rules wizard - 2 email addresses causes problem

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William
Posts: 314
Joined: Fri Jun 02, 2006 8:28 am
Location: British Isles

rules wizard - 2 email addresses causes problem

Postby William » Mon Oct 19, 2009 9:42 am

Hi

PC OS: XPSP3.
Server OS: Redhat EL 4, English
Outlook: 11.8313.8202 (Office Standard Edition 2003) SP3
Deployed Connectors: 11.0.3.29
Server: 11.0.3.31, English
Upgrd Path: 10.0.0.175->11.0.1.22->11.0.3.31
Browser: IE 6.0 / FF 2.0.0.18

I made a Rule in outlook:
When an incoming message arrives:
º sent to address77@ourdomain.com

Perform the following actions:
º move it to the address77 folder
º stop processing more rules


I wanted to add a nother address to be filed in the folder, so I clicked address77@ourdomain.com and added ;address55@ourdomain.com in the TO -> field and clicked ok.

so the rule now looks like:
When an incoming message arrives:
º sent to address77@ourdomain.com or address55@ourdomain.com

Perform the following actions:
º move it to the address77 folder
º stop processing more rules


Upon clicking 'Save Changes' an error is produced:

"Scalix Rules Wizard
Scalix Rules Wizard is unable to update the server rules at this time becasue of connection problems. You need to cancel your changes and try again at a later time."


Followed by an error saying:
Microsoft Internet Explorer
Scalix Rules Wizard was unable to save changes"


The only option left is to click cancel changes.
Is this a known issue?

Infact the Outlook application often crashes also if further rule actions/modifications are attempted.
It is no problem to use two rules to avoid this problem.

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