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1GB Offline folder now inassesable in Outlook

Posted: Tue Jan 11, 2005 4:03 pm
by mikevl
Hi

I've got the old problem where I use Outlook 2000 against a Scalix 8.x server. My offline folder has grown to be 1GB and had stoped responding to synchronisation requests. I don't seem to be able to compact it or withdraw folders from the sychronisation process.

Any suggestions for repair or deletion of the offline folder without bomming the profile would be greatfully accepted.

Many thanks

Mike

Posted: Wed Jan 12, 2005 8:48 am
by ScalixSupport
The only way to "repair" this is to delete the profile and create a new one.

You should make sure you are running the latest MAPI providers (9.1.1) as the limit is increased to 2Gb.

Cheers

Dave.

A tool which helps you...

Posted: Tue Mar 15, 2005 7:49 am
by hydrospace
Hi,

well we got this problem too and found this solution which helped us. But it cut off some data but you should be able to save the data to a other file...

http://support.microsoft.com/kb/296088/en-us

Cheers

Stefan