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"Unread mail" search folder not working properly

Posted: Tue Oct 13, 2009 6:06 am
by bguerreiro
Hi all.
I've noticed one thing.
The search folder "Unread mail" only displays new messages that are older than two weeks or that have arrived after opening it?
I've searched for bugs about this issue, but found none. Shall I open one, or is this a configuration tweak?

I'm using both latest server/connector versions on Office 2003.

BRGDS,
Bruno Guerreiro

Re: "Unread mail" search folder not working properly

Posted: Thu Oct 22, 2009 7:55 am
by bguerreiro
Hi again.
It's seems i was shooting at wrong duck here.
The problem isn't with the sewarch folders, but with the indexer itself.
It isn't updating the message listing :(
I even tried deleting the index, but then sxmkindex doesn't work.

Code: Select all

[root@scalix.host logs]# sxmkindex bruno.guerreiro
Bruno Guerreiro /lsb01: 8081
Total messages processed: 8081


In the logs i get

Code: Select all

2009-10-22 12:50:39,086  INFO [TP-Processor1] [InternalAdminServlet.doGet:88] Index for userID 003320004b5d7154-33.12.71.271 does not exist


Searchs always come out empty and an error is logged

Code: Select all

[root@scalix.host indexes]# sxsearch -d Ticket bruno.guerreiro

and

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ERROR [TP-Processor8] [SearchEngine.search:51] Index for user 003320004b5d7154-33.12.71.271 does not exist


I've searched and found several reports of this issue, but no solution :( I've reinstalled the indexer and rebuilt the indexes for everyone. Some did rebuild but others not. Creating manually the user index directory in /var/opt/scalix/sx/indexes doesn't work either.

Anyone?
Bruno Guerreiro