (which I wouldn't be surprised)

using windows XP BTW

[keywestcity]

OK this must be some kind of permissions issue. It's now giving me results for the sent items folder and the drafts folder but not the inbox folder...

[keywestcity]

ok.. It's only the inbox that isn't working with advanced find. So, what would keep advanced find from scanning the inbox??